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<font color="DimGray" size="3" face="Arial"><b>Interactive Workshop</b> </font></p>
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<center><b>Management's Role in Achieving Predictable Software Development
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<center><b><i>An interactive workshop for Managers and Executives
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<br><br><br>
For many companies, the demand for their software products frequently exceeds
their capability to deliver. Complicating the situation, many organizations
frequently promise customers more than they can reasonably expect to deliver.
As a result, many software companies frequently fail to meet customer
expectations. This leads to frustrated, unhappy customers and frustrated
employees.</Font>
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Most software organizations lack discipline, credibility, and most importantly,
predictability. As a result, it is very difficult to accurately determine when
software products will be released, the features these products will have, and
their overall quality. Without knowing when products will be released, your
organization may not be able to plan customer training and product promotions,
your resource utilization across projects may become difficult to manage, and
your customers may be unable to plan for introduction of your software into
their organization.
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A predictable software development process can significantly improve an
organization's ability to deliver quality software on time, to meet customer
expectations, and to improve employee satisfaction. This one-day workshop is
intended for Managers and Executives since its these people who are in a
position to affect change within the organization. Applying proven techniques
can help your organization manage commitments more effectively, balance issues
of time-to-market vs. quality, and bring some accountability to the software
development process. Becoming more predictable will result in improvements to
your organization's bottom line.
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<br><b>Topics covered in this workshop include:<p></b></font>
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<li>Motivation - Why become Predictable?
<li>Economics of Software Development
<li>Balancing Quality, Features, and Schedule
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<li>Estimating and Scheduling Best Practices
<li>Accurate Estimating and Scheduling using the Yellow Sticky Method
<li>Estimating and Scheduling Exercise </ul>
<li>Balancing People, Process, and Product
<li>Software Development "Best Practices":
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<li>Writing Requirements
<li>Risk Management
<li>Peer Reviews
<li>Binary Gates at the Inch-Pebble Level
<li>Software Quality Assurance
<li>Defect Tracking against Quality Targets
<li>Configuration Management
<li>People-aware Management
<li>Triage, Root Cause Analysis, Project Post-Mortems</ul>
<li>Building an Action Plan - A Road Map for Improvement<p>
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To view a brief overview of this workshop in pdf format,
<A HREF="../predictable/predictable.pdf">click here.</a></b>
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This informal, interactive workshop is based, in part, on the book:
<b> <a href="../articles/summary.html">Software Verification and Validation for
Practitioners and Managers, second edition</a> </b> by Steven R. Rakitin.
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<b>For further information...<br><br>
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<font size="2" color=Red face="Tahoma"><b>Phone: <p>
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<font size="2" color=Black face="Tahoma"><b>508.529.4282
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<font size="2" color=Red face="Tahoma"><b>Fax: <p>
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<font size="2" color=Black face="Tahoma"><b>508.529.7799
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<a href="http://www.swqual.com">www.swqual.com</a></b></p>
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<a href="mailto: [email protected]">[email protected]</a></b></p>
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January 2002</font></p>
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