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<head>
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<meta content="width=device-width, initial-scale=1.0" name="viewport">
<title>Customer Support</title>
<meta name="description" content="Block">
<meta name="keywords" content="Customer download">
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</head>
<body class="blog-page">
<header id="header" class="header sticky-top">
<div class="topbar d-flex align-items-center dark-background">
<div class="container d-flex justify-content-center justify-content-md-between">
<div class="contact-info d-flex align-items-center">
<i class="bi bi-envelope d-flex align-items-center"><a href="mailto:support[@]smartny.com"></a></i>
<i class="bi bi-phone d-flex align-items-center ms-4"><span>+1 (212)486-1894 (EST -5 UTC)</span></i>
</div>
<div class="social-links d-none d-md-flex align-items-center">
<a href="#" class="twitter"><i class="bi bi-twitter-x"></i></a>
<a href="#" class="linkedin"><i class="bi bi-linkedin"></i></a>
</div>
</div>
</div><!-- End Top Bar -->
<style>
.button-link {
display: inline-block;
padding: 10px 20px;
font-size: 16px;
color: white;
background-color: #007BFF;
text-decoration: none;
border-radius: 5px;
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background-color: #0056b3;
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</header>
<div class="branding">
<div class="container position-relative d-flex align-items-center justify-content-between">
<a href="index.html" class="logo d-flex align-items-center">
<!-- Uncomment the line below if you also wish to use an image logo -->
<img src="assets/img/smart_logo2.jpg" alt="Smart Communications, Inc.">
</a>
<nav id="navmenu" class="navmenu">
<ul>
<li><a href="index.html" class="active">Home</a></li>
<li><a href="about.html">About</a></li>
<li><a href="Services.html">SMART Services</a></li>
<li><a href="software.html">SMART Software</a></li>
<li><a href="Maxit.html">MAXit Checker</a></li>
<li><a href="contact.html">Contact</a></li>
</ul>
<i class="mobile-nav-toggle d-xl-none bi bi-list"></i>
</nav>
</div>
</div>
<main class="main">
<!-- Page Title -->
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<ol>
<li><a href="index.html">Home</a></li>
<li class="current">Support</li>
</ol>
</nav>
<h2>Customer Support</h2>
</div>
</div><!-- End Page Title -->
<!-- <div class="container"> -->
<div class="row">
<div class="col-lg-8">
<!-- Blog Posts Section -->
<section id="blog-posts" class="blog-posts section">
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<div class="row gy-4">
<div class="col-lg-12">
<article>
<div class="content"> <!-- First Item in block -->
<img align="center" src="assets/img/TechnicalSupport.png" width="484" height="93" hspace="1" alt="TechSupport" longdesc="assets/img/TechnicalSupport.png">
<h4>Software Updates, Dictionaries and Installers </h4>
<p>
To download <b>MAXit Installers</b>, select a file by name and date from the <mark>table</mark>. All files
are password protected. The password was sent to your email by the Smart Team.
Any problems? Send us an email at <b>support[@]smartny.com</b> or Tel: (24/7) <b>+1(212) 486-1894</b>. Our team will respond promptly.
</p>
<table class="table table-striped table-bordered table-hover">
<thead thead-dark>
<tr>
<th width="9%" scope="col" >No.</th>
<th width="28%" scope="col">File Description</th>
<th width="34%" scope="col">File Name</th>
<th width="29%" scope="col">Expiry Date</th>
</tr>
</thead>
<tbody>
<tr>
<th scope="row">1</th>
<td>ForDHMike</td>
<td>Pending</td>
<td>05.XX.26</td>
</tr>
<tr>
<th scope="row">2</th>
<td></td>
<td></td>
<td></td>
</tr>
<!– Additional rows go here –>
<tr>
<th scope="row">3</th>
<td></td>
<td><a href="/Maxiti25Update.zip"></a></td>
<td></td>
</tr>
<tr>
<th scope="row">4</th>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<th scope="row">5</th>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<th scope="row">6</th>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<th scope="row">7</th>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<th scope="row">8</th>
<td></td>
<td></td>
<td></td>
</tr>
</tbody>
</table>
</div>
</article>
</div><!-- End post list item -->
<div class="col-lg-12">
</div><!-- End post list item -->
<!-- THIRD STORY -->
<div class="col-lg-12">
</div><!-- End post list item -->
</div><!-- End blog posts list -->
</div>
</section><!-- /Blog Posts Section -->
</div>
<div class="col-lg-4 sidebar">
<div class="widgets-container">
<!-- Recent Posts Widget -->
<div class="recent-posts-widget widget-item">
<div class="post-item">
<div>
<h2>Download Instructions</h2>
<ol>
<li><mark>Select</mark> the file in the table by name, code or date.</li>
<li><mark>Left click</mark> the link in <b>File Name</b>. The file automatically downloads to your PC <mark>PC downloads</mark>. Check the location of your Windows Downloads folder.</li>
<li><mark>Find</mark> the downloaded .zip file, for example <i>updatemaxit.zip<i>. Use any unzip tool and send the output files to any folder or your \\windows\temp folder.
The <b>password</b> to unzip files is shown in the <mark>email</mark> send by Smart Team.</li>
<li><mark>Move</mark> the files to the MAXit folders shown in the User Documentation. Example <mark>C:\Program Files (x86)\Maxit</mark> for MAXit for Word and MAXit for FrameMaker.
PTC Arbortext: \\PTC\Arbortext Editor 8.x\Custom. See User Documentation for sub-folder names.
<li><mark>Delete</mark> the downloaded .zip file from your Downloads folder.
</ol>
<h6>Send any grammar questions to maxit[@]smartny.com</h6>
</div>
</div>
<!-- End recent post item-->
</div>
</div>
</div>
</div>
</main>
<footer id="footer" class="footer position-relative dark-background">
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<div class="col-lg-4 col-md-6 footer-about">
<a href="index.html" class="d-flex align-items-center">
<p><h1 style="font-size: 16px"><b>Smart Communications Inc.</b></h1></p>
</a>
<div class="footer-contact pt-3">
<p>641 Lexington Avenue, 13th Floor</p>
<p>New York, NY 10022</p>
<p class="mt-3"><strong>Tel:</strong> <span>+1(212) 486-1894</span></p>
<p><strong>Email:</strong> <span>info[@]smartny.com</span></p>
</div>
</div>
<div class="col-lg-2 col-md-3 footer-links">
<h4>SMART Links</h4>
<ul>
<li><i class="bi bi-chevron-right"></i> <a href="index.html">Home</a></li>
<li><i class="bi bi-chevron-right"></i> <a href="about.html">About us</a></li>
<li><i class="bi bi-chevron-right"></i> <a href="Services.html">Services</a></li>
<li><i class="bi bi-chevron-right"></i> <a href="Maxit.html">MAXit Software</a></li>
</ul>
</div>
<div class="col-lg-2 col-md-3 footer-links">
<h4>Our Services</h4>
<ul>
<li><i class="bi bi-chevron-right"></i> <a href="Services.html">Writer Training</a></li>
<li><i class="bi bi-chevron-right"></i> <a href="Services.html">Technical Writing</a></li>
<li><i class="bi bi-chevron-right"></i> <a href="Services.html">Text Mining Service</a></li>
<li><i class="bi bi-chevron-right"></i> <a href="Services.html">AI Programming</a></li>
</ul>
</div>
<div class="col-lg-4 col-md-12">
<h4>Follow Us</h4>
<p>Follow us on X for trends<br/>and LinkedIn for news.</p>
<div class="social-links d-flex">
<a href=""><i class="bi bi-twitter-x"></i></a>
<a href=""><i class="bi bi-linkedin"></i></a>
</div>
</div>
</div>
</div>
<div class="container copyright text-center mt-4">
<p>©2026 <strong class="px-1 sitename">Smart Communications, Inc.</strong> <span>All Rights Reserved</span></p>
<div class="credits">
<time datetime="2026-01-01">Last Update: Jan 1, 2026</time>
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