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<title>Plain English</title>
<meta name="abstract" content="Smart Communications Inc., is a New York, USA, Artificial Intelligence, Agentic AI software developer for Plain English, Simplified English, Simplified Technical English for aerospace, Controlled English for technical publications.">
<meta name="owner" content="Smart Communications, Inc. New York, USA">
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<meta name="review" content="2026 05-01">
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<meta name="description" content="SMART Communications Inc., New York is an Artificial Intelligence boutique for Natural Language Processing (NLP), language simplification and text mining for terminology. The MAXit Checker automatically simplifies and summarizes complex technical information through a common language that prevents expensive human errors. The software finds, marks and suggests corrections for English grammar, usability, consistency, digital transformation, customer experience and computer-aided language translation. Compliance for Limited English proficiency, ITAR, technical writing standards with technical vocabularies for autonomous vehicles, airline, logistics, training, digitalization of semiconductors, railways, oil and gas, Mining, marine and shipping, citizen communications and STEM education." />
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<meta name="keywords" content="MAXit, MAXit Checker, Limited English Proficiency,
LEP, Simplified Technical English, Technical Writing,
Controlled English, Agentic AI, Natural Language Processing,
Artificial Intelligence, Common Language, Plain English,
Telecommunication,
Military Documentation, Pharmaceutical Manufacturing, Semiconductor Manufacturing, Automotive Software,
eGovernment, Autonomous Vehicles, Chemical, Process Control, Healthcare and Medical Devices,
Mining, Heavy Equipment">
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<h1>Plain English Description</h1>
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<h4><i class="bi-spellcheck" style="font-size: 2rem; color: cornflowerblue;"></i> Plain English - Citizen Services</h4>
The SMART <mark>Plain English program</mark> is designed to assist Federal, State and Local government agencies to communicate
in clear, concise, plain language to all citizens.
Plain English enforces <mark>simplification</mark> of forms, websites, printed information
and makes <mark>computer-assisted language translations</mark> possible. <br /><br />
<i>Contact us for a list of <b>Plain Language</b> reference materials and government style guides.</i>
<i>Here is a <b>Plain English</b> sample of a Federal OSHA regulation.</i><br />
<img src="assets/img/OSHA_reg.jpg" alt="OSHA" class="img-fluid">
<p>
The SMART <b>Plain English</b> program is designed to meet language access regulations
for <mark>Limited English Proficiency</mark> (LEP),
Federal Plain Writing Act 2010, Section 508, and other digital document standards.
</p>
<br/>
<h3 class="widget-title">
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Simplification at New York State Department of Motor Vehicles
</h3>
<h4><img src="assets/img/DMV_specimen.jpg" alt="DMV Specimen" class="image-left" >></h4>
<p>
The New York State <b>Department of Motor Vehicles</b> (DMV) selected the SMART team to develop a <mark>Plain English</mark> program
to simplify forms, web content and citizen driver information. The DMV serves approximately 18 million citizens who speak 80+ languages.
The DMV uses the <a href="Maxit.html" class="custom-link"><b>MAXit Checker</b></a>
and a set of customized DMV dictionaries to simplify the <mark>legal-ese</mark> to the 8th Grade Reading level.
</p>
<p>
The use of Plain English at NYS DMV offices has made customer interactions easier, simpler and faster.
</p>
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<h3>Four easy steps and SMART AI tools to make a <b>Plain English</b> program</h3>
<ul class="mt-3">
<li><a href="TextMiner.html" class="custom-link"><b>Text Mining</b></a> for dictionary research</li>
<li><a href="Maxit.html" class="custom-link"><b>MAXit Checker</b></a> for writer assistance</li>
<li><a href="Services.html" class="custom-link"><b>Writer Training Workshops</b></a> (Request the course outline)</li>
<li><a href="LexManager.html" class="custom-link"><b>Lexicon Manager</b></a> for terminology management</li>
</ul>
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View a Plain English Sample (.pdf)
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<i>
Microsoft Word is an ideal tool to write Plain English text. The <em>point-and-click interface</em> makes the
editing of corrections and suggestions easy and fast. A customized <mark>Plain English</mark> program can be completed in 30 days.
</i>
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<b>Plain English Starter Kit</b> (.pdf)
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The MAXit Plain English Starter Kit is ideal for <em>proof of concept </em> to test Plain English.
The kit includes one MAXit Checker license and a starter SMART Plain English dictionary.
The dictionaries are easy to customize and scale for production.<br />
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<h3 class="widget-title">Related Topics</h3>
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<h3 class="widget-title">Benefits of Plain English</h3>
<ul class="mt-3">
<li>A language that reaches all citizens</li>
<li>Small vocabulary is ideal for Limited English Proficiency</li>
<li>Shorter sentences for better comprehension</li>
<li>Function for Six Sigma QA Reports</li>
<li>Plain English is easier to write</li>
<li>Ideal for Emergency Response Teams</li>
<li>Smaller vocabulary means faster learning</li>
<li>Ideal for collaborative authoring</li>
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<h3 class="widget-title">SMART AI Capabilities</h3>
<p>
The SMART team has 20+ years of AI experience and language simplification.
<ul class="mt-3">
<li>SMART team is dedicated to simplification</li>
<li>SMART team has experienced linguists</li>
<li>SMART team understands taxonomies</li>
<li>SMART team understands AI/NLP</li>
<li>SMART team uses C/C++, C#, Java, Python and APIs</li>
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<h3 class="widget-title">ENGLISH Comprehension Levels</h3>
<p>
<img src="assets/img/cefr.png" alt="CEFR" class="image-left">
<p>
The SMART linguists carefully <mark>curate</mark> dictionaries to refer to <b>CEFR</b> European English language levels.
Our dictionaries are set to the <b>B2</b> level (intermediate).
The <mark>USA reading level</mark> is set from 6th to 8th grade.
</p>
<h3 class="widget-title">SMART AI Software</h3>
<p>
The SMART team offers three Artificial Intelligence tools to make text <mark>simplification</mark>
faster and easier.
<ul class="mt-3">
<li><a href="TextMiner.html" class="custom-link"><b>SMART Text Miner</b></a> to discover terminology and build the dictionaries.</li>
<li><a href="Maxit.html" class="custom-link"><b>MAXit Checker</b></a> to guide the writer with 19,000+ AI rules.</li>
<li><a href="LexManager.html" class="custom-link"><b>Lexicon Manager</b></a> to manage the terminology.</li>
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<time datetime="2020-01-01">Last Update: June 1, 2026</time>
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