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<meta name="Author" content="MARK GIAMMALVO">
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<title>Sam Giammalvo's Auto Sales & Service Inc. What You Can Expect
From Us</title>
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<h1> <a href="http://www.samscars.com/sam-serv.htm"><img
src="giamalvo.jpg" alt="Return To The Service Area Page" height="213"
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<h1> <font size="+2"> What Customers Can Expect From Us</font></h1>
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<center><b><font size="+2">Our Commitment To You</font></b></center>
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<b><font size="+2">We Will</font></b>
<p><font size="+1">Provide clear communication about the cost and
type of repairs needed </font><font size="+1">for your vehicle.</font> <font
size="+1">Our goal is to repair your vehicle for longevity of service and
cost effectiveness. If the</font> <font size="+1">additional money or repairs
exceeds the fair market value of the vehicle, we will recommend</font> <font
size="+1">against repairing the vehicle.</font> </p>
<p><font size="+1">Answer all your questions regarding the repairs
we are providing so that you have a clear</font> <font size="+1">understanding.</font>
</p>
<p><font size="+1">Respect your intelligence, help you to make informed
decisions, offer you flexibility in scheduling and give you timely feedback.</font>
</p>
<p><font size="+1">Provide outstanding ASE certified technicians
who exceed industry standards of 36 hours of</font> <font size="+1">classroom
training. Our technicians average between 90-110 hours training each year.</font>
</p>
<p><font size="+1">Provide a comfortable and friendly environment.
We really do care about your experience</font> <font size="+1">with us and
will do everything we can to convey that to you.</font> </p>
<p><font size="+1">Provide transportation to work, home, or wherever
you desire. We also work with local rental car agencies so that we can access
rental cars for </font><font size="+1">you at very competitive rates.</font>
</p>
<p><font size="+1">Provide a comfortable waiting area with outside
telephone access, VCR, various publications and whatever we can do to make
your stay with us more comfortable.</font> </p>
<p><font size="+1">Give you a no charge subscription to Giammalvo
Quarterly-our </font><font size="+1">newsletter written entirely by our staff
giving you the latest insight into </font><font size="+1">our complex industry.</font>
</p>
<p><font size="+1">Provide a twelve month/twelve thousand miles no
questions warranty </font><font size="+1">on certain new parts and labor.
(Feel free to ask Glenn or Mark </font><font size="+1">about the details
of our warranty).</font> </p>
<p><font size="+1">Offer you our Warranty History Service which allows
us to research the warranty status of your vehicle to determine what, if
any, warranty is remaining on your automobile and for how long. This is crucial
to know</font> <font size="+1">in order to avoid paying for the replacement
of covered parts. In addition, the warranties will usually be multi-level,
with some emission parts </font><font size="+1">having coverage through eight
years and 80,000 miles. Most automobile warranties are intimidating to read
& comprehend. Our staff will read through the legal terminology &
make sure your vehicle manufacturer </font> <font size="+1">pays for
covered repairs.</font> </p>
<p><font size="+1">Select customers who will partner with us, share
a mutual respect and are seeking quality</font> <font size="+1">car care
on a long term basis.</font> <br>
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<font size="+1"> Sam Giammalvo's Auto Sales & Service is
family owned and has been</font> <font size="+1">in operation since
1961. We have an outstanding reputation in our </font> <font
size="+1">industry and occasionally are consultants to governmental agencies
as </font> <font size="+1">well as media consumer awareness programs.
In addition, Glenn & </font><font size="+1">Mark Giammalvo are contributing
writers to the national publication: </font><font size="+1">Motor Age Magazine.
Sam Giammalvo's Auto Sales & Service Inc. </font> <font
size="+1">is an active member of the Automotive Service Professionals both
</font><font size="+1">locally and nationally. Members agree to the
highest honest and ethical business practices.</font>
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<font size="+1"> </font>
<center><font size="+2">Thank You for selecting us for your automotive
needs.</font></center>
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<center><font color="#000099"><font size="+2">Sam Giammalvo's Auto
Sales & Service Inc.</font></font></center>
<center><b><font color="#800040"><font size="+2">"19th Century Craftsmanship
Combined With 21st Century Technology"</font></font></b></center>
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