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<title>Sam Giammalvo's Auto Sales - ASE Certified Technicians</title>
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<center><b><font color="#800040"><font size=+2>Protect your Auto Investment:</font></font></b></center>
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<center><b><font size=+2><font color="#800040">Choose an </font><font color="#FF0080">ASE-Certified</font><font color="#800040">
Auto Technician</font></font></b></center>
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<td VALIGN=TOP WIDTH="181"><img SRC="sam-ase1.jpg" height=93 width=89 align=LEFT><b><font size=+1>Finding
a competent auto repair technician should NOT be difficult......</font></b>
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<blockquote>
<p><b><font size=+0><font color="#800040">and with that guiding principle,
the nonprofit, independent National Institute for </font><font color="#FF0080">Automotive
Service Excellence (ASE)</font><font color="#800040"> was founded in 1972.</font></font></b></blockquote>
<p><font size=+0><b>The mission </b>was clear: develop a mechanism by which
working auto technicians could prove their competency to themselves, their
employers, and to consumers.</font></td>
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<td VALIGN=TOP COLSPAN="2" WIDTH="568"><b><font size=+1>The solution:</font>a
series of national certification exams covering all major automotive repair
and service specialties.</b>
<p><b><font size=+1>The result:</font><font size=+0> </font>an elite group
of automotive service professionals at work in repair establishments throughout
the nation.</b>
<p><b><font color="#800040"><font size=+1>Why Use ASE-certified Auto Technicians?</font></font></b><img SRC="sam-ase2.jpg" height=105 width=140 align=CENTER>
<p><font size=+0><b>Consumers</b> benefit from ASE's certification program
since it takes much of the guesswork out of finding a competent technician.</font>
<p><font size=+0><b>Perhaps</b> years ago, any shade-tree mechanic would
do; after all, cars were simpler, less complex. But with today's high-tech
vehicles, the margin for error is less. Mistakes can be costlier. It makes
good financial sense to protect your automotive investment through regular
periodic maintenance and service performed by certified professionals.</font>
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<blockquote><font size=+0><b>Because</b> ASE's program is voluntary, technicians
who have taken the time and expense to earn ASE certification can be counted
on to have a strong sense of pride in accomplishment, which should be good
news for consumers.</font>
<p><font size=+0><b>Moreover</b>, prior to taking ASE exams, many technicians
attend training classes or study after work. The time they spend sharpening
their skills should be advantageous to consumers as well.</font><img SRC="sam-ase1.jpg" height=93 width=89 align=LEFT>
<p><b><font color="#800040"><font size=+2>How Does ASE Certification Work? </font></font></b>
<p><font size=+0><b>Twice</b> a year at some 700 national locations, thousands
of mechanics sit for ASE certification exams. The exams are administered
in the field by American College Testing (ACT).</font>
<p><font size=+0><b>Designed</b> by representatives from the automotive
service and repair industry, vocational educators, and ASE's own in-house
technical specialists, the exams stress real-world diagnostic and repair
problems, not theory. The exams are no cinch to pass; one out of three
test takers fails.</font>
<p><font size=+0><b>Mechanics</b> who pass at least one exam and fulfill
the work experience requirement earn the title of ASE-certified Automobile
Technician, while those who pass all eight auto exams earn Master Auto
Technician status. All</font><font size=-1> ASE technicians are issued
personalized credentials listing their exact areas of certification and
an appropriate shoulder insignia.</font>
<p><img SRC="sam-ase3.jpg" height=125 width=98 align=LEFT> <font size=+0><b>Technicians</b>
must recertify every five years in order to keep current with changing
technology and to remain ASE certified.</font>
<p><b><font color="#800040"><font size=+2>How to Find an ASE Technician</font></font></b>
<p><font size=+0><b>ASE</b> technicians can be found at every type of repair
facility: new car dealerships, independent garages, service stations, tire
dealers, specialty shops, and major franchises. There are about 400,000
ASE technicians at work nationally.</font>
<p><font size=+0><b>Repair</b> facilities employing ASE-certified technicians
usually display the distinctive blue and white ASE sign on the premises
and post their technician�s credentials in the customer service area. Employers
sometimes include the ASE logo in their print advertising as well.</font>
<p><font size=+0><b>The</b> technicians are also issued pocket-sized credentials
cards listing their exact areas of certification.</font>
<p><img SRC="sam-ase4.jpg" height=113 width=160 align=LEFT> <font size=+0><b>Because</b>
ASE offers certification in all major technical areas of auto repair and
service, it is wise to ask the shop owner or service manager specifically
for a technician who is certified in the appropriate area, say, brakes
or engine repair. (See back panel for a list of the test specialties.)</font>
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<center><b><font color="#800040"><font size=+1>Technicians can earn </font></font></b>
<br><b><font color="#800040"><font size=+0>ASE certificationin eight automobile </font></font></b>
<br><b><font color="#800040"><font size=+0>technical areas:</font></font></b></center>
<blockquote>
<ul>
<li>
<b>Engine Repair</b></li>
<li>
<b>Suspension and Steering </b></li>
<li>
<b>Brakes</b></li>
<li>
<b>Engine Performance </b></li>
<li>
<b>Automatic Transmission/Transaxel</b></li>
<li>
<b>Electrical Systems</b></li>
<li>
<b>Manual Drive Train</b></li>
<li>
<b>Heating and Air Conditioning</b></li>
</ul>
</blockquote>
<center><b><font color="#800040"><font size=+1>Plus four collision repair
specialties:</font></font></b></center>
<blockquote>
<ul>
<li>
<b>Painting and Refinishing</b></li>
<li>
<b>Non-Structural Analysis and Damage Repair</b></li>
<li>
<b>Structural Analysis and Damage Repair</b></li>
<li>
<b>Mechanical and Electrical Components </b></li>
</ul>
</blockquote>
<center><b><font color="#800040"><font size=+0>So chances are you can find
an ASE Technician </font></font></b>
<br><b><font color="#800040"><font size=+0>just right for your vehicle
at</font></font></b>
<br><b><u><font color="#800040"><font size=+1>Sam Giammalvo�s. </font></font></u></b></center>
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<center><b><font color="#800040"><font size=+3>Choosing a Repair Shop</font></font></b>
<br><font size=+1>-A Checklist-</font></center>
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<p><b><font size=+1>ASE</font></b><font size=+0> <b>certifies individual
technicians</b>-not repair establishments. But it stands to reason that
shop owners their technicians to become should be equally concerned other
aspects of their bus some tips on finding a g establishment:</font>
<ol>
<li>
<font size=+0>Start shopping for a repair facility before you need one.</font></li>
<li>
<font size=+0>Ask friends and associates for recomendations; consult local
consumer organizations</font></li>
<li>
<font size=+0>Arrange for alternate transportation in advance so you will
not feel forced to choose a shop based solely on location.</font></li>
<li>
<font size=+0>Look for a neat, well organized facility, with vehicles in
the parking lot equal in value to your own and modern equipment in the
service bays.</font></li>
<li>
<font size=+0>Look for a courteous staff, with a service writer willing
to answer all of your questions.</font></li>
<li>
<font size=+0>Look for policies regarding labor rates, diagnostic fees,
guarantees, acceptable methods of payment, etc.</font></li>
<li>
<font size=+0>Ask if the repair facility specializes or if it usually handles
your type of repair work.</font></li>
</ol>
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<td VALIGN=TOP WIDTH="247" BGCOLOR="#FFFFFF"><b><font size=+1>Look</font></b><font size=+0>
for signs of professionalism in the customer service area such as civic,
community, or customer service awards.</font></td>
<td VALIGN=TOP WIDTH="295" BGCOLOR="#FFFFFF"><b><font size=+1>Look</font></b><font size=+0>
for evidence of qualified repair technicians: trade school diplomas, certificates
of advanced course work, and certification by <b><font color="#FF0080">ASE</font></b>. </font></td>
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<td ALIGN=CENTER COLSPAN="2" WIDTH="597"><a href="http://www.samscars.com/sam-tips.htm"><img SRC="sam-ase.gif" ALT="Glove Box Tips.........." BORDER=0 height=57 width=70 align=CENTER></a><b><a href="http://www.samscars.com/sam-tips.htm">Click
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<center><b><font color="#000000"><font size=+1>Sam Giammalvo's Auto Sales,
Inc.</font></font></b>
<br><b><font color="#000000">1476 Purchase Street</font></b>
<br><b><font color="#000000">New Bedford, MA 02740</font></b>
<br>Phone: <font color="#000000">(508) 999-3213</font></center>
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