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<h3>KUDOS</h3>
<blockquote>
  <p>“It's exactly what I wanted and expected.  It validated our perceptions of service and cost in most areas, and raised some questions in terms of improving in others . . . It crisply zeros in on a couple of areas we want to look at more closely.  I'm delighted with this report.”   </p>
  <p align="right" id="boldblu" style="color: #0066cc; font-weight: bold;"> <span style="text-align: center"></span>Baxter W. Graham, Senior Vice President &amp; Managing Director, Chubb &amp; Son</p>
</blockquote>
<blockquote>
  <p>&quot;When we discussed benchmarking, I thought of you and the previous  engagements (at another company).  We  didn't have our data well-organized . . . you did that for us.   I think I was lucky to bump into you . . .  You made me look good!&quot;</p>
  <p align="right" class="boldblue" style="color: #0066cc; font-weight: bold;">Senior Facilities  Manager, High-Tech Company</p>
</blockquote>

<blockquote>
  <p>&quot;When I brought (GA benchmarking) to real estate in 2004, we had  just completed a corporate initiative in procurement to cut $25M from our  budget.  So real estate thought they  would be losing their jobs.  But the  results turned out to be quite confirming.   Now they use the annual benchmarking report to identify areas they want  to improve, and things they want to cut back.   We've set up our accounts in procurement to make the data gathering easy  and automatic.  The value analysis is a  good feature.&quot;  </p>
  <p align="right" style="color: #0066cc; font-weight: bold;">VP, Purchasing,  Contracting &amp; Corporate Real Estate, Financial Services Firm</p>
</blockquote>

<blockquote>
  <p>&quot;Absolutely we use (the Project Report); it's a very useful  tool.  We use it to hone in on where we  can improve.  It's good for the  staff.&quot;  </p>
  <p align="right" style="color: #0066cc; font-weight: bold;">Facilities Corporate  Contracting Manager, Financial Services Firm</p>
</blockquote>

<blockquote>
  <p>&quot;The Facility Cost and Energy Gap reports were well prepared,  organized with due accuracy.  Thanks  again for your hard work.&quot;  </p>
  <p align="right" style="color: #0066cc; font-weight: bold;">Business Planning  Manager, High-Tech Company</p>
</blockquote>
<blockquote>
  <p>&quot;There's some real good information here.  It's something we can sink our teeth  into.&quot; </p>
  <p align="right" style="font-weight: bold; color: #0066cc;">Director, Planning &amp; Design, High-Tech Company</p>
</blockquote>

<blockquote>
  <p>“This is very good work, and I really appreciate  it.  It's very helpful, and we'll  probably be using it not only to address our own group, but certainly with our  CFO and the business units, to show the great work we're doing to try to  control costs.&quot;  </p>
  <p align="right" class="boldblue"><strong>VP, Real Estate &amp; Facility Services, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;Regardless of what the data shows, this is  just a great report.  It's such clear  information, simple and easy to read.   It's just great reading.  I'm  really happy with the overall look and feel of the report.  I couldn't be happier with it.&quot;</p>
  <p><strong>Director, Global Real Estate Planning, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;Thanks  again for your hard and great work.  We  really appreciate it.&quot; </p>
  <p align="right"><strong>Business Planning Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;There are too many benchmarks out there that  are meaningless . . . . This (study) is going to be the cornerstone of the  content for our offsite (budget review) meeting.&quot; </p>
  <p align="right"><strong>VP, Real Estate &amp; Facility Services, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot; . . . You guys have really provided a great  service to us.  You really have a clear  understanding of the business beyond the numbers.  I look forward to working with you in the  future.&quot;  </p>
  <p align="right"><strong>Director, Worldwide Planning &amp; Design, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;You're well known in (our company)  world.&quot;  </p>
  <p align="right"><strong>Critical Systems Engineer, Pharmaceuticals Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;I attended your (IFMA World Workplace 2007)  seminar on Project Management.  It was  one of the best of the show . . . We currently have 22 projects going, all over  the world . . . I find that I am referring to your presentation  repeatedly.&quot;</p>
  <p align="right"><strong>Facilities Manager, Internet Security Firm</strong></p>
</blockquote>

<blockquote>
  <p>&quot;(GA's benchmarking) study was very  instrumental in getting people in the business units to sign off on the dotted  line and agree, 'Yes, we're going to move into this building'.  . . . It was ultimately a board  decision.&quot;</p>
  <p align="right"><strong>Project Manager, Chemicals Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;When I saw your (Project Management)  presentation (at IFMA World Workplace 2007) <br />
    I got excited . . . I said, ‘This is great! This is  what I need'.&quot;</p>
  <p align="right" class="bluebold"><strong>Procurement Advisory Professional, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>&quot;If you're trying to tell someone they need to  change, you need more meat, it has to be more accurate . . . (like Guerin  Associates’ studies).”</p>
  <p align="right"><strong>Manager of Bank Business Planning, Architectural Consulting Firm</strong></p>
</blockquote>

<blockquote>
  <p>“This  is a  great start . . . A lot of really good work has gone into this . . . It's  leagues ahead of anything anyone else has in the (client) organization.”  </p>
  <p align="right"><strong>VP, Real Estate &amp; Facility Services, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>“Great stuff!   Excellent package.  This is going  to be very useful and impressive . . . (It's) very exciting stuff.”  </p>
  <p align="right"><strong>Business Planning Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
  <p>“The report . . . and its content exceeded our  expectations.”  </p>
  <p align="right"><strong>Facility Manager, Biotech Company</strong></p>
</blockquote>

<blockquote>
  <p>“I . . . was impressed with the level of quality  and rigor in the study.”  </p>
  <p align="right"><strong>Senior Construction Project Manager, Pharmaceuticals Firm</strong></p>
</blockquote>

<blockquote>
  <p>“We looked around at a lot of options, and kept  coming back to you.  I'm convinced you're  the right person to do this job.”  </p>
  <p align="right"><strong>Global Space Planning Manager, Networking Company</strong></p>
</blockquote>

<blockquote>
  <p>“You . . . have been a real pleasure to work with .  . . very accessible and helpful, with good camaraderie.  (The project) gave us good direction on what  we want to look at and change . . . We know a lot more about our operation now  than we did before.”  </p>
  <p align="right"><strong>Director of Technology Services, Chemicals Company</strong></p>
</blockquote>

<blockquote>
  <p>“Overall, your detailed reports were quite good . .  . Easy to understand . . . Your professionalism was excellent.”  </p>
  <p align="right"><strong>Facilities and Six Sigma manager, Chemicals Company</strong></p>
</blockquote>

<blockquote>
<p>“Thank you for putting together the benchmark  report with care.  It has been a pleasure  to work with you . . . This report, being first of its kind, will certainly be  invaluable in the near future . . .”  </p>
<p align="right"><strong>Project and Six Sigma Manager, Chemicals Company</strong></p>
</blockquote>

<blockquote>
<p>“You've done a great job for us.  The decision board complimented us on what we  did, and you were part of that.”  </p>
<p align="right"><strong>Project Manager, Chemicals Company</strong></p>
</blockquote>

<blockquote>
<p>“My reason for asking for the meeting was simple:  I've noted the level of respect they have for their Guerin Reports.  I aspire for us to have a similar level of  respect and trust from our customers.”  </p>
<p align="right"><strong>Director of New Business, Facilities Service Provider</strong></p>
</blockquote>

<blockquote>
<p>“We owe you a big debt of thanks.  You've helped us understand what we do in a  new way, and we'll be looking at things and measuring them that way in the  future.”  </p>
<p align="right"><strong>Manager Facilities Services, Consumer Products Company</strong></p>
</blockquote>

<blockquote>
<p>“We've checked your references and received some  wonderful comments on your professionalism, your knowledge and the quality of  your work.  I don't think I've ever heard  quite such glowing remarks.  You must be  very easy to work with.”  </p>
<p align="right"><strong>Purchasing Manager, Chemicals Company</strong></p>
</blockquote>

<blockquote>
<p>“I ended up showing your benchmarking to 2 VPs  after you left, and guess what I have as of July 1st?  Global Real Estate and Facilities!  They said ‘Here, we've got something else for  you’.”  </p>
<p align="right"><strong>Facilities Manager, Chemicals Company</strong></p>
</blockquote>

<blockquote>
<p>“Your work in getting the (labor analysis) template  out was used in the analysis for bringing people in-house.  The total savings was about two million  dollars.  You did a lot of good  work.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“Your report was very professional.  It contained ‘way more information than I  expected.”  </p>
<p align="right"><strong>Engineering Department Head, Research Laboratory</strong></p>
</blockquote>

<blockquote>
<p>“Absolutely helpful.  My knee-jerk reaction is going to be to reach  into my file for your card.  We wouldn’t  be able to negotiate as confidently as we did without the information.  Two years later we're still getting ongoing  value.  We’re happy with your work.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“Thanks much for your exceptional work . . .  Obviously, we're very pleased with the work you did.”  </p>
<p align="right"><strong>Director, Operations Analysis, Pharmaceuticals Company</strong></p>
</blockquote>

<blockquote>
<p>“Yours is one of the few studies we've been able to  apply.”  </p>
<p align="right"><strong>VP, Real Estate &amp; Facility Services, High-Tech Company</strong>Facilities Manager, High-Tech Company</p>
</blockquote>

<blockquote>
<p>“I’ve heard nothing but good things about your  benchmarking report.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“I reference your report often. It's a great tool  when I need reassurance, comparison, confirmation . . . thanks for all your  hard work; it is paying off.”  </p>
<p align="right"><strong>Facilities Contracts Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“We're very happy with all the work you've done  with us.  I'm sure we'll be working  together again in the future.”  </p>
<p align="right"><strong>Site Director, Chemicals Company</strong></p>
</blockquote>

<blockquote>
<p>“If we hadn’t done (benchmarking) before (utilities  price increases), we’d be in much worse shape.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“Very relevant data . . . helpful information . . .  You bring a unique understanding of our business, how we do things and what we  do well.  It positions you well to help  us.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“Working with you and your staff is always a  pleasure!  I look forward to our  continued association.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“Tremendous value for us . . . we're using (the  information) frequently . . .  I would be  happy to talk with people and let them know what a great service you  provide.  I found the information and  presentations extremely useful.”  </p>
<p align="right"><strong>Vice President Real Estate, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“I'm always very impressed with the quality of your  work.”  </p>
<p align="right"><strong>Benchmarking Manager, Defense Contractor</strong></p>
</blockquote>

<blockquote>
<p>“What you brought to the table and what our new CFO  brought . . . are very similar.”  </p>
<p align="right"><strong>Facilities Manager, High-Tech Company</strong></p>
</blockquote>

<blockquote>
<p>“I was very impressed with the quality of the work  you do.  It was well organized and easy  to understand . . . You put it together in a way that's very useful.”  </p>
<p align="right"><strong>Vice President, Tenant Real Estate Consulting Firm</strong></p>
</blockquote>

<blockquote>
<p>“Yours was the most accurate of any benchmarking  study I've been involved with.”  </p>
<p align="right"><strong>Facilities Manager, Life Sciences Firm</strong></p>
</blockquote>

<blockquote>
<p>“I estimate over a twenty-to-one return on your  fee.  Thanks for justifying my confidence  in you.”  </p>
<p align="right"><strong>Regional Site Services Director, High-Tech Company</strong></p>
</blockquote>

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  <p>Copyright 2017. For more information contact Guerin Associates at <a href="mailto:[email protected]">[email protected]</a>.</p>
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