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<u><b><font face="Garamond" color="#0066CC"><font size=6>B</font><font size=5> E S T </font><font size=6>P</font><font size=5> R A C T I C E </font><font size=6>S</font><font size=5> H A R E</font></font></b></u>
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<td align="center" height="30" valign=top width="600">
<b><font face="Garamond" color="#0066CC" size="4">Guerin Associates Inc.</font></b>
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<td align=center><b><i><u><font face="Arial" size="4">Training & Continuing Education</font></u></i></b>
</td>
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<tr><td height=20><img src="images/clear_dot.gif"></td></tr>
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<td><u><font face="Verdana" size="2"><b>Note</b></font></u><font face="Verdana" size="2">: This
</font><font face="Arial"><u><b><font color="#0066CC" size="3"><i>BestPracticeShare</i></font></b></u> </font><font face="Verdana" size="2"> survey is
designed to identify how companies monitor employee training and
education. It addresses which metrics are used, and how programs
are linked with corporate objectives. The intended audience is Training or
Human Resource professionals or others involved in ongoing
education. </font>
</td>
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<tr><td height=10><img src="images/clear_dot.gif"></td></tr>
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<td><font face="Verdana" size="2"><u><b>Results will be shared with
all participants in confidential, masking code format</b></u>.</font><font face="Verdana" size="2"> Your
company's name will be listed as a participant in the report and in future GA marketing
materials. Specific data will not be associated with your company without
prior permission.</font>
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<td><u><font face="Verdana" size="2"><b>There is no cost to
participate</b></font></u><font face="Verdana" size="2">. If you wish to unsubscribe to future surveys, please return to <a href="mailto:[email protected]">[email protected]</a>, or
call us at 908-903-9070.</font>
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<td><font face="Verdana" size="2">Time to complete this survey is
estimated at 15 - 20 minutes.</font>
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<input type="hidden" name="recipient" value="[email protected]">
<input type="hidden" name="subject" value="GA Continuing Ed Survey">
<input type="hidden" name="redirect" value="../ThankYou.html">
<tr><td width=100><img src="images/clear_dot.gif"></td>
<td width=500><img src="images/clear_dot.gif"></td></tr>
<tr><td colspan=2><u><b><font face="Verdana" size="2">GENERAL</font></b></u><br>
<font face="Verdana" size="2">1. Please provide the following:</font></td></tr>
<tr><td>Your Name</td><td><input type="text" name="realname" size="30"></td></tr>
<tr><td>Company</td><td><input type="text" name="company" size="30"></td></tr>
<tr><td>Position</td><td><input type="text" name="title" size="30"></td></tr>
<tr><td>E-mail</td><td><input type="text" name="email" size="30"></td></tr>
<tr><td>Telephone</td><td><input type="text" name="phone" size="20"></td></tr>
<tr><td>Fax</td><td><input type="text" name="fax" size="20"></td></tr>
</table>
<table width="100%" cellspacing=3 cellpadding=0 border=0>
<tr><td width=100><img src="images/clear_dot.gif"></td>
<td width=500><img src="images/clear_dot.gif"></td></tr>
<tr><td colspan=2>2a. How does your company monitor training and continuing education of employees?</td></tr>
<tr><td colspan=2><input type="radio" value="Centrally" name="CoMonitoring"> Centrally tracked/monitored (e.g. by corporate HR)</td></tr>
<tr><td colspan=2><input type="radio" name="CoMonitoring" value="BuCentrally"> Tracked by business unit or department; monitored centrally</td></tr>
<tr><td colspan=2><input type="radio" name="CoMonitoring" value="BUnit"> Tracked and monitored by business unit or department</td></tr>
<tr><td colspan=2><input type="radio" name="CoMonitoring" value="OtherMonitoring"> Other (e.g. monitored regionally)</td></tr>
<tr><td>Specify:</td><td><input type="text" name="CoMonitoringSpecify" size="30"></td></tr>
<tr><td colspan=2>2b. Are training and education monitored differently? Explain:</td></tr>
<tr><td colspan=2><textarea rows="5" name="TrainingHours" cols="60"></textarea></td></tr>
</table>
<table width="100%" cellspacing=3 cellpadding=0 border=0>
<tr><td width=50><img src="images/clear_dot.gif"></td>
<td width=550><img src="images/clear_dot.gif"></td></tr>
<tr><td colspan=2><u><b><font face="Verdana" size="2">METRICS</font></b></u></td></tr>
<tr><td colspan=2>3a. Does your company apply a formal performance scorecard to training and education?</td></tr>
<tr><td colspan=2><input type="checkbox" name="FormalScoreCardYes" value="Yes">Yes
<input type="checkbox" name="FormalScoreCardNo" value="No">No</td></tr>
<tr><td colspan=2>3b. Does your company utilize a comprehensive corporate scorecard?</td></tr>
<tr><td colspan=2><input type="checkbox" name="CompScoreCardYes" value="Yes">Yes
<input type="checkbox" name="CompScoreCardNo" value="No">No</td></tr>
<tr><td colspan=2>4. Which of the following measures does your company employ to monitor or evaluate training?<br>Please indicate their importance on a scale of 1 (low) to 10 (high).</td></tr>
<tr><td><select size="1" name="TrainingHours"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option><option>7</option>
<option>8</option><option>9</option><option>10</option></select></td>
<td>Average annual training hours per employee.</td></tr>
<tr><td><select size="1" name="DegreedProgs"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option><option>7</option>
<option>8</option><option>9</option><option>10</option></select></td>
<td>Average hours/credits for degreed education programs</td></tr>
<tr><td><select size="1" name="CoreCoProg"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option><option>7</option>
<option>8</option><option>9</option><option>10</option></select></td>
<td>Completion of established "core" company programs</td></tr>
<tr><td><select size="1" name="JobRelatedReq"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option><option>7</option>
<option>8</option><option>9</option><option>10</option></select></td>
<td>Achievement of specific job-related requirements (e.g. pharmaceutical sales training)</td></tr>
<tr><td><select size="1" name="TrainingObj"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option>
<option>7</option><option>8</option><option>9</option><option>10</option></select></td>
<td>Achievement of training objectives associated with individual development (i.e. established by the individual and/or manager)</td></tr>
<tr><td><select size="1" name="AcademicDegs"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option>
<option>7</option><option>8</option><option>9</option><option>10</option></select></td>
<td>Achievement of academic degrees (e.g. MBA)</td></tr>
<tr><td><select size="1" name="ProfCerts"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option><option>7</option>
<option>8</option><option>9</option><option>10</option></select></td>
<td>Achievement of non-degreed professional certifications</td></tr>
<tr><td><select size="1" name="Spending"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option>
<option>7</option><option>8</option><option>9</option><option>10</option></select></td>
<td>Total spending and/or spending per employee</td></tr>
<tr><td><select size="1" name="IntVsExt"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option><option>7</option>
<option>8</option><option>9</option><option>10</option></select></td>
<td>Ratio or % of internal vs. external training (by $ or hours)</td></tr>
<tr><td><select size="1" name="RatioTraining"><option>0</option><option>1</option><option>2</option>
<option>3</option><option>4</option><option>5</option><option>6</option>
<option>7</option><option>8</option><option>9</option><option>10</option></select></td>
<td>Ratios of computer-based training, classroom training and/or off-site programs (by $ or hours)</td></tr>
<tr><td><select size="1" name="GradeLevel">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>Training breakdown by grade level, position or category (e.g. executive, professional, etc.)</td></tr>
<tr><td><select size="1" name="OtherMetricA">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option></select></td>
<td>Other Metric (Specify) <input type="text" name="OtherMetricAText" size="30"></td></tr>
<tr><td><select size="1" name="OtherMetricB">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option></select></td>
<td>Other Metric (Specify) <input type="text" name="OtherMetricBText" size="30"></td></tr>
<tr><td><select size="1" name="OtherMetricC">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>Other Metric (Specify) <input type="text" name="OtherMetricCText" size="30"></td></tr>
<tr><td colspan=2>Course evaluations by:</td></tr>
<tr><td><select size="1" name="IndPart">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>a. Individual participants</td></tr>
<tr><td><select size="1" name="PartMgr">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>b. Participants' managers</td></tr>
<tr><td><select size="1" name="DeptDiv">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>c. Department Divisions</td></tr>
<tr><td><select size="1" name="OtherEval">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>d. Other (Specify) <input type="text" name="OtherEvalText" size="30"></td></tr>
</table>
<table width="100%" cellspacing=3 cellpadding=0 border=0>
<tr><td width=300><img src="images/clear_dot.gif"></td>
<td width=300><img src="images/clear_dot.gif"></td></tr>
<tr><td colspan=2><u><b>POLICIES</b></u></td></tr>
<tr><td colspan=2>5. What is your company's policy concerning annual training levels? Please note any incentives or penalties. (e.g. "50 hours average per employee per year. No incentives or penalties.")</td></tr>
<tr><td colspan=2><textarea rows="4" name="Policy" cols="60"></textarea></td></tr>
<tr><td colspan=2>6. Are some measures tracked specifically to document the following? Please provide example(s).</td></tr>
<tr><td>a. Government</td>
<td><input type="text" name="DocumentGovt" size="30"></td></tr>
<tr><td>b. Union related requirements:</td>
<td><input type="text" name="DocumentUnion" size="30"></td></tr>
<tr><td>c. Safety programs (ergonomic training, etc,):</td>
<td><input type="text" name="DocumentSafety" size="30"></td></tr>
</table>
<table width="100%" cellspacing=3 cellpadding=0 border=0>
<tr><td width=40><img src="images/clear_dot.gif"></td>
<td width=560><img src="images/clear_dot.gif"></td></tr>
<tr><td colspan=2><b><u><font face="Verdana" size="2">EFFECTIVENESS</font></u></b></td></tr>
<tr><td colspan=2>7. To what extent does your company conduct formal financial analysis (e.g. ROI) in the following areas (from 1 low to 10 high):</td></tr>
<tr><td><select size="1" name="FinanAnalCompany">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>Company provided training programs or courses</td></tr>
<tr><td><select size="1" name="FinanAnalExternal">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>Externally contracted training programs or courses</td></tr>
<tr><td><select size="1" name="FinanAnalDegree">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>Degree reimbursement programs</td></tr>
<tr><td> <select size="1" name="FinanAnalOther">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>Other (Specify): <input type="text" name="FinanAnalOtherText" size="30"></td></tr>
<tr><td colspan=2>8. What other methods does your company employ to assess program effectiveness? (e.g. Measured
transfer of knowledge, achievement of government compliance levels, quantified savings or productivity improvements, etc.)</td></tr>
<tr><td colspan=2><textarea rows="4" name="ProgEffect" cols="60"></textarea></td></tr>
<tr><td colspan=2>9. To what extent (1 - 10) does your company regularly align training offerings with specific
business objectives?</td></tr>
<tr><td><select size="1" name="TrainOffCorporate">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>a. At the corporate level</font></td></tr>
<tr><td><select size="1" name="TrainOffBUnit">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>b. At the business unit level</td></tr>
<tr><td><select size="1" name="TrainOffDept">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>c. At the department/division level</td></tr>
<tr><td><select size="1" name="TrainOffOther">
<option>0</option>
<option>1</option>
<option>2</option>
<option>3</option>
<option>4</option>
<option>5</option>
<option>6</option>
<option>7</option>
<option>8</option>
<option>9</option>
<option>10</option>
</select></td>
<td>d. Other (Specify): <input type="text" name="TrainOffOtherText" size="30"></td></tr>
<tr><td colspan=2>10. Do you have any other comments or questions?</td></tr>
<tr><td colspan=2><textarea rows="5" name="Comments" cols="60"></textarea></td></tr>
<tr><td align="center" colspan=2><b><font face="Verdana" size="3">Thank you for completing this survey. We'll contact you with the results.</font></b></td></tr>
<tr><td align="center" colspan=2><input type="submit" value="Submit"> <input type="reset" value="Reset" name="B2"></td></tr>
</table>
</td>
</tr>
<tr>
<td colspan="2" width="717" height="16" align=middle><font color="#0066CC"><i>Copyright 2002. For more information, please call Guerin
Associates at <b>908-903-9070</b><i> or <A href="mailto:[email protected]">
[email protected].</A></i></font>
</I>
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