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<h2><span class="breadcrumbs">Quick Links -&gt;</span> <a href="#sullivan" class="smallLinks">May 
  20, 2005 Correspondence with Mr. Gregory Sullivan, Inspector general</a></h2>
<h2><br>June 2, 2005 Update </h2>
<p>We continue to gather additional information, facts, and circumstances surrounding 
  what has become a &#8220;colossal conspiracy&#8221; on behalf of several funeral 
  directors in and about Central Massachusetts. The malicious and vicious allegations 
  and accusations by members of the funeral profession in their attempt at character 
  assassination to their personal, professional, and financial benefit have caused 
  the State Board of Registration of Funeral Directors and Embalmers, Commonwealth 
  of Massachusetts to take action that is inappropriate, unjust, and prejudicial 
  without having the facts in hand and without benefit of the Show Cause Hearing 
  that was proposed on June 29, 2004. </p>
<p>It has become abundantly clear as to why the hearing has not been held. Conclusions 
  have been drawn by the investigator, State Board of Registration of Funeral 
  Directors and Embalmers based upon prejudicial and blatant lies perpetuated 
  by its former Chairman, John J. Kazlauskas and Mrs. Katherine Mangsen, wife 
  of Kurt Mangsen, president, Nordgren Memorial Chapel in Worcester. It is indeed 
  unfortunate we will be unable to question Mr. Kazlauskas as to his motives for 
  not only inciting the members of the State Board of Registration of Funeral 
  Directors and Embalmers and other attendees at the December 9, 2003 State Board 
  Meeting, but making outright lies the focus of his comments. Mr. Kazlauskas 
  died recently after several months battling pancreatic cancer. It has been suggested 
  to me that the State Board was unwilling to answer my many requests for information 
  (requests well documented) and did everything in their power to see to it that 
  the audio tape of the proceedings of the December 9, 2003 State Board Meeting 
  did not get into our hands before Mr. Kazlauskas passed away. Mr. Kazlauskas 
  need not answer further to us, for the record speaks volumes and I believe Mr. 
  Kazlauskas has and is atoning for his comments and actions to a HIGHER BEING 
  at this very time. </p>
<p>I have presented in previous updates correspondence forwarded to Ms. Beth Lindstrom, 
  with authority over the Division of Professional Licensure; correspondence to 
  Attorney General Thomas Reilly, with copies of all correspondence to Governor 
  Mitt Romney. We realize no one at the State level wishes to touch this &#8220;hot 
  potato&#8221; or attempt to justify their actions and inactions or &#8220;be 
  held accountable&#8221; for that which they are being paid to investigate with 
  impartiality and fairness. </p>
<p>Unfortunately, the old adage is very true, &#8220;A lie goes half way around 
  the world, before the truth be told.&#8221; In this case, the lies have gone 
  even further and continue to be repeated and embellished daily. Let me assure 
  you, &#8220;the truth will prevail long and far, and others will not be subject 
  to character assassins&#8221; &#8211; for they will soon be put on notice that 
  &#8216;character assassins WILL BE identified, rooted out, and held accountable.&#8217;</p>
<p><a href="#sullivan">The following correspondence </a>was forwarded to Mr. Gregory 
  Sullivan, Inspector General, Commonwealth of Massachusetts, on May 20, 2005. 
  A follow up call to Mr. Sullivan was made on Wednesday, June 1, 2005. Within 
  moments, Mr. Jack McCarthy from the Inspector General&#8217;s Office returned 
  my call. (Our brief discussion and any further actions taken will be presented 
  in the next UPDATE).</p>
<h2>The next update scheduled for June 16, 2005 will feature The weekly funeral 
  industry publication &#8220;The Funeral Monitor&#8221; with questions posed 
  to its publisher, its editor, and specific instances of the inaccurate reporting 
  of known facts by the Funeral Monitor and its sources. DON&#8217;T MISS THIS 
  ONE!</h2>
<hr size="1" noshade>
<br>
<h2><a name="sullivan"></a>May 20, 2005</h2>
<p>Gregory W. Sullivan<br>
  Inspector General<br>
  Commonwealth of Massachusetts<br>
  One Ashburton Place, Room 1311<br>
  Boston, MA 02108</p>
<p>Dear Mr. Sullivan:</p>
<p>I write to you not to allege but to prove the existence of a colossal conspiracy 
  by and between the former Chairman, State Board of Registration of Funeral Directors 
  and Embalmers; the investigator for the Board, Mr. John Bresnahan; and all members 
  of the State Board of Registration of Funeral Directors and Embalmers. The aforementioned 
  individuals have conspired with funeral directors in Central Massachusetts in 
  an attempt to assassinate my character, as these same funeral directors have 
  and continue to benefit personally, professionally, and financially from their 
  actions at my expense and to the detriment of families who have lost loved ones.</p>
<p>What I have just stated is a VERY BOLD STATEMENT, but FACTUAL in its every 
  word. I am prepared to not only justify, but to prove, the validity of what 
  I have attested hereto.</p>
<p>My name is Philip G. Haddad, Jr., and I have been a registered funeral director 
  since 1967. During this time there has NEVER been a complaint filed against 
  me by any family I have served with any Board or Regulatory Authority. During 
  this time, there has NEVER been a complaint filed against me by any family member 
  who has prearranged their funeral arrangements with me. During this time, there 
  has NEVER been one penny that has not been accounted for, and in addition, I 
  have always remitted to families funds in excess of the cost of the funeral 
  at the time of passing &#8211; although legally, the additional funds may be 
  retained by the funeral home.</p>
<p>I have NEVER filed a complaint with the State Board of Registration of Funeral 
  Directors and Embalmers, Commonwealth of Massachusetts &#8211; NEVER!</p>
<p>The only complaints EVER filed against me over the years have been by FUNERAL 
  DIRECTORS &#8211; jealous of me personally and professionally and the clientele 
  I serve &#8211; primarily the Eastern Orthodox Community of Central Massachusetts.</p>
<p><strong>Now to the FACTS and purpose of contacting you and the Office of the 
  Inspector General, Commonwealth of Massachusetts!</strong></p>
<p><strong>Gregory W. Sullivan<br>
  May 20, 2005<br>
  Page 2.</strong></p>
<p><br>
  As of November 19, 2003 I was a funeral director, and an owner of 3% of Class 
  A voting stock and an owner of 10% of the non-voting stock, at Nordgren Memorial 
  Chapel, 300 Lincoln Street, Worcester, Massachusetts. On this very day (November 
  19, 2003) at approximately 10:00AM, Mr. John Bresnahan, investigator, State 
  Board of Registration of Funeral Directors and Embalmers performed a surprise 
  inspection at Nordgren Memorial Chapel. I was not present during the inspection. 
  In reviewing a file for the funeral of Mrs. Bahaviolos (funeral was pre-funded 
  and had been completed), Mr. Bresnahan found the form &#8220;Cost of Goods &amp; 
  Services&#8221; missing from the file. Mr. Johnson, a colleague and funeral 
  director at Nordgren Memorial Chapel, called me and put Mr. Bresnahan on the 
  phone. When Mr. Bresnahan indicated the form was missing, I was shocked and 
  said, &#8220;The form with adjustments was there when I gave it to the secretary/bookkeeper.&#8221; 
  (NOTE: in more than 23 years of active participation in the funeral profession 
  there has never been a time when the COST of GOODS &amp; SERVICE Form was not 
  in the file at the conclusion of the Funeral Service. It would be impossible 
  to bill families or resolve balances without it). At that time I indicated to 
  Mr. Bresnahan I might have a marked up copy in a file box in my car. He indicated 
  that if I did find it, would I please fax it to his office in Boston. I did 
  find a wrinkled working copy; it was faxed to Nordgren&#8217;s within 10 minutes 
  of my conversation with Mr. Bresnahan; and given to Mr. Bresnahan.</p>
<p>Six hours later, delivered to me by a local constable, was a termination of 
  employment letter from Kurt Mangsen, President &amp; CEO, at Nordgren Memorial 
  Chapel. As stated earlier in this correspondence, I was an owner of the funeral 
  home at this time and still am.</p>
<p>A week or so later, I received correspondence to appear at a meeting of the 
  State Board of Registration of Funeral Directors and Embalmers on December 9, 
  2003 in Boston. I had plans to be in New York City with meetings and presentations 
  already scheduled. With some difficulty, I was able to reschedule the meetings 
  and presentations to accommodate the State Board&#8217;s request.</p>
<p>At the December 9, 2003 meeting of the Board I was received by what I can only 
  call &#8220;a hostile reception / environment.&#8221; Quite frankly, I was accustomed 
  to receiving a much more professional response from the Board. (Little did I 
  know that moments before I was invited into the conference room, the then Chairman, 
  John J. Kazlauskas, had made disparaging, accusatory, and defaming remarks about 
  me to all members of the Board and others in attendance &#8211; statements that 
  are all lies). Before leaving the meeting, I asked if the meeting was being 
  taped? The answer being, &#8220;Yes it was.&#8221; I asked for a copy of the 
  tape and was assured I could and would have it upon request. It took more than 
  a year to obtain the tape, and its content will speak volumes to the conspiracy 
  that was about to</p>
<p><strong>Gregory W. Sullivan<br>
  May 20, 2005<br>
  Page 3.</strong></p>
<p>unfold. Suffice it to state, Mr. Kazlauskas, when he realized the meeting was 
  being taped, asked and then demanded his remarks be erased and attempted to 
  take the statements back. This tape and information therein is in my possession 
  and <strong>&#8220;screaming to be heard.</strong>&#8221; </p>
<p>Mr. Kazlauskas was advised to recuse himself from the meeting and Ms. Kathy 
  Cartmell- Sirrico assumed the responsibilities of the Chairman for the meeting. 
  Upon my departure and prior to inviting representatives and counsel for Nordgren 
  Memorial Chapel into the conference room for the same meeting and subject matter, 
  Mr. Kazlauskas re-assumed his position as Chairman of the Board &#8211; advising 
  the Nordgren Memorial Chapel contingent in matters that minutes before he personally 
  and prejudicially influenced the proceedings that were about to take place.</p>
    <p>What transpires from here on out is total cooperation between the State 
      Board of Registration of Funeral Directors and Embalmers, by Mr. Bresnahan 
      and Mr. Kazlauskas, and Mrs. Katherine Mangsen, wife of Kurt Mangsen (President, 
      Nordgren Memorial Chapel). Complaint EM-04-124 was filed with the State 
      Board by Mrs. Katherine Mangsen on December 18, 2003, and Complaint EM-04-126 
      was filed with the State Board by Mrs. Katherine Mangsen on December 24, 
      2003 (Christmas Eve, would you believe). <strong>Please note: </strong>the 
      two complaints (and subsequently a third complaint &#8211; EM-04-184, which 
      was not accepted by me) were submitted by the wife of the President of Nordgren 
      Memorial Chapel (Mrs. Mangsen not having ever been licensed or educated 
      in funeral service), and not by Kurt Mangsen, President of Nordgren Memorial 
      Chapel (a registered and licensed funeral director for many years).</p>
<p>At this point, I shall not get into specifics as to the restrictive timeframes 
  within which I had to respond to the complaints and other correspondence from 
  the State Board of Registration of Funeral Directors and Embalmers, and the 
  lack of professionalism by the State Board of Registration of Funeral Directors 
  and Embalmers in not responding to my requests for information and clarification. 
  I have EVERY document to substantiate my statements and am prepared to share 
  it with you during your investigation.</p>
<p>I have indicated in correspondence to the State Board of Registration of Funeral 
  Directors and Embalmers that it was apparent to me and should be apparent to 
  them that Mrs. Mangsen was on a <strong>&#8220;witch hunt&#8221;</strong> attempting 
  to use the so-called <strong>&#8220;shot gun&#8221;</strong> approach in an 
  attempt to assassinate me and my character. At that stage, I was unaware that 
  the State Board of Registration of Funeral Directors and Embalmers in the persons 
  of Mr. Kazlauskas (its Chair) and Mr. Bresnahan (its investigator) were part 
  and parcel to the conspiracy. Correspondence to this effect now in our possession 
  will clarify these points.</p>
<p><strong>Gregory W. Sullivan<br>
  May 20, 2005<br>
  Page 4</strong>.</p>
<p>On June 29, 2004, I was served with an Order to Show Cause. I responded within 
  the 21 days of receipt of the Order and eleven (11) months have past and no 
  hearing. I have requested to have the hearing held in Worcester as the 12 witnesses 
  we shall cross-examine primarily reside in the Worcester area and the 20+ witnesses 
  we shall call to testify to the facts are either elderly, in poor health, or 
  incapable of driving to Boston, hassling the traffic, and finding a place to 
  park. The hand written response to our official request for the hearing to be 
  held in Worcester was denied by Ms. Anne E. Colleton, Administrative Hearings 
  Counsel.</p>
<p>As the case in point crumples piece by piece as the facts ONLY now begin to 
  be heard (they have been available from the outset as you will see when you 
  review my responses to the complaints), Mrs. Mangsen and counsel to Nordgren 
  Memorial Chapel, Mr. Scott Sinrich, chose to communicate with an industry publication, 
  entitled &#8211; THE FUNERAL MONITOR. With their backs to the wall and their 
  integrity crumbling at the same time, the information shared with and soon thereafter 
  published by the Funeral Monitor by Mrs. Mangsen and Mr. Sinrich is not only 
  libelous, slanderous, and defamatory; but the actions of desperate people whose 
  attempts at character assassination are coming back squarely at them. Fortunately 
  or unfortunately, the State Board of Registration of Funeral Directors and Embalmers 
  is right in the middle of this colossal conspiracy. </p>
<p>Mr. Sullivan, I have been held hostage for the past 18 months by the State 
  Board of Registration of Funeral Directors and Embalmers; unable to practice 
  in my chosen profession. The horror stories of families that have lost loved 
  ones and forced to find other accommodations are screaming to be heard and WILL. 
  <strong>In America, one is presumed innocent &#8211; until proven guilty, but 
  apparently &#8211; NOT IN MASSACHUSETTS!</strong></p>
<p>I contacted Governor Romney, Lt. Governor Healey, and Ms. Beth Lindstrom &#8211; 
  but apparently they are too busy to respond to a life-long resident and tax 
  payer of the Commonwealth of Massachusetts.</p>
<p>I contacted Attorney General Reilly and his staff was genuinely supportive 
  and indicated the Governor&#8217;s Office (and Ms. Lindstrom) was the appropriate 
  venue for the information presented.</p>
<p>I now come to you in your capacity as Inspector General, Commonwealth of Massachusetts, 
  before going to the local and national media. It is not my intent to hurt or 
  embarrass anyone, nor is it my desire to have been subjected to the actions 
  and lack thereof by the State Board of Registration of Funeral Directors and 
  Embalmers. Justice MUST, and let me assure you WILL be served. Your reaction 
  and response to this correspondence will determine the next course of action 
  I will choose.</p>
<p>Gregory W. Sullivan<br>
  May 20, 2005<br>
  Page 5.</p>
<p>In the meantime, I have created the web site &#8211; <strong>&#8220;Justice 
  At What Price&#8221;</strong> and will continue to provide information and updates 
  as I <strong>&#8220;bear witness to the truth.&#8221;</strong><br>
  www.justiceatwhatprice.com</p>
<p>In summary, it is not my intent to bring local and national media attention 
  into this matter, and to date I have refused invitations to speak and share 
  information with the media. I AM committed to justice being served and those 
  involved to be held accountable for their actions. Assuming the hearing goes 
  forward, I shall invite the local and national news media to be present. I consider 
  character assassins to be amongst the most vicious persons on the face of this 
  earth, and they must be identified, rooted out, and held accountable &#8211; 
  and Mr. Sullivan &#8211; THEY WILL BE.</p>
<p>I look forward to your timely response to this correspondence.</p>
<p>Respectfully,</p>
<p></p>
<p>Philip G. Haddad, Jr.<br>
  9 Kenwood Avenue<br>
  Worcester, MA 01605-1321</p>
<p>(508) 852-0094 (residence)<br>
  (508) 836-2600 (days)</p>
<p>c.c. </p>
<p> Mitt Romney, Governor<br>
  Thomas Reilly, Attorney General<br>
  Michael P. Angelini, Esq. Bowditch &amp; Dewey LLP<br>
  Daniel P. Flynn, Esq. Bowditch &amp; Dewey LLP</p>
<p>/cfh<br>
</p>
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