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    <h3 class="title"><a name="#top"></a>All the Clear &amp; Missing Proof<br>
      behind All the Complaints &amp; Allegations made to the<br>
      State License Board by Katherine Mangsen are<br>
      Now&#8230;Visible &amp; Documented for All to See</h3>
    <h3 align="center" class="title"><img src="/images/page_turn.gif" width="164" height="134"> 
    </h3>
    <h3 class="title">All the Many Legal Pages of &#8230;Massive Missing Proof<br>
      <br>
      <u>Allegations made! Allegations disproved! What now?</u><br>
    </h3>
    <h4 class="titlesmall">UPDATE: April 10, 2007</h4>
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    <p>Before I share with you the preposterous allegations and accusations made 
      by Katherine Mangsen, treasurer, Nordgren Memorial Chapel to the State Board 
      in complaint <em><strong>EM-04-184 (the 3rd in the series)</strong></em> 
      &#8211; a complaint the content of which serves as a &#8220;prime&#8221; 
      example of the far reaching conspiracy, corruption, and cover-up by the 
      State Board, its investigator, and those who now are clearly implicated 
      as co-conspirators in the process &#8211; corrupted because they (the Board, 
      the investigator, and government functionaries) were taken in and believed 
      a woman whose allegations and accusations were self-serving, baseless in 
      fact, and without merit, I wish to alert you to the fact that &#8220;a Special 
      Update&#8221; will be presented on April 19th, the subject: &#8220;Emails 
      from readers of <u><em><strong>The Funeral Monitor</strong></em></u> as 
      they relate to attack articles in its publication&#8221;.</p>
    <p>As you know by now, as does the Board of Funeral Directors and Embalmers 
      and the Division of Professional Licensure (although don&#8217;t hold your 
      breath waiting for anyone of them to admit it), Katherine Mangsen filed 
      three (3) complaints with the Board &#8211; all of which have been proven 
      to be nothing short of a vicious attack on my character and integrity to 
      somehow justify terminating me on November 19, 2003; since I was &#8220;supposedly&#8221; 
      no longer of value to her and her, husband, Kurt.</p>
    <p>According to John Bresnahan on December 9, 2003 and again under oath on 
      May 2, 2006, Nordgren&#8217;s was initiating a job action against Haddad 
      prior to Bresnahan&#8217;s inspection on November 19, 2003.</p>
    <p>Katherine Mangsen, (with the assistance of Ronald Johnson &#8211; a director 
      of the corporation, a funeral director at Nordgren&#8217;s and a personal 
      friend of John Kazlauskas, Chairman of the Board) conspired to terminate 
      me as a result of Bresnahan&#8217;s inspection, using this as the opportunity 
      needed to terminate me for &#8220;supposed&#8221; justifiable reason. Scott 
      S. Sinrich, corporate counsel for Nordgren&#8217;s and clerk of the corporation 
      at that time, saw enough merit in this action to immediately prepare a letter 
      of termination, bring it to Kurt Mangsen for signature, and have it delivered 
      to me by a constable &#8211; all within 5 hours. Have you ever seen an attorney 
      work so fast? Or do you think it was pre-planned and already scripted before 
      Bresnahan&#8217;s supposed unannounced inspection on November 19, 2003?</p>
    <p>Mrs. Mangsen&#8217;s 3rd complaint in the series submitted to the Board 
      stated that I &#8220;revoked&#8221; an irrevocable pre-need funeral arrangement 
      for Victoria Adams, who decided to pre-plan and pre-pay for her own funeral 
      arrangements after the sudden passing of her husband, James (a funeral I 
      conducted in the normal course of business at Nordgren Memorial Chapel). 
    </p>
    <p>Just prior to this transaction, Nordgren Memorial Chapel had secured funding 
      for the buy-out of the Carrigan&#8217;s interest in the business through 
      a loan with BankNorth and with Robert Paulsen, as the Vice President and 
      representative for the process. I was not involved in any of the funding 
      negotiations other than being asked by Kurt if I would help them with a 
      $50,000 down payment on the loan. (I refinanced my personal residence in 
      order to raise the $50,000). As part of the agreement with BankNorth, when 
      possible, all pre-need and pre-funded funeral arrangements were to be funded 
      through BankNorth. (I had no problem with this requirement). Victoria Adam&#8217;s 
      pre-need and pre-funded funeral arrangements were thus deposited with BankNorth.</p>
    <p>Several months later when Mrs. Adams received the 1099 tax form for the 
      interest earned on the account, she contacted her dear friends, Norman and 
      Gloria Simo, and asked if they too had received 1099 tax forms. Their response 
      was &#8220;No, our pre-planned funeral arrangements are funded through Columbian 
      Life Insurance Company. We don&#8217;t receive 1099 tax forms.&#8221;</p>
    <p>I immediately received a phone call from Mrs. Adams in Florida indicating 
      she wished to have her pre-need funding transferred to Columbian Life Insurance 
      Company. I indicated to Mrs. Adams, I would contact BankNorth and work out 
      the details. I called Robert Paulsen at BankNorth and left a message on 
      his voice mail to contact me. Low and behold that very same evening, I ran 
      into Robert Paulsen on the second floor (men&#8217;s department) at Sear&#8217;s 
      in Auburn, Massachusetts. I didn&#8217;t immediately recognize him, but 
      he recognized me right away and said &#8211; &#8220;hello&#8221;. At that 
      point he was unaware I had called him. </p>
    <p>I explained the situation to Mr. Paulsen and asked if BankNorth had a program 
      to manage the funds without the need for a 1099 tax form to be issued for 
      the interest earned at years end to the family? His response, &#8220;I don&#8217;t 
      think so, but let me check.&#8221; The very next day, Mr. Paulsen called 
      me at Nordgren&#8217;s, the message was relayed to me, and I contacted Mr. 
      Paulsen at which time he told me BankNorth was required to forward 1099 
      tax forms and there was no way around it.</p>
    <p>I asked Mr. Paulsen how would I complete the BankNorth surrender form, 
      because it said &#8220;Irrevocable&#8221; on it! He responded, &#8220;Check 
      the box that says <em><strong>Irrevocable</strong></em>, because you are 
      NOT revoking the pre-need funeral arrangements with Nordgren&#8217;s in 
      any way. You are only changing the funding arrangements on a BankNorth form, 
      which has NO impact on Nordgren&#8217;s, No impact on the arrangements made 
      with the family, and it is being generated at the direction of the family. 
      I completed the documents, forwarded them to Mrs. Adams, they were signed, 
      forwarded to BankNorth, and the funds were directed to Columbian Life Insurance 
      Company and the policy was issued.</p>
    <p>Now wouldn&#8217;t you think Bresnahan, a former funeral director and owner 
      of a funeral home in Pittsfield, would know this procedure; as he stated 
      under oath on May 2, 2006 that when he owned and managed the aforementioned 
      funeral home, he converted numerous pre-need funeral accounts from trust 
      to insurance with Peter Klamkin (when Klamkin was with Forethought Life 
      Insurance Company) and again with Peter Klamkin (when he joined Columbian 
      Life Insurance Company)? Bresnahan&#8217;s supervisor&#8217;s apparently 
      knew little (or could care less). The Prosecution Attorney&#8217;s during 
      the Administrative process obviously were not familiar with this process. 
      And certainly, the Administrative Hearing Counsel had NO familiarity or 
      understanding of this process.</p>
    <p>So Bresnahan, with the overt support of Kazlauskas (biased and prejudiced 
      as he was), turned a &#8220;blind eye&#8221; (actually both of them) to 
      the truth and bought into Mrs. Mangsen&#8217;s baseless complaint attempting 
      to &#8220;force fit&#8221; wrongful facts, distorted facts, and false facts 
      into current regulations. <u>How Truly Sad!</u> </p>
    <p>What you have now read is but ONLY _ of the equation and the essence of 
      complaint EM-04-184. Is it possible the 2nd half is even more intriguing? 
      <u>I think so, but you be the judge!</u></p>
    <p>Mrs. Mangsen continues in her 3rd complaint to state that in her research 
      of the rules and regulations for funeral service, it is her belief that 
      the services provided by Westland Services Corporation (landscaping services 
      to include gravesites) are in direct violation of the rules and regulations 
      that state and I quote, </p>
    <p><strong><em>&#8220;No person engaged in embalming and funeral directing 
      or serving as an apprentice shall act or be employed as a caretaker or supervisor 
      in any cemetery&#8221;</em></strong></p>
    <p>Any objective person, and especially an educated attorney, would soon realize 
      in 10 minutes or less that the services provided by Westland Services are 
      in NO WAY in conflict with or in violation of the rules and regulation of 
      funeral service. To determine otherwise would be to reach far beyond reason 
      and rationality.</p>
    <p>Now from the <strong>&#8220;Sublime&#8221;</strong> to the <strong>&#8220;Ridiculous&#8221;!</strong></p>
    <p>Mrs. Mangsen and her husband, Kurt, have referred several families to Westland 
      over the years prior to Mrs. Mangsen filing this complaint with the State 
      Board. Two (2) of these families decided beautification of the gravesite 
      with flowers etc. would be great, and they subscribed to a Westland contract. 
      Westland provides, as part of its marketing program (we do virtually no 
      paid advertising), an incentive (donation) for any referral from any source 
      that results in a Westland contract. In the event the donation is not accepted, 
      it is donated to the charity of choice of the referrer.</p>
    <p>As I stated, the Mangsen&#8217;s referred two families to Westland that 
      resulted in contracts. Mrs. Mangsen was personally paid two (2) Five Hundred 
      Dollar ($500.00) checks for the referrals that resulted in Westland contracts. 
      Katherine Mangsen&#8217;s mother receives color photographs twice annually 
      of the work performed at her mother&#8217;s dear friend&#8217;s gravesite. 
      <strong>And yet, Katherine Mangsen filed a complaint with the Board against 
      me for supposedly owning a company that she has personally benefited from 
      ($1,000 that she personally deposited into her personal account), and now 
      asserts Westland is in conflict with the rules and regulations of Funeral 
      Service.</strong></p>
    <p>What&#8217;s equally tragic, Bresnahan and the Board hopped on both aspects 
      of this complaint (EM-04-184) like hungry children feasting on a birthday 
      cake &#8211; once again blinded by the real facts, blinded by the real truth, 
      and blinded by the prejudice and bias so firmly entrenched in their beings 
      by the statements and actions of the Board&#8217;s former chairman &#8211; 
      whom I suspect now resides in a place where none of us want to end up; and 
      yet a place, I suspect, Mr. Kazlauskas is reserving for many involved in 
      this process.</p>
    <p>I suggest to all concerned and to each of you taking the time to read these 
      updates, that <strong>&#8220;you can live a lie for just so long&#8221;</strong> 
      &#8211; and then you are exposed by the truth! It may not be in this life 
      time (although I wouldn&#8217;t bet against it), but you WILL be judged 
      for your statements and actions. And if you leave this web site and update 
      with nothing else, DO KNOW that there are always <strong><em>&#8220;consequences&#8221;</em></strong> 
      for any action taken, and I encourage you to always weigh all the potential 
      consequences &#8211; <u>&#8220;good or bad&#8221;</u> / <u>&#8220;positive 
      or negative&#8221;</u>- of your statements and actions before making any 
      statements or taking any action.</p>
    <p><strong><em>The Good Lord sees all!!! Don&#8217;t be foolish to believe 
      to the contrary!!</em></strong></p>
    <p><strong>Next Update &#8211; <u><em>Special Report</em></u> - April 19, 
      2007</strong></p>
    <p><strong>Reader&#8217;s Unsolicited Comments concerning<br>
      <u>&#8220;The Funeral Monitor&#8221;</u></strong></p>
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