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  <div id="main"> 
    <h3 class="title"><a name="#top"></a>The Chronology of &#8220;Institutional 
      Corruption&#8221; &#8211; Unfortunately, a reality in Massachusetts!<br>
    </h3>
    <h4 class="titlesmall">UPDATE: February 4, 2007</h4>
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    <p><strong>&#8220;Justice at what price?&#8221;</strong> Justice will become 
      a reality soon.<em> Justice </em>will prevail, but at a very high price. 
      Oh, not to me, for I shall get every penny I have expended in the past 39+ 
      months (3 years and 3+months) not to mention the documented hours of my 
      personal time defending myself against fabricated allegations, accusations, 
      and actions of persons referenced in previous updates that rank amongst 
      the most despicable people ever created. To think that many of them practice 
      in funeral service today and are representative of an industry wherein families 
      entrust their loved ones to them at the time of the passing of a loved one 
      is truly scary, to say the least.</p>
    <p>In the last Update (January 22, 2007), I addressed the despicable, documented, 
      and proven statements and actions of Kevin Mercadante and his deliberate 
      participation in the conspiracy and corruption that will shadow him every 
      day of the rest of his life &#8211; or until he becomes clean by coming 
      clean. How long he can continue to look in the mirror without seeing for 
      himself what others have seen for some time is anyone&#8217;s guess.</p>
    <p>As stated above, the subject of this Update is &#8211; <strong><em>&#8220;The 
      Chronology of &#8220;Institutional Corruption&#8221;</em></strong>, unfortunately 
      - a <em><strong>Reality in Massachusetts!</strong></em>&#8221; You can&#8217;t 
      &#8220;rape the willing&#8221;, but you can exert influence on those who 
      choose to be corrupted by championing that which they know to be &#8220;fiction&#8221; 
      &#8211; yet these same people can be so corrupted to be convinced the fiction 
      is factual. Allow me to explain.</p>
    <p> After serving 32 years in public service at the federal level and during 
      which time I was trained, certified, and acted as a mediator between employees 
      and their complaints made against management, I became a <strong>&#8220;real&#8221; 
      </strong>believer in the process of government and the so-called <strong>&#8220;system&#8221;</strong>. 
      With that as the &#8220;back drop&#8221; for my beliefs, when I was confronted 
      by allegations, accusations and non-truths, I did not run and hide. I did 
      not panic! I did not over-react! I knew when given the opportunity to respond, 
      I had the &#8220;real&#8221; facts and the &#8220;real&#8221; truth &#8211; 
      and that was sufficient to end the process and have the burden fall squarely 
      upon those fabricating so-called facts from fiction.</p>
    <p>What I did not see coming and at the same time did not know was that while 
      all this was going on; behind the scenes I was being viciously attacked 
      by the person who was appointed as the Chairperson of the State Governance 
      Board, John J. Kazlauskas, who had served on the State Governance Board 
      for several years, and who now was attacking me personally, my character 
      and integrity, and the dignity I had earned having served the public trust 
      for 32 years and families that had lost loved ones for more than 23 years. 
      The actions of Mr. Kazlauskas were but the 1st instance of a system and 
      process of government being corrupted not by the system itself, but by those 
      who would choose to attempt to protect their own at the expense of truth 
      and justice. As you will see, people became corrupted by their own actions 
      as they championed allegations and accusations without verifying their veracity.</p>
    <p>In the room on December 9, 2003 at the time of Mr. Kazlauskas&#8217;s vicious 
      attack on me (I not being in the room at the time), in addition to Mr. Kazlauskas 
      were Kathy Cartmell-Siricco (secretary of the State Governance Board), Board 
      Members &#8211; Edward Mazur, Ralph Barile, &amp; Judith McCarthy; State 
      attorneys, James Anliot and Christopher Carroll; Helen Peveri and Kim Scully, 
      Executive Director and Assistant Executive Director respectfully; along 
      with Mr. Byron Blanchard, a consumer advocate. Yet, I am told in person 
      and in correspondence from the Administrative Hearings Counsel assigned 
      in this matter, Anne Colleton, as well as by prosecutors, James Read and 
      Leslie Alexander that although unfortunate be the comments made by Mr. Kazlauskas, 
      his statements and actions in no way influenced, biased, or prejudiced the 
      process or the parties to the process. (I <strong>suggest</strong> to Ms. 
      Colleton and Attorneys Read and Alexander, you need only take the time to 
      listen to the full audio taped minutes of the December 9, 2003 Meeting of 
      the State Governance Board as well as read the maligned, misguided, and 
      distorted complaints filed by Mrs. Mangsen, my responses thereto, as well 
      as the testimony of the witnesses for my defense and any &#8220;objective 
      party&#8221; can clearly see that the State functionaries failed the system 
      and the process, the State attorneys failed the system and the process, 
      and the State Board, to include new members who have evolved to the State 
      Governance Board since December 9, 2003, have all failed the system and 
      the process by allowing themselves to become co-conspirators in a<strong> 
      &#8220;Witch Hunt&#8221;</strong> that has caused the taxpayers of Massachusetts 
      an estimated<strong> $1.7M</strong>).</p>
    <p>Before I lay out the chronology of corruption, which validates the conspiracy, 
      validates the incompetence, and validates the attempted cover-up; I must 
      take a moment and re-live a game we played as children many years ago. The 
      game is called &#8211; <strong><em>&#8220;Pig Pile&#8221;</em></strong>! 
      The game was played that once the person (called the pig) we were chasing 
      was caught and ultimately tackled, all those chasing this one person would 
      pile on &#8211; thereby piling onto the &#8220;pig&#8221; &#8211; so to 
      speak. Hence, the name - Pig Pile! This example is reflective of exactly 
      what happened with the State Governance Board Members, the State Attorneys, 
      the State Government functionaries, and certain funeral directors that saw 
      an opportunity to gain personally, professionally, and financially by piling 
      on &#8211; only to now find themselves naked and fully exposed with no place 
      to hide. One need only review the audio proceedings on December 9, 2003 
      to hear the state investigator addressing me as a <strong><em>&#8220;scavenger&#8221; 
      </em></strong>&#8211; yet moments later stating &#8220;I have never laid 
      eyes on the man&#8221; in reference to me. This, ladies and gentlemen and 
      readers of this web site, is called &#8220;Pig-Piling&#8221;- yet Attorneys 
      Read and Alexander had the audacity to state in their Post Hearing Briefing 
      that no one in the process was biased, prejudiced, or adversely influenced 
      by Mr. Kazlauskas&#8217;s remarks and statements on December 9, 2003.<em><strong> 
      (Wake up now Attorneys Read &amp; Alexander &#8211; the dream is over)!</strong></em></p>
    <p>Now to the Chronology of events and the <strong>&#8220;Abuse of Process&#8221;</strong>!</p>
    <p>The date is November 19, 2003. The place is Nordgren Memorial Chapel in 
      Worcester. The State government functionary, John Bresnahan, performs an 
      inspection of &#8220;supposed pre-need funeral arrangements&#8221;. Under 
      oath, Mr. Bresnahan states he has not met Mr. or Mrs. Mangsen or Mr. Ronald 
      Johnson prior to this time (November 19, 2003). Mr. Bresnahan determines 
      documents were missing from two (2) of the files he reviewed and indicated 
      he was going to request that Nordgren officials appear before the State 
      Board to explain the discrepancies surrounding the missing documents. Mr. 
      Bresnahan, under oath, stated it was his belief Nordgren officials would 
      discuss the concerns with me before the scheduled December 9, 2003 meeting 
      of the State Governance Board. </p>
    <p>Not only was I not given an opportunity to be apprised of the issues, but 
      the Mangsen&#8217;s, who were attempting to find a rationale reason to terminate 
      my employment, used the investigation to immediately terminate my employment 
      and therefore lock me out of the process of reviewing the files in question. 
      Any responsible government functionary would have immediately seen a &#8220;red 
      flag&#8221; pop up in front of his/her eyes, but not Mr. Bresnahan.</p>
    <p>As I stated previously, Mr. Bresnahan, a trained investigator for the Division 
      of Professional Licensure, indicated he had not known nor had he met the 
      Mangsen&#8217;s (Kurt and Katherine) or Ronald Johnson prior to his inspection 
      on November 19, 2003. Mr. Bresnahan did not review any additional files 
      other than the five or six (depending whose testimony you wish to believe) 
      between November 19, 2003 and the date of the State board Meeting on December 
      9, 2003 and he DID NOT visit Nordgren Memorial Chapel a second time prior 
      to the December 9, 2003 meeting of the State Governance Board. Yet during 
      the meeting of the State Governance Board, the professionally trained investigator 
      for the Division of Professional Licensure addresses Mrs. Mangsen as &#8220;Katherine&#8221; 
      on numerous instances and indicates in a humorous manner, we have a special 
      line (telephone line) set up for Katherine. Additionally, Mr. Bresnahan 
      referring to Mr. Johnson (Vice President and member of Nordgren Memorial 
      Chapel&#8217;s Board of Directors) stated &#8220;Ron, tell the Board what 
      you told me&#8221;! </p>
    <p>Soon thereafter, correspondence went back and forth to and from Mr. Bresnahan 
      and Mrs. Mangsen addressed by Mrs. Mangsen and the secretary at Nordgren&#8217;s, 
      Gail Wiles &#8211; &#8220;Dear John&#8221; and signed Katherine (or in other 
      instances, Gail). Not only did Mr. Bresnahan compromise himself and his 
      professional responsibility to the Division of Professional Licensure, but 
      he violated ethical standards of conduct in the performance of his duties 
      and responsibilities by &#8220;hopping into bed with the Mangsen&#8217;s 
      and Mr. Johnson&#8221; and in essence eliminating any possibility of being 
      able to conduct a fair and impartial investigation.</p>
    <p>Mr. Kazlauskas, the State Governance Board Chairperson on December 9, 2003, 
      read a letter from a pre-need funeral arrangement file (specifically the 
      pre-arranged funeral file for Mrs. Eliza Haffty) that had not been viewed 
      or reviewed up to this time by Mr. Bresnahan. Mr. Kazlauskas disseminated 
      the letter to Board Members including Mr. Bresnahan as he read the letter 
      out loud. The question that immediately would come to anyone&#8217;s mind 
      were they inquisitive in any way is &#8220;How did Mr. Kazlauskas come by 
      this letter from a pre-need funeral arrangement if not from Mr. Bresnahan&#8221;? 
      &#8220;Could he have received it from Mrs. Mangsen outside the administrative 
      process&#8221;? &#8220;Could he have received it from his good friend, Ronald 
      Johnson&#8221;? No one publicly has the answer or is willing to come forward 
      with an explanation, for to do so would validate the conspiracy which was 
      soon to be exposed.</p>
    <p>It&#8217;s a matter of record that Mr. Kazlauskas verbally assaulted me 
      on December 9, 2003 after reading from this letter. The documentation is 
      readily available in transcript as well via audio tape (both in my possession). 
    </p>
    <p>Moving on Mrs. Mangsen, with the encouragement and support of the State 
      Governance Board and the State functionary, Mr. Bresnahan, filed three (3) 
      complaints against me with the State Governance Board. Once recorded and 
      triaged (I&#8217;m told), the complaints were forwarded to me for my response 
      with a suspense of ten (10) days from the date of the letter to respond. 
      Although I requested a 21 day extension for one of the complaints in order 
      to respond since I did not have access to files and correspondence to respond 
      timely and accurately, I was able to meet each suspense date with accurate 
      and extremely well documented facts and truly detailed responses.</p>
    <p>(As an aside, and you probably won&#8217;t believe it &#8211; <strong>on 
      the other hand, I&#8217;m <em>sure</em> you will believe it</strong> &#8211; 
      after sending the first 2 complaints to my residence, Mr. Bresnahan sent 
      Mrs. Mangsen&#8217;s 3rd complaint to me at Caswell-King Funeral Home for 
      a response&#8211; a funeral home I had not been associated with for more 
      than 9 years. Mr. Caswell was kind enough to forward the complaint to me 
      at my residence). </p>
    <p>On June 29, 2004, Ms. Kathy Cartmell-Siricco, on behalf of the State Governance 
      Board issued to me an Order to Show Cause, having given NO (ZERO) credence 
      to the detailed and comprehensive responses I had provided to the complaints 
      filed by Mrs. Mangsen. What we had here was an Order to Show Cause issued 
      as a result of a legal intern attempting to <strong><em>&#8220;force-fit&#8221; 
      </em></strong>fabricated allegations and accusations into current rules 
      and regulations &#8211; some of which were not in effect at the time of 
      the alleged violations. (I have the legal intern&#8217;s assessment, but 
      was denied the opportunity to enter it into my defense). Are you surprised? 
      Don&#8217;t Be! Read on.</p>
    <p>The Order to Show Cause, signed by Ms. Cartmell-Siricco, made blatant generalized 
      statements of fact, but produced NO documented evidence to support the positions 
      taken in the Order to Show Cause. It was immediately apparent that any and 
      all &#8220;supposed&#8221; evidence was either non-existent or intentionally 
      withheld from me and my attorneys. At that time (June 29, 2004) I was unaware 
      of the vicious verbal attack made on my character by Mr. Kazlauskas. Not 
      only was the State Governance Board uncooperative in providing the information 
      (and evidence) requested, they did everything in their power to ignore requests 
      from me and counsel for the necessary information requested. (I shall soon 
      present specific examples).</p>
    <p>Ms. Anne Colleton, a 20 year attorney in the Commonwealth of Massachusetts, 
      was assigned as the Administrative Hearing Counsel for the State Governance 
      Board to conduct the Administrative Hearing. I was informed Ms. Colleton 
      was acting in the role of a judge in this process and would rule on requests 
      and procedures as appropriate. At the conclusion of the Administrative Hearings, 
      Ms. Colleton would make a recommendation to the State Governance Board; 
      after which the State Governance Board could either accept her recommendations 
      or reject them at will.</p>
    <p>As stated earlier, missing from the Order to Show Cause was any and all 
      detailed documentation and evidence to support the findings as made in the 
      Order to Show Cause. I, and my attorneys, requested the names of funeral 
      directors that had made specific allegations, the date and time the allegations 
      were made, copies of their statements, and who was present at the time. 
      Not only were the attorneys for the prosecution reluctant to release the 
      names of the funeral directors stating that &#8220;the funeral directors 
      were fearful of retaliation if their names were released&#8221;, the <em><strong>real 
      reason</strong></em> was that the government functionary and investigator, 
      John Brenham, never took or recorded a statement from either Mr. Mercadante 
      or Mr. Pickering. Not only did Mr. Bresnahan not take statements from Mr. 
      Mercadante or Mr. Pickering, he attempted to &#8220;force-fit&#8221; what 
      he thought they said as fact into his investigative report.</p>
    <p>Finally after months seeking answers, we were informed by the prosecution 
      that no statements from any funeral directors were taken by Mr. Bresnahan, 
      and that if we wanted we could interview the funeral directors ourselves. 
      We appealed this statement (declaration) to the Administrative Hearings 
      Counsel (Ms Colleton), to which we received the same response. &#8220;If 
      you want statements, interview the witnesses yourself!&#8221;</p>
    <p>We immediately prepared a motion and petitioned for an independent Administrative 
      Hearings Counsel, for it was clearly apparent we could not get a fair and 
      impartial hearing with Ms. Colleton as the Hearings Counsel. Ms. Colleton 
      denied the motion and indicated she would remain as Hearings Counsel and 
      that she could and would be fair and impartial in the proceedings before 
      her. </p>
    <p>The State Governance Board forwarded correspondence to me unsigned indicating 
      that since I was no longer an owner of a funeral home, I had to surrender 
      my funeral directors license I had held for 37+ years, and complete another 
      application for licensure. I immediately responded that I was in fact a 
      minority owner of Nordgren Memorial Chapel, and that the assumption in content 
      in the correspondence was incorrect.</p>
    <p>Soon thereafter, I received correspondence from Ms. Patrice Buchanan indicating 
      that I needed to surrender my license and apply for another license and 
      complete the attached application. I was advised by my attorney not to surrender 
      my license until I had made application for the correct license, since I 
      no longer owned 10 % interest in a funeral home. I completed the application, 
      enclosed my personal check, and forwarded the application to the State Governance 
      Board. A week later I contacted Ms. Buchanan and she verified the application 
      and check had been received and the application was in process. Then and 
      only then did my attorney return my Funeral Director&#8217;s License to 
      the State Governance Board, as requested; copy furnishing the then prosecutor, 
      Ms. Pasqua Scibelli, (my attorneys advising me not to expect a quick turnaround 
      from the State Governance Board).</p>
    <p>After slightly more than a year having passed (August 2004-October 2005), 
      my attorneys suggested that I write to the State Governance Board inquiring 
      as to the status of my license, since it was coming up on almost two (2) 
      years since I had unjustly been denied my economic livelihood to practice 
      as a funeral director. The letter was forwarded to the appropriate sources 
      only to come back with the statement &#8211; &#8220;We never received your 
      application!&#8221;</p>
    <p>The Prosecution, with the blessing of Ms. Colleton, Administrative Hearings 
      Counsel, denied my request to call Ms. Patrice Buchanan as a &#8220;hostile&#8221; 
      defense witness, with the rationale, &#8220;Ms. Buchanan&#8217;s name was 
      not on the original list of defense witnesses, and it didn&#8217;t matter 
      anyway since she was no longer employed by the State Governance Board&#8221;. 
      How preposterous!!!</p>
    <p>The Order to Show Cause, as stated earlier, was issued to me on June 29, 
      2004. We were denied access to information at every juncture to delay my 
      rights to a timely hearing and at the same time to give the Prosecution 
      time to develop their case, which was imploding by the moment. In addition, 
      Mr. Kazlauskas became gravely ill, and if the Hearings could be delayed 
      long enough, Mr. Kazlauskas would surely pass away and not be able to be 
      questioned in this matter. As planned, Mr. Kazlauskas did die without having 
      to answer for his blasphemous statements as Chairperson before the State 
      Governance Board.</p>
    <p>The Prosecution had at a minimum 17 months to prepare their case against 
      me (July 2004 &#8211; December 2005), and my defense had less than 30 days 
      to prepare; since we did not know which witnesses were to be called, what 
      evidence was to be presented, and answers to the whole host of questions 
      we had with the process. (Did I mention, the 30 days we did have included 
      Christmas 2005 and New Years 2006?)</p>
    <p>We were informed the Administrative Hearing was finally to commence on 
      January 18, 2006 in Boston and to subpoena the witnesses for my defense. 
      We prepared a Motion to delay the Administrative Hearing till March to spare 
      the elderly witnesses scheduled to appear in my defense the hardship of 
      coming to Boston in the heart of the winter; many in poor health and with 
      limited mobility under the best of circumstances. As we had come to expect 
      &#8211; <strong>Motion denied by Ms. Colleton</strong>!</p>
    <p>In the next Update, scheduled for <strong>February 19, 2007</strong>, I 
      shall present &#8211; </p>
    <p> <em><strong>Part 2. The Chronology of &#8220;Institutional Corruption&#8221; 
      &#8211; Unfortunately, a reality in Massachusetts!</strong></em> </p>
    <p>at which time I shall present the facts and circumstances commencing with 
      the Administrative Hearing on January 18, 2006 and the &#8220;Institutional 
      Corruption&#8221; that has permeated the Administrative process throughout. 
      At that point you will clearly see why this web site was created in March 
      2005 and to this very day has presented ONLY the truth, the facts, and testimony 
      and statements of all parties well documented and a part of the official 
      record. </p>
    <p>In closing, I thank you for your emails and expressions of support. They 
      are much appreciated. I ask only that you DO NOT send or forward to me information 
      concerning parties referenced herein; as I do not wish to know, be influenced, 
      or be judgmental concerning individuals and/or circumstances that have no 
      direct relevance to me or the issues before us.</p>
    <p>Philip G. Haddad, Jr</p>
    <p><a href="#top">Return To The Top of The Page &#187;</a></p></div>
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