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    <h3 class="title">Update - April 4, 2005</h3>
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    <p class="titlesmall">THE FOLLOWING CORRESPONDENCE WAS FORWARDED TO THE DIRECTOR, 
      OFFICE OF CONSUMER AFFAIRS &amp; BUSINESS REGULATIONS (MS. BETH LINDSTROM) 
      ON FEBRUARY 10, 2005 WITH INFORMATIONAL COPIES PROVIDED TO GOVERNOR ROMNEY, 
      LT. GOVERNOR HEALEY, &amp; ATTORNEY GENERAL REILLY.</p>
    <p>(To date, only a short courtesy reply has been received from Gov. Romney. 
      No response as of this date has been received from Ms. Lindstrom).</p>
    <div class="insert">
      <p>February 10, 2005 &#8220;CONFIDENTIAL&#8221; by FEDEX</p>
      <p>Ms. Beth Lindstrom, Director<br>
        Office of Consumer Affairs &amp; Business Regulation<br>
        10 Park Plaza, Suite 5170<br>
        Boston, MA 02114</p>
      <p>Dear Ms. Lindstrom:</p>
      <p>I write to you seeking fairness and justice &#8211; as I have been told 
        &#8220;you can count on this from Beth Lindstrom&#8221; from several sources 
        at the State House. I also write to you as, I believe, you have some degree 
        of oversight with the Board of Registration and Division of Professional 
        Licensure. To date, I have not received either fairness or justice from 
        the Board of Registration in Funeral Service or the Division of Professional 
        Licensure.</p>
      <p>The Facts:</p>
      <ul>
        <li>My name is Philip G. Haddad, Jr. I have been licensed as a funeral 
          director in the Commonwealth of Massachusetts since 1967. License Number 
          5300.<br>
        </li>
        <li>There has never been a complaint filed against me by a family I have 
          served nor a complaint ever filed against me by a family with whom I 
          have arranged their pre-need funeral services. (Quite frankly, believe 
          it or not, I have NEVER received a complaint verbally or otherwise from 
          any family, any clergy member, or anyone party to a funeral service 
          I have been associated with at any time.) As you can see, I take great 
          pride in this accomplishment!<br>
        </li>
        <li>I have never filed a complaint with the Board of Registration in Funeral 
          Service from the time I became licensed in 1967 to the present.<br>
        </li>
        <li>The ONLY complaints filed against me since 1967 and with the Board 
          of Registration in Funeral Service are by those within the funeral/deathcare 
          industry; funeral directors jealous of my following/clientele and how 
          I do business. I have appeared before the Board of Registration in Funeral 
          Service on many occasions in the past 24 years to answer questions/complaints 
          filed anonymously and later by signature by local funeral directors 
          in Central Massachusetts. Each time satisfactory responses were provided 
          and complaints went away.<br>
        </li>
        <li>Most recently and on November 19, 2003, Mr. John Bresnahan visited 
          Nordgren Memorial Chapel in Worcester where I had been practicing as 
          a funeral director for almost 10 years. (I was away from the office 
          at the time of his unannounced visit). He was given a completed funeral 
          file (funeral was prepaid and burial had taken place) for a family that 
          recently lost their mother. Mr. Bresnahan found the Cost of Goods and 
          Services form for the deceased, Mrs. Bahaviolos, missing.<br>
        </li>
        <li>I was contacted by phone by Mr. Ronald Johnson, another director at 
          the funeral home at which time Mr. Bresnahan asked if I was aware of 
          the whereabouts of the Cost of Goods and Services form for Mrs. Bahaviolos? 
          My response was, &#8220;the file was complete when I gave it to Ms. 
          Wiles, the bookkeeper/receptionist as I do with all completed files, 
          and I know the family has a refund coming and it should all be there 
          in the file.&#8221; I also indicated to Mr. Bresnahan that I might have 
          a working copy in my file in the car, and I would look and get back 
          to him. Mr. Bresnahan asked that I fax it to him at his office if I 
          found a copy. I then had an associate go to my car and bring the cardboard 
          box I call &#8220;my file&#8221; to me so that I could determine whether 
          or not I had a copy.<br>
        </li>
        <li>I did find a wrinkled copy and called Nordgren&#8217;s immediately. 
          Mrs. Wiles was unable to tell me if Mr. Bresnahan was still there, and 
          she refused to look to see if he was still at Nordgren&#8217;s. I indicated 
          to Mrs. Wiles that I was faxing the working copy of the Goods and Services 
          Form for Mrs. Bahaviolos to her and could she please give it to Mr. 
          Bresnahan; and if he had left to please contact me and I would fax it 
          to his office.<br>
        </li>
        <li>Six (6) hours later (still November 19, 2003), I was served with a 
          Letter of Termination of Employment from Kurt Mangsen, President/CEO 
          Nordgren Memorial Chapel by a local constable. Please note: At that 
          time I was a 10% owner of non-voting stock, which allowed the funeral 
          home to advertise my name; and a 3% owner of the Class A voting stock, 
          which means I actually owned 3% of Nordgren Memorial Chapel.<br>
        </li>
        <li>Shortly thereafter, I was asked to appear before the Board of Registration 
          in Funeral Service &#8211; the date to appear being December 9, 2003. 
          I altered travel plans and two presentations I was to make in New York 
          City in order to accommodate the request of the Board.<br>
        </li>
        <li>On December 9, 2003 I received, what I would consider, a less than 
          professional reception from the Board; the environment being what I 
          would consider &#8220;hostile&#8221; at best. Quite frankly, I was surprised 
          and shocked, as the reception I have always received from the Board 
          prior to this time was professional and courteous at a minimum. Before 
          leaving the meeting, something told me to ask if the meeting was taped, 
          to which I was informed it was. I asked the Board if I could have a 
          copy of the tape, and I was informed &#8220;Yes, I could&#8221;; at 
          which time Mr. Byron Blanchard gave me his business card. The very next 
          day I emailed Mr. Blanchard requesting a copy of the tape of the December 
          9, 2003 meeting, indicating I would be pleased to pay for the tape as 
          appropriate.<br>
        </li>
        <li>Thirteen (13) months later and after three additional correspondences 
          from Bowditch &amp; Dewey LLP, attorneys representing me, the tape was 
          released to Atty Daniel Flynn; and only after selected contents of the 
          tape were reproduced in a national trade association publication.<br>
        </li>
        <li>Ms. Lindstrom, I have spent 15 months unable to practice in my chosen 
          profession. During this time I and others have conducted an investigation 
          of the facts leading up to actions on behalf of Nordgren Memorial Chapel, 
          other funeral directors in Central Massachusetts, and the Board of Registration 
          in Funeral Service. The aforementioned tape of December 9, 2003 meeting 
          of the Board of Registration in Funeral Service tells volumes as to 
          why I was treated as &#8220;shabbily&#8221; as I was.<br>
        </li>
        <li>I have been contacted by two (2) national industry association publications 
          that are very familiar with me personally and the national as well as 
          local charitable endeavors I am actively involved with indicating that 
          I MUST take a public stance in defense of the allegations and accusations 
          made against me. Quite frankly, I have great admiration for the profession 
          of funeral service, and I do not wish to harm anyone; but I MUST set 
          the record straight, and I cannot wait longer. I also have been contacted 
          by the national media, and have declined to respond to accusations that 
          have been printed up to this point. I did agree to be interviewed and 
          to present information that has been obtained from our investigation 
          and depositions that have been taken in very recent times within 60 
          days if the issues were not resolved by this time (the date being - 
          March 31, 2005). I will honor my word, as always.<br>
        </li>
        <li>At the Show Cause Hearing we shall present or cross examine 18 witnesses, 
          16 of which are from the immediate Worcester area. I have requested 
          that the Show Cause Hearing be held in Worcester. Many of those who 
          will testify to the facts or be cross examined are either elderly (several 
          barely ambulatory) or professional, and to force them to come to Boston, 
          find parking, and be hassled by the Boston traffic would be a major 
          imposition. I have requested of the Division of Professional Licensure 
          that the Show Cause Hearing be held in Worcester &#8211; a request that 
          has been denied to this point. (You have to see the denial)!!!<br>
        </li>
        <li>I ask reconsideration of this request that the Show Cause Hearing 
          be held in Worcester; and I am prepared to secure conference room space 
          in the Worcester Federal Building/ Federal Courthouse, 595 Main Street, 
          Worcester, Massachusetts for the hearing. (I was the building manager 
          of the Worcester Federal Building from 1980-1984, and will obtain approval 
          for its use for the Show Cause Hearing from the Federal Courts and the 
          General Services Administration, as appropriate).</li>
      </ul>
      <p>Ms. Lindstrom, I learned as a youth &#8220;to believe none of what you 
        hear, and only a fraction of what you see&#8221; until you have the full 
        benefit of The Facts! I wouldn&#8217;t allow myself to jump to conclusions 
        by the actions of Nordgren Memorial Chapel, and subsequent actions by 
        the Board of Registration in Funeral Service. I wanted to give everyone 
        the benefit of doubt until the jury was in. Well, the jury is in, the 
        character assassins identified, and the facts screaming to be heard.</p>
      <p>If at the time you receive this correspondence, we have not been provided 
        with the name of the funeral director, the name and address of the funeral 
        home, the date and time, and a copy of the affidavit attesting that I 
        attempted to enter into a financial arrangement for the purpose of referring 
        pre-need customers to the funeral home in return for a portion of the 
        revenue from the pre-need accounts, please direct the Division of Professional 
        Licensure to do so immediately. Number 12 of the Order to Show Cause makes 
        this statement, and as the party to whom these allegations are made, I 
        have the right and privilege to have this information made available to 
        me. (Point in fact: my attorneys have requested this information in writing 
        on several occasions and verbally on numerous other occasions &#8211; 
        to no avail).</p>
      <p> At this point I am not calling for an investigation of the Board of 
        Registration in Funeral Service or the Division of Professional Licensure, 
        although I am tempted to do so. The allegations and accusations (inaccurate 
        and blatantly distorted) have taken on a &#8220;life of their own&#8221; 
        as a result of the national attention they have received as a result of 
        information provided by person(s) directly involved in the complaints 
        and process taken to date. More at the appropriate time.</p>
      <p> Ms. Lindstrom, there has been a colossal miscarriage of justice since 
        November 19, 2003. The Board of Registration in Funeral Service and now 
        the Division of Professional Licensure have been used and their authority 
        abused as they have unfortunately become embroiled in a &#8220;witch hunt&#8221; 
        of huge proportions; a witch hunt I cautioned them about from the outset. 
        For everyone&#8217;s sake, I hope the damage is not totally irreversible.</p>
      <p> I am prepared to discuss in general terms the content of our investigation 
        with either yourself or an independent investigative authority as you 
        may deem appropriate. I also request, at an absolute minimum, that assuming 
        a Show Cause Hearing goes forward, that it be scheduled within thirty 
        (30) days of receipt of this correspondence and that the Show Cause Hearing 
        be held in Worcester or the immediate surrounding area.</p>
      <p> Please advise.</p>
      <p> I may be contacted at the address below and/or at the phone numbers 
        listed. I am providing a copy of this correspondence to the appropriate 
        Commonwealth of Massachusetts government personnel listed below for information 
        purposes only, as I would not wish for any of them to be called upon and 
        unaware of the basic issues being considered.</p>
      <p>I appreciate you taking the time to read this correspondence, and for 
        whatever action you may deem appropriate.</p>
      <p>Respectfully,</p>
      <p>Signed</p>
      <p>Philip G. Haddad, Jr.<br>
        9 Kenwood Avenue<br>
        Worcester, MA 01605-1321</p>
      <p>(508) 852-0094 (residence)<br>
        (508) 836-2600 (days)<br>
        (508) 868-0167 (cell)</p>
      <p>c.c. via U.S. Mail</p>
      <p>Mitt Romney, Governor, State House, Room 360, Boston, MA 0213<br>
        Kerry Healey, Lieutenant Governor, State House, Boston, MA 02133<br>
        Thomas Reilly, Attorney General, One Ashburton Place, Boston, MA 02108</p>
      <p>Michael Angelini, Esq., <br>
        Bowditch &amp; Dewey, LLP, 311 Main St., Worcester, MA 01615 <br>
        <br>
        Daniel Flynn, Esq., <br>
        Bowditch &amp; Dewey, LLP, 311 Main St., Worcester, MA 01615-0156</p>
    </div>
    <p><strong>On Sunday, March 6, 2005 I posted an announcement on the obituary 
      page of the Worcester Telegram (copy below). The announcement was to have 
      run again on Wednesday, March 9, 2005, but the Worcester Telegram refused 
      to run the announcement unless I changed the copy to take a more positive 
      approach to the content of the announcement. Obviously I refused and the 
      announcement has not been published again.</strong></p>
    <div class="insert">
	  <p><strong>JUSTICE AT WHAT PRICE?</strong></p>
      <p>The Funeral Profession is an honorable profession.</p>
      <p>Unfortunately a few within the profession are not!</p>
      <p>&#8220;JUSTICE&#8221; oftentimes comes at a very high price.</p>
      <p>Go to www.justiceatwhatprice.com now to learn more!</p>
      <p>&#8220;Extremely important information with weekly updates will commence 
        <strong>March 28, 2005</strong></p>
      <p>Remember <strong>www.justiceatwhatprice.com</strong>. Don&#8217;t miss 
        it!!!</p>
    </div>
    <p>I hesitated to provide further updates until I received a decision by the 
      Worcester Superior Court to compel Nordgren Memorial Chapel, in the person(s) 
      of Kurt and Katherine Mangsen, to produce documents which are compelling 
      in the conspiracy which has taken on a life of its own at this stage. The 
      decision in the affirmative was received by my attorneys on March 28, 2005.</p>
    <p>Additionally, I have been advised that the Commonwealth of Massachusetts, 
      Division of Professional Licensure will finally adhere to my request for 
      the name(s) of the funeral director(s), the name(s) of the funeral home(s), 
      the date and time the statement(s) were made and a copy of the statement(s) 
      that allege and I quote: &#8220;You attempted to enter into a financial 
      arrangement for the purpose of referring pre-need customers to the funeral 
      home in return for a portion of the revenue from the pre-need accounts.&#8221;</p>
    <p><strong>* Please note:</strong> we have requested this information from 
      the Commonwealth of Massachusetts Board of Registration in Funeral Service 
      and the Division of Professional Licensure for nine (9) months without success. 
      We were recently informed the funeral director(s) were reluctant to allow 
      the release of their name(s) and statement(s) because of their concern for 
      the possibility of retaliation by me and that their statement(s) might hurt 
      their business were they made public.</p>
    <p>I shall publish the name(s) and statement(s) on this web site and in news 
      print upon &#8220;official&#8221; receipt of the information.</p>
    <p><strong>APRIL 11, 2005 UPDATE WILL INCLUDE:</strong></p>
    <p><strong>Correspondence to Attorney General Thomas Reilly requesting an 
      &#8220;independent investigation into allegations, accusations, actions 
      taken, and actions not taken by the Board of Funeral Service, Commonwealth 
      of Massachusetts to include abuse of its powers and authority, becoming 
      a pawn for one or more local funeral directors in their vicious attempt 
      at character assassination of one in their own profession&#8221; AND much 
      more.</strong></p>
    <p><strong>Stay Tuned!</strong></p>
    <p> <a href="#top">Return To The Top of The Page &#187; </a></p>
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