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<title>Mobif (Malaysia) Remote Closed Circuit TV via Internet FAQ's</title>
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<div style="text-align: center;"><font size="+1"><span
style="font-weight: bold;"><font size="+2">MoBif Remote Look-In via
Internet
</font><br>
FAQ's from The High Tech Store</span></font><br>
</div>
<br>
<hr style="width: 100%; height: 2px;"><font face="Arial"> <a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q1"><font
color="#0099cc" size="2">1.<span style=""> </span>What is MoBif
Internet Surveillance System?<br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q2"><font
color="#0099cc" size="2">2.<span style=""> </span>How does MoBif
Internet Surveillance System works?<br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q3"><font
color="#0099cc" size="2">3. What are the requirements of hardware and
software to run this system?<br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q4"><font
color="#0099cc" size="2">4. What is Host PC? <br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q5"><font
color="#0099cc" size="2">5. </font><span style=""><font
color="#0099cc" size="2">Should I turn on my Host PC, cameras and
external modem for 24 hours a day?</font></span><font color="#0099cc"
size="2"><br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q6"><font
color="#0099cc" size="2">6. Does my Host PC needs to connect to
Internet all the time?<br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q7"><font
color="#0099cc" size="2">7. What is Viewer PC?<br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q8"><font
color="#0099cc" size="2">8. What are the requirements of the Viewer PC?<br>
</font></a><a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q9"><font
color="#0099cc" size="2">9.<span style=""> </span>Do I need to have
cameras at my Viewer PC?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q10"><font
color="#0099cc" size="2">10.<span style=""> </span>How is the MoBif
Internet Surveillance System license being charged?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q11"><font
color="#0099cc" size="2">11. Do I need to pay MoBif Internet
Surveillance System license at Viewer PC(s)?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q12"><font
color="#0099cc" size="2">12. <span style="">Do I need to download any
client software at Viewer PC?</span><br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q13"><font
color="#0099cc" size="2">13.<span style=""> </span>Where could I
purchase MoBif Internet Surveillance System?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q14"><font
color="#0099cc" size="2">14. How much is the MoBif Internet
Surveillance System software?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q15"><font
color="#0099cc" size="2">15. Could I change my password?<br>
</font></a> <a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q16"><font
color="#0099cc" size="2">16.<span style=""> </span>How do I change my
password?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q17"><font
color="#0099cc" size="2">17.<span style=""> </span>Could another
persons view my Host PC camera(s)?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q18"><font
color="#0099cc" size="2">18.<span style=""> </span>Could we view the
Host PC camera(s) simultaneously?<br>
</font></a><a
href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#Q19"><font
color="#0099cc" size="2">19.<span style=""> </span>How many persons
could view the Host PC camera(s) simultaneously?<br>
</font></a></font> <font face="Arial"> </font>
<p><font face="Arial"><br>
<a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#top"><font
face="Arial" color="#0000ff" size="1">Back to Top </font></a> </font></p>
<font face="Arial"> </font>
<p><font face="Arial"> </font></p>
<font face="Arial"> </font>
<hr><font face="Arial"> </font>
<p><font face="Arial"> </font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><b><font face="Arial"
color="#0000ff" size="2">General Questions</font></b></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q1">1.<span style=""> </span></a><span style="">
</span>What is MoBif Internet Surveillance System?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">MoBif Internet Surveillance System is a
surveillance system where you are able to view your home / office /
factory live through the MoBif World Wide Web by just connecting to
internet at anytime and anywhere through normal telephone line at local
Internet charge.</font></font></p>
<font face="Arial"> <font face="Arial" size="2"><br>
</font> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q2">2.</a><span style="">
</span>How does MoBif Internet Surveillance System works?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial"
color="#000000" size="2">The system allows users to access to their
remote personal computer, fitted with surveillance cameras, through the
Internet.<br>
<o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -0.5in;"><font
face="Arial"><font face="Arial" color="blue" size="2"><a name="Q3">3.</a><span
style=""> </span>What
are the requirements of hardware and software to run this system?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><i><font
size="2">Minimum Requirements for </font><font face="Arial" size="2">Host
PC:</font></i><br>
<font face="Arial" size="2">- Dedicated PC(Stand alone PC) - without
running any others application & not applicable for
networking<br>
- Pentium IV and above<br>
- Microsoft Windows 2000 (with SP2 & above) / Microsoft Windows XP
Pro/XP Home (with SP1 & above)<br>
- External/Internal voice modem with driver<br>
- Individual motherboard (on-board display card is not recommended)<br>
- 128 MBytes RAM and above<br>
- Internet ready<br>
- Dedicated Telephone line (for MoBif PSTN auto wake-up feature)</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="text-indent: 0.5in;"><font face="Arial"><i><font
face="Arial" size="2">Basic Viewer PC requirement :</font></i> <font
face="Arial" size="2"><br>
The
requirements for the viewer PC are accessibility to the Internet and at
a speed that <br>
meets
your satisfaction on the frame rate. </font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="text-indent: 0.5in;" align="right"><font
face="Arial"><font face="Arial" color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q4">4.<span style=""> </span></a><span style="">
</span>What is Host PC? </font></font></p>
<font face="Arial"> </font>
<p class="MsoBodyTextIndent2"><span style=""><font face="Arial"><font
face="Arial" color="maroon" size="2">
</font><font face="Arial" size="2"> </font></font></span><font
face="Arial"><font face="Arial" size="2">Host PC is the computer
loaded with MoBif Software and connected to camera. <br>
</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -0.5in;"><font
face="Arial"><font face="Arial" color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -0.5in;"><font
face="Arial"><font face="Arial" color="blue" size="2"><a name="Q5">5.</a><span
style=""> </span></font><span
style=""><font face="Arial" color="blue" size="2"><span style="">Should
I turn on my Host PC, cameras and external modem for 24 hours a day?</span></font></span></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><span style=""><font face="Arial"><font
face="Arial" color="maroon" size="2">
</font><font face="Arial" size="2"> </font></font></span><font
face="Arial"><font face="Arial" size="2">Yes, in order to view your
Host PC from outside at anytime,anywhere.</font></font></p>
<font face="Arial"> <br>
<a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#top"><font
face="Arial" color="#0000ff" size="1">Back to Top </font></a> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q6">6.</a> <span style="">
</span>Does my Host PC needs to connect to Internet all the time?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">No, your Host PC will only connect to Internet
when you wish to view your desired located Host PC from other locations.</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" align="right"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q7">7. </a><span style="">
</span>What is Viewer PC?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">Viewer PC is for you to view your Host PC
through Internet.</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q8">8.</a> <span style="">
</span>What are the requirements of the Viewer PC?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">The requirements for the Viewer PC is
accessibility to Internet and at a speed that meets your satisfaction
on the frame rate. </font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q9">9.</a><span style="">
</span>Do I need to have cameras at my Viewer PC?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><span style=""><font face="Arial"><font
face="Arial" color="maroon" size="2">
</font></font></span><font face="Arial"><font face="Arial" size="2">No.</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" align="right"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q10">10.<span style=""> </span></a><span
style=""> </span>How is the MoBif
Internet Surveillance System license being charged?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">One Host PC and one dedicated normal telephone
line needs ONE MoBif Internet Surveillance System license.</font></font></p>
<font face="Arial"> <br>
<a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#top"><font
face="Arial" color="#0000ff" size="1">Back to Top </font></a> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><a name="Q11"><font color="blue"
size="2">11. </font></a><font color="blue" size="2"><span style="">
</span>Do I need to pay MoBif Internet Surveillance System license at
Viewer PC(s)?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="text-indent: 0.5in;"><font face="Arial"><font
face="Arial" size="2">No.</font></font></p>
<font face="Arial"> </font>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -0.5in;"><font
face="Arial"><font face="Arial" color="blue" size="2"> <br>
</font></font></p>
<div style="text-align: left;"><font face="Arial"><font face="Arial"
color="blue" size="2"><a name="Q12">12.</a> <span style="">
</span></font><span style=""><font face="Arial" color="blue" size="2"><span
style="">Do I need to download any client software at Viewer PC?</span></font></span></font></div>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">For 'Java Viewer' viewing, no client software
required at viewer PC.</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">For 'ActiveX Viewer' viewing, a small client
software need to install at Viewer PC.</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;" align="right"><font
face="Arial"> </font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q13">13.</a><span style="">
</span>Where could I purchase MoBif Internet Surveillance System?</font></font></p>
<font face="Arial"> </font>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style=""><font
face="Arial"><font size="2"><span style="font-weight: bold;">Directly
from our Washington, London, Johannesburg Offices or through one of 90
in-country reps. Please submit a<a
href="http://www.thehightechstore.com/liveform.html"> LIVE FORM</a>
with details</span></font></font></span><font face="Arial"><br>
</font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q14">14.</a> <span style="">
</span>How much is the MoBif Internet Surveillance System software?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style=""><font
face="Arial"><font size="2"><span style="font-weight: bold;">$595.00
1-camera (PC not included) <br>
</span></font></font></span><span style=""><font face="Arial"><font
size="2"><span style="font-weight: bold;">Fully tested, software
loaded, system configured & delivered (Worldwide) with 1.6ghz PC
(no monitor/keyboard) $1495.00<br>
</span></font></font></span>
<font face="Arial"> </font></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style=""><font
face="Arial"><font size="2"><span style="font-weight: bold;">$995.00
4-cameras (PC not included)<br>
Fully tested, software loaded, system configured & delivered
(Worldwide) with 1.6ghz PC (no monitor/keyboard) $1995.00<br>
</span></font></font></span><font face="Arial"><font face="Arial"
size="2"><a href="http://www.mobif.com.my/MobiSoft/aboutus/Dealers.htm"><font
color="blue"><b></b></font></a></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"> </font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q15">15.</a> <span style="">
</span>Could I change my password?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><span style=""><font face="Arial"><font
face="Arial" size="2">
</font></font></span><font face="Arial"><font face="Arial" size="2">Yes.</font></font></p>
<font face="Arial"> <br>
<a href="http://www.mobif.com.my/MobiSoft/Support/FAQ.htm#top"><font
face="Arial" color="#0000ff" size="1">Back to Top </font></a> </font>
<p class="MsoNormal" align="right"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q16">16.</a><span style="">
</span>How do I change my password?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"
style="margin-top: 1px; margin-bottom: 1px; word-spacing: 1px; line-height: 150%;"><span
style=""><font face="Arial"><font face="Arial" color="maroon" size="2">
</font><font face="Arial" size="2">Click <a
href="mailto:%[email protected]%20?%20subject%20=%20Mobif%20Support"
target="_blank"><i><b><font color="blue">here</font></b></i></a></font></font></span><font
face="Arial"><font face="Arial" size="2"> <span style="">to follow
the steps.</span></font> </font></p>
<p class="MsoNormal"
style="margin-top: 1px; margin-bottom: 1px; word-spacing: 1px; line-height: 150%;"><font
face="Arial"><font face="Arial" size="2"> <font
color="maroon"><span style="">
</span></font><font color="#000000"> <o:p> </o:p></font></font> </font></p>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q17">17.</a><span style="">
</span>Could another person view my Host PC camera(s)?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><span style=""><font face="Arial"><font
face="Arial" size="2">
</font></font></span><font face="Arial"><font face="Arial" size="2">Yes,
if you have provide them with your user ID and password.<i> (Please be
informed that<br>
your 2nd level passwords are stored at Host PC) </i></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q18">18.</a><span style="">
</span>Could we view the Host PC camera(s) simultaneously?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><span style=""><font face="Arial"><font
face="Arial" color="maroon" size="2">
</font></font></span><font face="Arial"><font face="Arial" size="2">Yes.</font></font></p>
<font face="Arial"> </font>
<p style="margin: 0in 0in 0pt;"><font face="Arial"><font face="Arial"
color="#000000" size="2"> <o:p> </o:p></font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal"><font face="Arial"><font face="Arial" color="blue"
size="2"><a name="Q19">19.</a> <span style="">
</span>How many persons could view the Host PC camera(s) simultaneously?</font></font></p>
<font face="Arial"> </font>
<p class="MsoNormal" style="margin-left: 0.5in;"><font face="Arial"><font
face="Arial" size="2">There are two types of viewing licenses: <br>
i) Maximum 5 concurrent viewer <br>
ii) Unlimited concurrent viewer <br>
<br>
For MoBif Lan, unlimited concurrent viewer is allowed.</font></font></p>
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