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<TITLE>Digital Voice Recorders by The High Tech Store</TITLE>
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<CENTER><A HREF="http://www.hightech-store.com"><IMG SRC="htslogo.gif" HEIGHT=83 WIDTH=125></A><B><FONT SIZE=+2>DARRS:
State-of-the-Art Digital Recording System</FONT></B></CENTER>
<P><B>DARRS is a customizable digital voice recording system that provides
the fastest, most accurate audio recording and retrieval available today.
It is a fully integrated system that can accomodate from 8 to 120 phone
lines and up to 300 channel hours of audio per gigabyte of hard drive.</B>
<P><B> </B>
<HR WIDTH="100%">
<BR><B><FONT SIZE=+1>Putting DARRS To Work For You</FONT></B>
<P><B>DARRS works superly for the outbound telemarketing industry or inbound
customer service call centers. It easily integrates with predictive dialers,
automatic call distributors, hybrids and most PBXs.</B>
<P><B><FONT SIZE=+1>DARRS Expandability Offers Operational Flexibility</FONT></B>
<P><B>The DARRS chassis holds 15 DART 8 (8 input/output lines) cards and
provides 120 (individual recording) channels. The DART server records all
the compressed audio files onto a hard drive.</B>
<P><B>The DART 1 desktop unit receives compressed audio files, decompresses
them, then performs the digital to analog conversion.</B>
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<H2>
<FONT COLOR="#770000">DARRS: Frequently Asked Questions</FONT></H2>
The key to DARRS is simplicity. Unlike stand-alone systems that require
a separte LAN or analog audio playback networks, DARRS can be accessed
directly from your MIS system. Only a few commands are required to control
all DARRS functions, signficantly increasing efficiency and productivity.
<H3>
<FONT COLOR="#222222">Frequently Asked Questions</FONT></H3>
<TABLE BORDER WIDTH="400" >
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<TD>Does each playback position require a workstation or a separate PC
for access? </TD>
<TD><B>NO</B> -- DARRS is accessed by your own host computer application.
No additional workstations are required.</TD>
</TR>
<TR>
<TD>Can I eliminate our labor intensive cassette tape library system?</TD>
<TD><B>YES</B> -- A single 2 GB QIC tape can store 600 hours of audio as
opposed to 60 minutes on standard cassette tape.</TD>
</TR>
<TR>
<TD>Will DARRS interface with my database? </TD>
<TD><B>YES</B> -- Since DARRS acts as a peripheral to your current system,
interfacing is simple and straightforward. </TD>
</TR>
<TR>
<TD>Are special terminals needed to access customer files? </TD>
<TD><B>NO</B> -- Digital audio files are easily accessible from any dumb
terminal or workstation on a LAN. Each file is converted to analog for
listening by the <A HREF="../unzipped/dart1.html">DART 1</A>. </TD>
</TR>
<TR>
<TD>Is separate analog audio speaker cable needed to serve each playback
position? </TD>
<TD><B>NO</B> -- DARRS sends compressed audio files over a local or wide
area network. </TD>
</TR>
<TR>
<TD>Will I have long-term, on-line access to specific archived audio recordings? </TD>
<TD><B>YES</B> -- DARRS assigns a discrete file name to each audio conversation.
Users simply call up the customer screen and the host computer system issues
a play command to the DARRS system. A file index system indicates the location
of off-line conversation. </TD>
</TR>
<TR>
<TD>Do I have to retain employees? </TD>
<TD><B>NO</B> -- DARRS interfaces with your own system so completely no
training is required. </TD>
</TR>
<TR>
<TD>Will DARRS work with my wide area network? </TD>
<TD><B>YES</B> -- You can record at one location, then immediately listen,
verify and archive the information at another. </TD>
</TR>
<TR>
<TD>Here's the bottomline... can DARRS increase productivity and efficiency? </TD>
<TD><B>YES</B> -- Our fully integrated design cuts personnel hours, speeds
response time and eliminates costly human error. </TD>
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</TABLE>
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