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<b style="color: blue">Human Resource Associates</b>
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<p class="section">HR - On The Job</p>
<p class="heading">The Latest Entry in the Generation Gap</p>
<p><b>Part II</b></p>
<p>In our last issue we talked about the newest member of the American workforce, those workers we now refer to as the Millennials. That new generation of coworkers that is changing how we work and in many cases what work we will be doing. In that article I described who they are and what is known about them. In this issue I will add to that description and talk about how to manage those workers.</p>
<p>They often find the older generation rigid, bureaucratic and formal. The older generation often finds them sloppy, undisciplined and at times insubordinate. They're the �Gen Yers� or Millennials and if you entered the workforce before 2000, you're the dinosaur. Managing them, in many ways, calls for new methods of management. HR consultant Suzan M. Heathfield offers the following ten tips for managing Millennials and helping them adapt and thrive in your workplace.</p>
<ol>
<li><b>Provide Structure:</b> This means jobs with regular hours, reports with monthly due dates, certain activities scheduled for each day, Meetings with agendas and minutes, goals that are clearly stated and regular assessment on progress.</li>
<li><b>Provide Leadership and Guidance:</b> Millennials truly want to look up to you, to learn from you. They see knowledge and skills as valuable life elements. They want to receive daily feedback from you. They want to be �in� on the whole picture and to know the scoop. They want, and feel that they deserve, your best investment of time in their success.</li>
<li><b>Encourage the Millennial's Self-Assuredness, Can-Do Attitude and Positive Personal Image:</b> They're ready to take on the world. Encourage them - don't squash or contain them.</li>
<li><b>Take Advantage of the Millennial's Comfort Level with Teams:</b> Encourage them to join. More than any previous generation, they're used to working in teams. They have been raised to work in groups and play in teams. You can also mentor, coach and train your Millennials as a team.</li>
<li><b>Listen to the Millennial Employee:</b> They're used to loving parents who have scheduled their lives around the activities and events of their children. These young adults have ideas and opinion and they don't take kindly to having their thoughts ignored.</li>
<li><b>Provide Challenge and Change:</b> Boring is bad for everyone, particularly these folks. They are seeking ever-changing tasks within their work. What's happening next is of high interest to them. Don't bore them, ignore them or trivialize their contribution.</li>
<li><b>Expect Multi-Tasking:</b> Millennilals are multi-taskers on a scale you've never seen before. They can talk on the phone while answering e-mail and multiple instant messages. It's a way of life for them.</li>
<li><b>Take Advantage of their Electronic Literacy:</b> The computer, cell phone and other media capabilities of Millennials are amazing. You have a salesman in China? Want to know how the trip's going? Old-timers will leave a message in his hotel room. Not these folks, they'll text him in his meeting for an immediate response. (Maybe this calls for some reverse-mentoring-can the youngest workers orient the oldest workers to this zip-speed world?)</li>
<li><b>Capitalize on the Millennial's Propensity for Networking:</b> Not just being comfortable with teams and group activities, your Millennial employees like to network electronically around the world.</li>
<li><b>Provide Work-Life Balance:</b> It's a concept new to this era and they've been raised and educated in that philosophy. Although they are used to cramming their lives with multiple activities, and to work hard, they are not into the 60-hour workweeks defined by the Baby Boomers. Balance in their work activities and their personal life is important to them and can make the difference in where they choose to work and how long they'll stay there.</li>
</ol>
<hr />
<p align="center"><b><i>Have an employment question?</i></b></p>
<p align="center">Send it to <a href="mailto:[email protected]?subject=From HR On The Job">[email protected]</a>.</p>
<p align="center">Please include Company Name and Association in your e-mail. Company identification will be kept confidential.</p>
<hr />
<p class="heading">Hitchhiking on the Information Highway</p>
<p><b>Dateline:</b> August 2009</p>
<p><i>(Note: Although we attempt to provide the HRU update on the first of each month, we are normally delayed awaiting the release of several monthly government statistical reports. We will hereafter update the information as each report becomes available without waiting for all of them to be released.)</i></p>
<p class="section">Dumb Statements in Job Interviews</p>
<p>Some job interviews are like watching a train wreck and sometimes the damages are just as bad. Here are a few comments made in job interviews as reported by HR professionals:</p>
<p>Why did you leave your last job?</p>
<ul>
<li>�I have a problem with authority.�</li>
<li>�I stole some equipment and I had to pay for its replacement.�</li>
<li>�I got fired because they were forcing me to attend anger management classes.�</li>
</ul>
<p>Tell me about one of your weaknesses.</p>
<ul>
<li>�I have a problem with authority.�</li>
<li>�I stole some equipment and I had to pay for its replacement.�</li>
</ul>
<p>What is the most unsafe or dangerous condition you have seen or been a part of? (Construction company)</p>
<ul>
<li>�Having unprotected sex.�</li>
</ul>
<p>Have you ever been convicted of a felony?</p>
<ul>
<li>�Will know in two weeks.�</li>
<li>�Well it wasn't really kidnapping. The @#$%& owed me $18,000.�</li>
</ul>
<p>Tell me about your skills. (Worker's Compensation office)</p>
<ul>
<li>�I'm sorry, I didn't read my resume before the interview.�</li>
<li>�Well I've been on worker's comp on five separate occasions. I know how to play the system.�</li>
</ul>
<p>Random Comments:</p>
<ul>
<li>�May I have a cup of coffee? Still a little hung over.�</li>
<li>�If I get an offer, how long before I have to take the drug test?�</li>
<li>(Phone interview) �Can we meet next month? I am currently incarcerated.�</p>
</ul>
<p>One candidate made her statement quite clear before the interview even started. She parked her shiny BMW right in front for all to see her license plate - H8 2 WRK.</p>
<p>Written comments on applications:</p>
<p>Salary Desired: "Of course"<br />
Emergency Contact: "Call 911"</p>
<p class="quote">�Your best hope for success<br />
is that your associates aren't as good at judging you<br />
as you are at judging them�<br />
- Frank Tyger</p>
<p class="section">More Regulations Coming From Washington</p>
<p>The current administration's pro-labor (or anti-employer) rules keep-a-comin'. Here are a few coming up over the horizon now:</p>
<p><b>Dept. of Transportation (DOT):</b> As many of us know the hiring requirements for DOT drivers of larger commercial vehicles require drug and alcohol testing. On August 7 DOT announced a new twist to the procedure. As of August 31, 2009 all urine sampling must be by �direct observation�. Someone must actually �watch the urine go from the observers body into the collection container�. To comply, employees must �raise their shirts above the waist and lower their clothing to expose their genitals and allow the observer to verify the absence of any devices that would permit the employee to cheat the test�. Talk about hazard pay!</p>
<p><b>Dept of Labor (DOL):</b> The current law requires all companies with federal contracts to inform their employees that they are not required to join a union in order to be employed. Under a new executive order that notice must now be removed and be replaced by a new notice that informs employee of their right to join a union and of the benefits and authority employees have in doing so. That notice must also include a list of the restrictions against the company during such activities. Although DOL has responded to this executive order by submitting the proposed regulations, an implementation date has not yet been set.</p>
<p><b>Dept of Homeland Security (DHS):</b> Beginning September 8, 2009, all federal contractors and subcontractors will be required to use the controversial E-Verify system to ensure that all employees are legally authorized to work in the U.S. No longer will companies be sent the �No-Match� letters informing them of incorrect Social Security numbers. Once implemented, the new law will require that companies re-verify all current employees as well as new applicants. Many fear that the new system is not capable of verifying all applicants in a timely manner.</p>
<p class="quote">�Politics is the art of looking for trouble,<br />
finding it everywhere,<br />diagnosing it incorrectly,<br />
and applying the wrong remedies�<br />
- Groucho Marx</p>
<p class="section">Part-Time Workers Who Make More than Full-Time Workers</p>
<p>The Bureau of Labor Statistics (BLS) recently reported the following 12 occupations that make more as part-time jobs than full-time jobs:</p>
<p align="center"><b>Median Hourly Earnings</b></p>
<table align="center">
<tr><td></td><td><u>Full-Time Workers</u></td><td><u>Part-Time Workers</u></td></tr>
<tr><td>Computer Systems Analysts</td><td><b>$37.64</b></td><td><b>$60.00</b></td></tr>
<tr><td>Clergy</td><td><b>$16.23</b></td><td><b>$22.87</b></td></tr>
<tr><td>Engineering and Architecture Teachers, postsecondary</td><td><b>$57.42</b></td><td><b>$73.56</b></td></tr>
<tr><td>Therapists</td><td><b>$29.59</b></td><td><b>$34.32</b></td></tr>
<tr><td>Physical Therapists</td><td><b>$33.82</b></td><td><b>$37.32</b></td></tr>
<tr><td>Speech-Language Pathologists</td><td><b>$33.20</b></td><td><b>$63.52</b></td></tr>
<tr><td>Medical and Clinical Laboratory Technologists</td><td><b>$23.24</b></td><td><b>$26.69</b></td></tr>
<tr><td>Dental Hygienists</td><td><b>$30.60</b></td><td><b>$36.01</b></td></tr>
<tr><td>Licensed Practical and Licensed Vocational Nurses</td><td><b>$18.50</b></td><td><b>$19.36</b></td></tr>
<tr><td>Legal Secretaries</td><td><b>$20.57</b></td><td><b>$23.37</b></td></tr>
<tr><td>Farm Workers and Laborers, Crop, Nursery and Greenhouses</td><td><b>$9.77</b></td><td><b>$14.51</b></td></tr>
<tr><td>Construction Laborers</td><td><b>$15.73</b></td><td><b>$19.69</b></td></tr>
</table>
<p class="quote">�Queer thing, but we always think every other man�s job is easier than our own,<br />
and the better he does it, the easier it looks�<br />
- Eden Phillipots</p>
<hr />
<p style="text-align: center"><sub>� William J. Cook</sub></p>
</div>
<div id="sidebar">
<span class="section">Labor Stats</span>
<hr />
<b>Federal Minimum Wage</b>
<hr />
<p align="center">
<b>$7.25</b>/hour<br />
</p>
<hr />
<b>Average Income</b>
<hr />
<p align="center">
<u>Hourly</u><br />
<span style="float: left"><i>July 2009</i></span>
<span style="float: right"><b>$18.56</b></span><br />
<span style="float: left"><i>July 2008</i></span>
<span style="float: right"><b>$18.10</b></span><br />
</p>
<p align="center">
<u>Weekly</u><br />
<span style="float: left"><i>July 2009</i></span>
<span style="float: right"><b>$614.34</b></span><br />
<span style="float: left"><i>July 2008</i></span>
<span style="float: right"><b>$608.16</b></span><br />
</p>
<hr />
<b>Federal Povery Level</b>
<hr />
<p>
<span style="float: left"><i>one person</i></span>
<span style="float: right"><b>$10,830</b></span><br />
<span style="float: left"><i>family of four</i></span>
<span style="float: right"><b>$22,050</b></span><br />
</p>
<hr />
<b>IRS Mileage Allowance</b>
<hr />
<p align="center">
As of <b>January 1, 2009</b><br />
<span style="float: left"><i>business</i></span>
<span style="float: right"><b>55</b> cents/mile</span><br />
<span style="float: left"><i>medical or moving</i></span>
<span style="float: right"><b>24</b></span><br />
<span style="float: left"><i>charitable</i></span>
<span style="float: right"><b>14</b></span><br />
</p>
<hr />
<b>Postage</b>
<hr />
<p align="center">
<span style="float: left"><i>1 oz</i></span>
<span style="float: right"><b>44</b> cents</span><br />
<span style="float: left"><i>postcard</i></span>
<span style="float: right"><b>28</b></span><br />
</p>
<hr />
<b>Population</b>
<hr />
<p align="center">
<span style="float: left"><i>world</i></span>
<span style="float: right"><b>6.8 billion</b></span><br />
<span style="float: left"><i>U.S.</i></span>
<span style="float: right"><b>307.2 million</b></span><br />
<i>one birth every </i><b>7</b><i> seconds;</i><br />
<i>one death every </i><b>13</b><i> seconds;</i><br />
<i>one new immigrant every </i><b>35</b><i> seconds;</i><br />
net gain: <i>one person every </i><b>11</b><i> seconds.</i>
</p>
<hr />
<b>U.S. Civilian Workforce</b>
<hr />
<p align="center">
<u>June 2009</u><br />
<span style="float: left"><i>Total</i></span>
<span style="float: right"><b>154,504,000</b></span><br />
<span style="float: left"><i>Employed</i></span>
<span style="float: right"><b>140,041,000</b></span><br />
<span style="float: left"><i>Unemployed</i></span>
<span style="float: right"><b>14,462,000</b></span><br />
<span style="float: left"><i>Want A Job</i></span>
<span style="float: right"><b>5,990,000</b></span><br />
<span style="float: left"><i>Unemployment Rate</i></span>
<span style="float: right"><b>9.4%</b></span><br />
<br />
<span style="float: left"><i>Absentee Rate</i></span>
<span style="float: right"><b>3.1%</b></span><br />
<span style="float:left"><i>- Female</i></span>
<span style="float: right"><b>4.2%</b></span><br />
<span style="float: left"><i>- Male</i></span>
<span style="float: right"><b>2.3%</b></span><br />
</p>
<p align="center">
<u>June 2008</u><br />
<span style="float: left"><i>Total</i></span>
<span style="float: right"><b>154,506,000</b></span><br />
<span style="float: left"><i>Employed</i></span>
<span style="float: right"><b>145,596,000</b></span><br />
<span style="float: left"><i>Unemployed</i></span>
<span style="float: right"><b>8,910,000</b></span><br />
<span style="float: left"><i>Want A Job</i></span>
<span style="float: right"><b>5,033,000</b></span><br />
<span style="float: left"><i>Unemployment Rate</i></span>
<span style="float: right"><b>5.8%</b></span><br />
</p>
<br /><hr />
<b>U.S. Workforce Productivity</b><br />
<sub><i>(The amount of goods produced, divided by the number of work hours it took to produce it)</i></sub>
<hr />
<p align="center">
<span style="float: left"><i>1992</i></span>
<span style="float: right"><b>3.7%</b></span><br />
<span style="float: left"><i>1993</i></span>
<span style="float: right"><b>0.5%</b></span><br />
<span style="float: left"><i>1994</i></span>
<span style="float: right"><b>1.3%</b></span><br />
<span style="float: left"><i>1995</i></span>
<span style="float: right"><b>0.9%</b></span><br />
<span style="float: left"><i>1996</i></span>
<span style="float: right"><b>2.5%</b></span><br />
<span style="float: left"><i>1997</i></span>
<span style="float: right"><b>2.0%</b></span><br />
<span style="float: left"><i>1998</i></span>
<span style="float: right"><b>2.6%</b></span><br />
<span style="float: left"><i>1999</i></span>
<span style="float: right"><b>2.4%</b></span><br />
<span style="float: left"><i>2000</i></span>
<span style="float: right"><b>2.9%</b></span><br />
<span style="float: left"><i>2001</i></span>
<span style="float: right"><b>1.1%</b></span><br />
<span style="float: left"><i>2002</i></span>
<span style="float: right"><b>4.7%</b></span><br />
<span style="float: left"><i>2003</i></span>
<span style="float: right"><b>4.5%</b></span><br />
<span style="float: left"><i>2004</i></span>
<span style="float: right"><b>4.0%</b></span><br />
<span style="float: left"><i>2005</i></span>
<span style="float: right"><b>2.6%</b></span><br />
<span style="float: left"><i>2006</i></span>
<span style="float: right"><b>3.0%</b></span><br />
<span style="float: left"><i>2007</i></span>
<span style="float: right"><b>1.9%</b></span><br />
<span style="float: left"><i>2008</i></span>
<span style="float: right"><b>2.8%</b></span><br />
<span style="float: left"><i>2009 1st quarter</i></span>
<span style="float: right"><b>+1.6%</b></span><br />
<span style="float: left"><i>2009 2nd quarter</i></span>
<span style="float: right"><b>+6.4%</b></span><br />
</p>
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