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<title>HR - On the Job</title>
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<p align="center"> <img border="0" src="../graphics/hronthejob.jpg" width="504" height="54"></p>
<div align="center">
<h2><font face="Verdana, Arial, Helvetica, sans-serif" size="6">GOT ANY �WALKING
DEAD� EMPLOYEES?</font> </h2>
</div>
<p class="MsoNormal" align="center" style="text-align:center">
<span style="font-size: 16.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size: 14.0pt"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Most
companies can find an employee or two that seem to be out to lunch all day.
Sometimes referred to as the �Walking Dead� these complacent workers come into
work every day, but contribute very little. They are never motivated to
go that extra mile. They don�t plan to leave the company even though the
company probably wouldn�t mind if they did. </font></span></p>
<p class="MsoBodyText2"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Some
HR Professionals also refer to this condition as �Presenteeism�, meaning that
even though at work, such employees are as much absent are they are present.</font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Jessica
Marquez with Workforce Management Inc. published a report on a recently completed
project by ISR that studied 10 countries to determine the extent of this condition.
Their study showed that 22% of all employees globally fall into this �Walking
Dead� category. The Project Director, Soni, Basi, who used the term �Complacent
Employees� for the purposes of the study, found that the U.S. worker had the
lowest rate with only 14% of their employees being complacent. France
ranked #1 with the highest percentage. </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">This
may be because French workers have a different attitude toward work and how
employees feel about their jobs. For many years, France has had a national
35-hour workweek and still has almost the longest vacation time among the developed
nations; French workers focus more on their personal lives. They also
rank very low on national productivity. American workers with a 40 hour
workweek and one of the shortest vacation times, are at the top of the productivity
list, second only to Australia. </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">For
the purpose of the study, Basi listed three types of workers. The fully
engaged worker, the complacent worker and the disengaged, alienated worker.
The disengaged, alienated worker is usually going to leave and you will probably
not be able to save him. You need to be able to tell the difference between
the other two because almost all complacent workers can be saved. There
are some telltale signs according to Basi.</font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Fully
engaged workers tend to think about and focus their activities on the bigger
picture and what the company�s core values are. While complacent workers
are focused on the issues that directly affect their everyday lives. They
tend to see the world of work as it exists only in the visual sphere directly
around them. They are disconnected from the larger view, from the overall
purpose of all their activity. Bosi says that Supervisors need to orient
them to that bigger picture and to link them to their role in that picture.
</font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Complacent
workers do care. The surveys showed that meeting the customer�s needs
is important to them. However they seldom know what the customers feeling
are. They have no idea what the end result of their work actually is.
Bosi says to get feedback from the customers and share it with employees.
That�s crucial. This works for both positive and negative feedback because
it gets the complacent employee engaged in the process. </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Fully
engaged workers are already focused on the bigger picture, the end result they
seek. Complacent workers need to be linked to both.</font></p>
<hr>
<h2 style="margin-left:.75in" align="center">
<font face="Verdana" color="#008000">Have an employment question?</font></h2>
<h3 style="margin-left:.75in" align="center"><font face="Verdana">Send it to
<a href="mailto:[email protected]?subject=From HR On The Job">
[email protected]</a></font></h3>
<p style="margin-left:.75in" align="center"><b><font face="Verdana" size="2">
Please include Company Name and Association in your e-mail. Company
identification will be kept confidential.</font></b></p>
<hr>
<h2 align="left"><b><u><font
face="Verdana, Arial, Helvetica, sans-serif">Hitchhiking on the Information
Highway</font></u></b></h2>
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"><b><font
size="4" color="#FF0000">Dateline: May 2005</font></b></font></p>
<p class="MsoNormal"><i><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Note. Although we attempt to provide the HRU update on the first
of each month, we are normally delayed awaiting the release of several
monthly government statistical reports. We will hereafter update the information
as each report becomes available without waiting for all of them to be
released.</font></i></p>
<p> </p>
<table border="0" width="100%" height="67">
<tr valign="top">
<td width="100%" height="370">
<blockquote>
<blockquote>
<h3 class="MsoNormal"><b><font face="Times New Roman"><span style="font-weight: bold; font-size: 16pt"><font face="Verdana, Arial, Helvetica, sans-serif">More
Paid Time Off?</font></span></font></b></h3>
<p class="MsoNormal"><font face="Times New Roman" size="4"> <span style="font-size: 14pt"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">A
bill introduced by Sen. Ted Kennedy and Rep. Rosa DeLauro would require
all employers with 15 or more employees to provide a minimum of 7
days of paid sick leave per year. The bill, called the �Healthy
Families Act�, would allow employees to take time off with pay for
their own illness or the illness of a family member. Is this
leading to paid FMLA?</font></span></font></p>
<div align="center">
<center>
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="50%" id="AutoNumber7">
<tr valign="top">
<td width="100%">
<h4 class="MsoNormal"><span style="mso-ignore: vglayout"><b style="mso-bidi-font-weight: normal">
<font face="Times New Roman"> <font face="Verdana, Arial, Helvetica, sans-serif">�The
inherent vice of Capitalism is the unequal sharing of blessings;
the inherent vice of Socialism is the equal sharing of miseries�<o:p></o:p></font><o:p></o:p></font></b></span></h4>
<h4 class="MsoNormal"><span style="mso-ignore: vglayout"><b style="mso-bidi-font-weight: normal">
<font face="Times New Roman" size="4"> <span style="FONT-WEIGHT: bold; FONT-SIZE: 14pt; mso-bidi-font-weight: normal; mso-bidi-font-size: 12.0pt">
<span style="mso-tab-count: 5">
</span></span></font><font face="Verdana, Arial, Helvetica, sans-serif">Winston
Churchil</font></b></span></h4>
</td>
</tr>
</table>
</center>
</div>
<p class="MsoNormal"> </p>
<h3 class="MsoNormal"><b><font face="Times New Roman"><span style="font-weight: bold; font-size: 16pt"><font face="Verdana, Arial, Helvetica, sans-serif">Is
Your Family Healthier Than Mine?</font></span></font></b></h3>
<p class="MsoBodyText3"><font face="Times New Roman" size="4"> <span style="FONT-SIZE: 14pt"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">A
new study by the �<span class="SpellE">Millman</span> Medical Index�
states that the average family of four spends $12,214 on medical services
every year! The reason most people don�t know this is that they
are only paying the �out of pocket� expenses, which come to $2,305
annually. That�s an average annual increase of almost 10% every
year. </font></span></font><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
</font></p>
<p class="MsoBodyText3"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
These figures include physician charges, hospital costs and prescription
drugs. They further break down the costs into the following
categories:</font><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
</font></p>
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="50%" id="AutoNumber10">
<tr valign="top">
<td width="89%">
<ul>
<li><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">Hospital
(inpatient and outpatient)</font></li>
</ul>
</td>
<td width="11%"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">45%</font></td>
</tr>
<tr valign="top">
<td width="89%">
<ul>
<li><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">Physician</font></li>
</ul>
</td>
<td width="11%"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">37%</font></td>
</tr>
<tr valign="top">
<td width="89%">
<ul>
<li><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">Pharmacy </font></li>
</ul>
</td>
<td width="11%"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">15%</font></td>
</tr>
</table>
<p class="MsoNormal" style="MARGIN-LEFT: 0.05in"> <font face="Times New Roman" size="4"><span style="font-size: 14pt"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">The
study is available on line at: <a href="http://www.millman.com/" style="color: blue; text-decoration: underline; text-underline: single">
www.millman.com/</a></font></span></font></p>
<div align="center">
<center>
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="50%" id="AutoNumber8">
<tr valign="top">
<td width="100%">
<h4 class="MsoNormal"><span style="mso-ignore: vglayout"><b style="mso-bidi-font-weight: normal">
<font face="Times New Roman"> <font face="Verdana, Arial, Helvetica, sans-serif">�Problems
are only opportunities in work clothes�<o:p></o:p></font></font></b></span></h4>
<h4 class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif"><span style="mso-ignore: vglayout"><b style="mso-bidi-font-weight: normal">
<span style="mso-tab-count: 4">
</span>Henry J. Kaiser</b></span></font></h4>
</td>
</tr>
</table>
</center>
</div>
<p> </p>
<h3 class="MsoNormal"><b><font face="Times New Roman"><span style="font-weight: bold; font-size: 16pt"><font face="Verdana, Arial, Helvetica, sans-serif">If
A Company Can Control Your Private Life, Why Can�t The Government
Get A Piece Of The Action?</font></span></font></b></h3>
<p class="MsoNormal"><font face="Times New Roman" size="4"> <span style="font-size: 14pt"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">When
a Michigan company �Weyco Inc.� recently began firing employees who
smoked <i><span style="font-style: italic">off the job</span></i>,
the question was �So what�s next?� </font></span></font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
The state of Georgia answered that question by putting a new tax on
smokers. Beginning July 1, 2005, all state employees will be
required to fill out a questionnaire that asks the question �Have
you or any of your dependents used tobacco products in the previous
12 months?� Those who do will be charged $40 per month
(or $480 annually) which will be deducted from their paychecks.
The state expects to see $16 million in new revenue from this law.
So, what�s next? <span class="GramE">Alcohol consumption?</span>
Overweight?</font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Other related actions:</font></p>
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="66%" id="AutoNumber11" height="103">
<tr valign="top">
<td width="22%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Alabama</font></td>
<td width="28%" height="21"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">$20
per month for smokers</font></td>
<td width="50%" height="21"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">Oct
1</font></td>
</tr>
<tr valign="top">
<td width="22%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Montgomery County, PA</font></td>
<td width="28%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Smokers
ineligible for hire</font></td>
<td width="50%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Jan
06</font></td>
</tr>
<tr valign="top">
<td width="22%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Union Pacific Rail Road </font></td>
<td width="28%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Smokers ineligible for hire </font></td>
<td width="50%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Fall 05</font></td>
</tr>
<tr valign="top">
<td width="22%" height="21"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
South Dakota</font></td>
<td width="28%" height="21"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">$30
per month for smokers</font></td>
<td width="50%" height="21"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
<span class="GramE">Since</span> 1997</font></td>
</tr>
<tr valign="top">
<td width="22%" height="15"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Alaska Airline</font></td>
<td width="28%" height="15"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Urine test for tobacco <br>
Smokers ineligible for hire</font></td>
<td width="50%" height="15"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
Since 1996</font></td>
</tr>
</table>
<p class="MsoNormal"><font face="Times New Roman" size="4">
<span style="font-size: 14pt"> </span></font></p>
<div align="center">
<center>
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="50%" id="AutoNumber9" height="91">
<tr valign="top">
<td width="100%" height="91">
<h4 class="MsoNormal"><span style="mso-ignore: vglayout">
<b style="mso-bidi-font-weight: normal"> <font face="Times New Roman"><font face="Verdana, Arial, Helvetica, sans-serif">Happiness?</font></font></b><font face="Verdana, Arial, Helvetica, sans-serif"><b style="mso-bidi-font-weight: normal">
A good cigar, a good meal and a good woman. � or a bad woman.
It depends on how much happiness you can handle.<o:p></o:p></b></font></span></h4>
<h4 class="MsoNormal"><span style="mso-ignore: vglayout"><font face="Verdana, Arial, Helvetica, sans-serif"><b style="mso-bidi-font-weight: normal">
George
Burns</b></font></span></h4>
</td>
</tr>
</table>
</center>
</div>
<span style="Z-INDEX: 3; LEFT: -1px; WIDTH: 606px; POSITION: relative; TOP: 3px; HEIGHT: 105px; mso-ignore: vglayout">
</span>
<hr width="75%">
<p></p>
</blockquote>
</blockquote>
<span style="text-decoration: none"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
<table border="0" width="33%">
<tr>
<td width="64%" valign="top">
<div style="border-style: solid; border-width: 1; padding-left: 4; padding-right: 4; padding-top: 1; padding-bottom: 1">
<p align="left"><font size="-1"
face="Verdana, Arial, Helvetica, sans-serif"><b>Minimum Wage:</b></font></p>
</div>
</td>
<center>
<td width="100%" valign="top">
<h3><font
face="Verdana, Arial, Helvetica, sans-serif">$5.15/hr.</font></h3>
</td>
</center>
</tr>
</table>
<table border="0" width="99%">
<tr>
<td width="13%" valign="middle" style="border-left-style: solid; border-left-width: 1; border-right-style: solid; border-right-width: 1; border-top-style: solid; border-top-width: 1"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>Average
Income:</b></font></td>
<td width="67%" style="border-left-style: solid; border-left-width: 1">
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber4" height="76">
<tr>
<td width="100%" height="76">
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber5">
<tr>
<td width="50%" align="center"><b><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Hourly</font></b></td>
<td width="50%" align="center"><b><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">Weekly</font></b></td>
</tr>
</table>
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber6" height="50">
<tr>
<td width="25%" height="50">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>
May
2004</u><br>
$15.</font><font size="-1">62</font></td>
<td width="25%" height="50">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>
May
2005<br>
</u>$16.03</font></td>
<td width="25%" height="50">
<p align="center"> <span style="text-decoration: none"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>
May 2004</u><br>
</font></span> <font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
$527.96</font></td>
<td width="25%" height="50">
<p align="center"><u> <font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
May 2005</font></u><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u><br>
</u>$541.81</font></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
<td width="20%" bgcolor="#C0C0C0">
<table border="0" width="99%" height="96">
<tr>
<td width="100%" height="40" colspan="2">
<h3 align="center"><span style="text-decoration: none"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>Federal<br>
Poverty Level:</b></font></span></h3>
</td>
</tr>
<tr>
<td width="50%" height="48">
<p align="center"><b><u><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">One
(1) Person<br>
</font></u></b><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">$8,980</font>
</td>
<td width="50%" height="48">
<p align="center"><u><b><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Family
of Four</font></b></u><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><br>
$18,400</font>
</td>
</tr>
</table>
</td>
</tr>
</table>
<hr noshade color="#000000">
<hr noshade color="#000000">
<b>
<table border="0" width="100%">
<tr>
<td width="37%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>IRS Mileage Allowance :</b></font></p>
</td>
<center>
<td width="63%" style="border-left-style: solid; border-left-width: 1">
<div align="left"><font size="-1"><b>40.5</b> </font><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">cents per mile<br>
</font></div>
</td>
</center>
</tr>
</table>
<table border="0" width="100%" bgcolor="#C0C0C0">
<tr>
<td width="32%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Postage:</b></font></p>
</td>
<center>
<td width="68%" style="border-left-style: solid; border-left-width: 1"> </td>
</center>
</tr>
<tr>
<td width="32%" style="border-top-style: solid; border-top-width: 1"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">1 oz.</font></td>
<td width="68%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">.37</font></td>
</tr>
<tr>
<td width="32%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Each additional ounce</font></td>
<td width="68%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">.23</font></td>
</tr>
<tr>
<td width="32%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><i>Postcards</i></font></td>
<td width="68%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">.23</font></td>
</tr>
</table>
</b>
<hr noshade color="#000000">
<b>
<p>
<table border="0" width="38%" bgcolor="#FFFFFF" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0">
<tr> </tr>
</table>
<table border="0" width="98%">
<tr>
<td width="34%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b><u>Population:</u></b></font></p>
</td>
<center>
<td width="82%" style="border-left-style: solid; border-left-width: 1"> </td>
</center>
</tr>
<tr>
<td width="34%" style="border-top-style: solid; border-top-width: 1"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>World</b></font></td>
<td width="82%">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">6.3 Billion</font>
</td>
</tr>
<tr>
<td width="34%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>U.S.</b></font></td>
<td width="82%">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">292.3 Million</font>
</td>
</tr>
</table>
</b>
<hr noshade color="#000000">
<table border="1" width="99%" bgcolor="#C0C0C0">
<tr> <b>
<td width="48%" style="border-style: solid; border-width: 1">
<p align="left"><b> <font face="Verdana, Arial, Helvetica, sans-serif" size="-1">U.S.
Workforce</font></b></p>
</td>
</b>
<center>
<td width="12%" align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b><u><font size="-1">
May 2004</font></u></b></font></td>
<b>
<td width="12%" align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u><b>
May
2005 </b></u></font></td>
</b>
</center>
</tr>
<tr>
<td width="48%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">U.S. Civilian Workforce</font></td>
<td width="12%" align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">147,018,000</font></td>
<td width="12%" align="center"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">149,762,000</font></td>
</tr>
<tr>
<td width="48%"><font size="-1">Number Employed</font></td>
<td width="12%" align="center"> <font size="-1" face="Verdana, Arial, Helvetica, sans-serif">138,867,000</font></td>
<td width="12%" align="center"> <font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
141,475,000</font></td>
</tr>
<tr>
<td width="48%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Number Unemployed</font></td>
<td width="12%" align="center"> <font size="-1">7,792,000</font></td>
<td width="12%" align="center"> <font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
7,647,000</font></td>
</tr>
<tr>
<td width="48%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Unemployment Rate</font></td>
<td width="12%" align="center">
<p><font size="-1">5.3</font><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">%</font></p>
</td>
<td width="12%" align="center">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">5.1%</font></p>
</td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" width="98%" bgcolor="#FFFFFF" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0" height="96">
<tr>
<td width="25%" style="border-style: solid; border-width: 1" height="48">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Absentee Rates (annualized)</b></font></p>
</td>
<center>
<td width="10%" align="center" valign="top" style="border-left-style: solid; border-left-width: 1" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>1997</u></b></font></td>
<td width="10%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>1998</u></b></font></td>
<td width="11%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>1999</u></b></font></td>
<td width="11%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2000</u></b></font></td>
<td width="11%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2001</u></b></font></td>
<td width="11%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2002</u></b></font></td>
<td width="11%" align="center" valign="top" height="48">
<span style="text-decoration: none"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2003</u></b></font></span></td>
<td width="11%" align="center" valign="top" height="48">
<span style="text-decoration: none"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2004</u></b></font></span></td>
</center>
</tr>
<tr>
<td width="25%" style="border-top-style: solid; border-top-width: 1" height="48">
<font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Men equal
approximately 1/3 of all absenteeism<br>
Women approximately 2/3</font></td>
<td width="10%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.0%</font></td>
<td width="10%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.6%</font></td>
<td width="11%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.4%</font></td>
<td width="11%" align="center" valign="top" height="48"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.9%</font></td>
<td width="11%" align="center" valign="top" height="48">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.1%</font></p>
</td>
<td width="11%" align="center" valign="top" height="48">
<p><font size="-1">3.6</font><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">%</font></p>
</td>
<td width="11%" align="center" valign="top" height="48">
<span style="text-decoration: none"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
3.4%</font></span></td>
<td width="11%" align="center" valign="top" height="48">
<p>
<span style="text-decoration: none"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
3.2%</font></span></p>
</td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber3" bgcolor="#C0C0C0">
<tr>
<td width="100%">
<h4><b><font size="2" face="Verdana, Arial, Helvetica, sans-serif">PRODUCTIVITY
OF THE AMERICAN WORKFORCE</font></b><font size="2" face="Verdana, Arial, Helvetica, sans-serif"><br>
(The amount of goods produced, divided by the number of work hours
it took to produce it)</font></h4>
</td>
</tr>
</table>
<p>
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber2" bgcolor="#C0C0C0">
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1992</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">3.7%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1993</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">0.5%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1994</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1.3%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1995</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">0.9%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1996</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.5%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1997</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.0%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1998</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.6%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1999</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.4%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2000</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.9%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2001</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1.1%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2002</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">4.7%</font></p>
</td>
</tr>
<tr>
<td width="32%"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2003</b></font></td>
<td width="68%"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">4.5%</font></td>
</tr>
<tr>
<td width="32%"><font size="-1"><b>2004</b></font></td>
<td width="68%"><font size="-1">4.0%</font></td>
</tr>
<tr>
<td width="32%">
<span style="text-decoration: none">
<font size="-1" face="Verdana, Arial, Helvetica, sans-serif"><b>1st
Quarter 2005</b></font></span></td>
<td width="68%">
<span style="text-decoration: none">
<font size="-1" face="Verdana, Arial, Helvetica, sans-serif">+2.6%</font></span></td>
</tr>
</table>
</font></span>
<h3 align="center"> </h3>
</td>
</tr>
<tr>
<td width="100%" height="61"> </td>
</tr>
</table>
<p><font face="Verdana" size="2">� 2005 William J. Cook</font></p>
</body>
</html>