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<h2 align="center" style="text-align:center"><b><font face="Verdana, Arial, Helvetica, sans-serif">THE
BOSS HANDBOOK</font></b></h2>
<h3 align="center"><font face="Verdana, Arial, Helvetica, sans-serif">�How To
Handle Me�</font></h3>
<p class="MsoBodyTextIndent"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">When
most of us begin a new job, we are shown, or given, a copy of the Employee Handbook
telling us of our rights and responsibilities as employees. When we start work
in our new department, we often find an Operating Manual showing us the processes
and procedures about this department�s operations. And often we find additional
manuals and guidebooks telling us how to understand specific subjects or perform
certain projects. </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">All
of these documents and volumes are very valuable, they help us to understand
and to do our jobs better. But is there any significant area not covered
by �How to Manuals?�</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Question:
What questions normally plague us more than any other? What important job related
subject would you like to, or need to know more about? </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Answer:
How to satisfy or please the boss! Whatever the project, task or function
we are working on, at some point brings up this question; �Is this the way the
boss wants it? Will this please or disappoint the boss? Is he/she more
interested in quality, efficiency, cost or speed? Do I understand her/him?
What does she/he expect of me? What do they want? How should I handle
my boss?</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Doctor
Goodspeed may have the answer. He is the President and CEO of Southcoast Hospital
Group in Fall River Mass. When he decided to hire a Vice President of
Performance Improvement for his 3 hospital, 500 employee Health System, he wanted
to better assure the VP�s success. So he created the �Owners Manual�,
a document meant to show employees how to navigate the relationship with the
boss. </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">�Even
a $25 tape recorder comes with instructions,� said the Executive. �I thought
it would be nice if Managers came equipped with an Owners Manual that said,
�Here�s how to turn me on�, �Here�s how to turn me off�, �And warning!
Here�s what will get you in trouble�. �As trite as this may sound�,
he said, �I want to do a really good job.� And he wants everyone to do
the same. He has always sought frank and useful feedback on how he communicates.
Is he being understood? He wanted to know if he uses analogies that were not
clear.</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">He
wants the employees to know how he operates, what he expects, how he listen
and what he listens for. He wanted them to know if he wants to discuss
procedures and function in detail, or if he wants quick, prepared updates.</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">He
prepared and then circulated the �soul baring� handbook that described his earnest
request that he wants and expects employees to let him know about problems he
may be causing. At each staff meeting he reviewed these things and encouraged
bold, honest feedback. </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">He
found, for example, that he was often perceived as rambling on a subject, seeking
too much information and using too many analogies. He was asked to clarify
his points, assure that the employee understood the information and what he
expected as the end result. </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">In
his handbook, he let it be known that when he inquires about a project, he wants
to hear progress and only wants to hear about problems if they will hold up
results or if it�s something that requires him to intercede. When he �talks
around� a subject, that�s a sign that he is seeking more information, or that
he does not understand something. That means he is seeking information and clarification.
</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">After
continuing responses he updates the Handbook. New employees get a copy
of it. Employees use it to improve operations. With the success
of the handbook, the Directors, Managers and Supervisors are also preparing
their own �Boss Book�. </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">It
is not only a soul searching, enlightening experience that improves efficiency,
productivity and the end result, but also eliminates a lot of stress and tension
about �How do I handle my boss?�</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">(For
help in identifying your management style and its preferences see the Personnel
Notebook �People Dynamics�)</font></p>
<hr>
<hr>
<table border="0" width="80%" height="376">
<tr>
<td width="100%" height="370">
<h2 align="left"><b><u><font
face="Verdana, Arial, Helvetica, sans-serif">Hitchhiking on the Information
Highway</font></u></b></h2>
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"><b><font
size="4" color="#FF0000">Dateline: June 2003</font></b></font></p>
<p class="MsoNormal"><i><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Note. Although we attempt to provide the HRU update on the first
of each month, we are normally delayed awaiting the release of several
monthly government statistical reports. We will hereafter update the information
as each report becomes available without waiting for all of them to be
released.</font></i></p>
<h3 class="MsoNormal"><u><font face="Verdana, Arial, Helvetica, sans-serif">WHAT
IS AN APPLICANT?</font></u></h3>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Federal
civil rights authorities are in the process of creating a new definition
of what defines an employment applicant. Is a person calling a company
asking for a job automatically an applicant? When a company�s Manager
meets someone in a bar and tells him (her) that he will keep him in mind
for any openings, is that person an applicant? </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">These
actually are very important questions. Civil rights charges could
be filed against each of the above companies if they do not formally follow
through by retrieving the individuals information, evaluating their qualifications,
comparing them to other candidates, notifying the individual of his status
and documenting all of these procedures <i>every time</i> a job comes
up. </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">While
waiting for the final regulations, federal agencies are currently using
the following guidelines to define what an applicant is. </font></p>
<p class="MsoNormal"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">An
applicant is one who:</font></p>
<p class="MsoNormal" style="text-indent: -.25in; margin-left: .5in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1<span style="font:7.0pt "Times New Roman"">
</span>Is minimally qualified</font></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">And</font></p>
<p class="MsoNormal" style="text-indent: -.25in; margin-left: .5in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2<span style="font:7.0pt "Times New Roman"">
</span>Has already passed the initial screening (i.e. was not eliminated
initially as being �obviously not qualified�).</font></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">And</font></p>
<p class="MsoNormal" style="text-indent: -.25in; margin-left: .5in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">3<span style="font:7.0pt "Times New Roman"">
</span>Is in the final steps just before interviews.</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Employers
will have to document how (and why) each applicant did or did not pass
the initial screening.</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Frankly
that definition will probably not work in most situations. It is
hoped that if employers proactively deal with this situation, a more workable
definition may prevail. Employers should now define what they consider
top be an applicant for their company. </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">A
good definition might be. </font></p>
<p class="MsoNormal" style="text-indent: -.5in; margin-left: .75in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1<span style="font:7.0pt "Times New Roman"">
</span>Someone who contacts you for an employment position for which you
have an opening or that you decide will become open.</font></p>
<p class="MsoNormal" style="text-indent: -.5in; margin-left: .75in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2<span style="font:7.0pt "Times New Roman"">
</span>That individual provides you with enough information to allow you
to contact them.</font></p>
<p class="MsoNormal" style="text-indent: -.5in; margin-left: .75in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">3<span style="font:7.0pt "Times New Roman"">
</span>That individual provides you with enough information to allow you
to evaluate their qualifications for the position. </font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">So
if the individual applies for a job you do not have open, don�t consider
him an applicant unless you foresee a suitable position opening up in
a realistic period of time. If he does not provide you with some
way to contact him, do not consider him an applicant. And if there
is not enough information in his application or resume for you to evaluate
his suitability for the position then again do not consider him an applicant.
</font></p>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Remember,
every one you consider to be an applicant will have to be afforded the
same documented process and opportunity for as long as he is considered
to be an applicant.</font></p>
<h3 class="MsoNormal" style="text-indent:0in"><u><font face="Verdana, Arial, Helvetica, sans-serif">HAWAII
LAW NOW REQUIRES TIME OFF FOR VICTIMS.</font></u></h3>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">The
state of Hawaii has enacted a law that requires employers to grant leaves
of absence to an employee who experiences domestic or sexual violence.
Normally existing laws would cover illness and medical care needs, but
the Hawaii law requires time off to receive medical attention, attend
victim services programs, to obtain counseling and to relocate to a new
location. The new law will take affect on January 1, 2004.
Several states are preparing similar laws. </font></p>
<h3 class="MsoNormal" style="text-indent:0in"><u> <span style="text-transform:uppercase"><font face="Verdana, Arial, Helvetica, sans-serif">Indiana
law now requires breastfeeding rights. </font></span></u></h3>
<p class="MsoNormal" style="text-indent:0in"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Effective
July 1, 2003, The State of Indiana will require employers to allow women
to breastfeed babies in any location where the mother (As an employee,
customer, pedestrian, passenger etc.) has a right to be. This is
not exclusively for employers or only in the workplace, but includes all
locations in the state.</font></p>
<h3 class="MsoNormal" style="text-indent:0in"><u><font face="Verdana, Arial, Helvetica, sans-serif">QUOTATIONS
OF THE MONTH:</font></u></h3>
<p class="MsoBodyText">�Any sufficiently advanced technology is
indistinguishable from magic�.</p>
<p class="MsoNormal" style="text-indent:0in"> <span style="text-transform:uppercase">
<i>Arthur C. Clark</i></span></p>
<p class="MsoNormal" style="text-indent:0in">
<span style="text-transform:uppercase">�I</span>f we don�t take care of
the customer, someone else will<span style="text-transform:uppercase">�</span></p>
<p class="MsoNormal" style="text-indent:0in"><i> <span style="text-transform:uppercase">
Successories</span></i></p>
<p class="MsoBodyText">�<span style="text-transform: capitalize">P</span>eople
are eternally divided into two classes:<span style="text-transform: capitalize"><br>
1<span style="font:7.0pt "Times New Roman"">
</span>The Believer, the Builder, The Praiser<br>
2<span style="font:7.0pt "Times New Roman"">
</span>The Unbeliever, the Destroyer, The Critic"</span></p>
<p class="MsoNormal" style="margin-left:4.0in;text-indent:0in"><i> <span style="text-transform:uppercase">Jon
Ruskin</span></i></p>
<p class="MsoNormal" style="text-indent:0in">
<span style="text-transform:uppercase">�</span>Look at a day when you are
supremely satisfied at the end. It's not a day when you lounge around
doing nothing. It's a day when you've had everything to do, and
you've done it."</p>
<p class="MsoNormal" style="text-indent:0in"> <span style="text-transform:uppercase">
<i>Margaret Thatcher</i></span></p>
<p class="MsoBodyText">�The most damaging phrase in the languages is;
"It's always been done that way.�</p>
<p class="MsoNormal" style="text-indent:0in"><i> <span style="text-transform:uppercase">
Rear
Admiral Grace Hooper</span></i></p>
<span style="text-decoration: none"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">
<hr width="75%">
<table border="0" width="33%">
<tr>
<td width="64%" valign="top">
<div style="border-style: solid; border-width: 1; padding-left: 4; padding-right: 4; padding-top: 1; padding-bottom: 1">
<p align="left"><font size="-1"
face="Verdana, Arial, Helvetica, sans-serif"><b>Minimum Wage:</b></font></p>
</div>
</td>
<center>
<td width="100%" valign="top"><font size="-1"
face="Verdana, Arial, Helvetica, sans-serif">$5.15/hr.</font></td>
</center>
</tr>
</table>
<table border="0" width="99%">
<tr>
<td width="13%" valign="middle" style="border-left-style: solid; border-left-width: 1; border-right-style: solid; border-right-width: 1; border-top-style: solid; border-top-width: 1"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>Average
Hourly
Income:</b></font></td>
<td width="67%" style="border-left-style: solid; border-left-width: 1">
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber4" height="76">
<tr>
<td width="100%" height="76">
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber5">
<tr>
<td width="50%" align="center"><b><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Hourly</font></b></td>
<td width="50%" align="center"><b><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">Weekly</font></b></td>
</tr>
</table>
<table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber6" height="50">
<tr>
<td width="25%" height="50">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>May
2002</u><br>
$14.83</font>
</td>
<td width="25%" height="50">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>May
2003</u><br>
$15.30</font>
</td>
<td width="25%" height="50">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>May
2002</u><br>
$501.25</font>
</td>
<td width="25%" height="50">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u>May
2003</u><br>
$514.08</font>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
<td width="20%">
<table border="0" width="99%" height="78">
<tr>
<td width="100%" height="40">
<p align="center"><font size="-1"
face="Verdana, Arial, Helvetica, sans-serif"><b><u>Family of<br>
Four</u></b></font>
</td>
</tr>
<tr>
<td width="100%" height="30">
<p align="center"><font size="-1"
face="Verdana, Arial, Helvetica, sans-serif">$64,000 (annual)</font>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td width="13%" bgcolor="#C0C0C0" style="border-left-style: solid; border-left-width: 1; border-right-style: solid; border-right-width: 1; border-bottom-style: solid; border-bottom-width: 1"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>Federal<br>
Poverty
Level:</b></font></td>
<td width="67%" bgcolor="#C0C0C0" style="border-left-style: solid; border-left-width: 1"> </td>
<td width="20%" bgcolor="#C0C0C0">
<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">$17,650 (annual)</font>
</td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" width="99%">
<tr>
<td width="100%" style="border-style: solid; border-width: 1">
<h3><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b><u>Benefits <br>
</u></b><i>as a Percentage of Payroll</i></font></h3>
</td>
</tr>
</table>
<table border="0" width="100%" height="275" style="border-collapse: collapse" bordercolor="#111111" cellpadding="2">
<tr>
<td width="9%" height="45" valign="top" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1997</b></font></p>
</td>
<td width="10%" height="45" valign="top" align="center" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>24.8%</b></font></p>
</td>
<td width="49%" height="45" valign="top"> <b><i>
<font face="Verdana, Arial, Helvetica, sans-serif" size="-1">In 2002,
employee benefits represented 30% of the total compensation an
employee received.</font></i></b><p><b><i>
<font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Those
benefits ranked are:</font></i></b></td>
<td width="15%" height="45" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif"></font>
</td>
</tr>
<tr>
<td width="9%" height="46" valign="top" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font size="-1"><b><font face="Verdana, Arial, Helvetica, sans-serif">
1998</font></b></font></p>
</td>
<td width="10%" height="46" valign="top" align="center" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>23.4%</b></font></p>
</td>
<td width="49%" height="46" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
Health Care Benefits</font></td>
<td width="15%" height="46" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
11.4%</font></td>
</tr>
<tr>
<td width="9%" height="46" valign="top" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font size="-1"><b><font face="Verdana, Arial, Helvetica, sans-serif">
1999</font></b></font></p>
</td>
<td width="10%" height="46" valign="top" align="center" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>22.8%</b></font></p>
</td>
<td width="49%" height="46" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
Paid Time Off</font></td>
<td width="15%" height="46" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
10.3%</font></td>
</tr>
<tr>
<td width="9%" height="46" valign="top" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font size="-1"><b><font face="Verdana, Arial, Helvetica, sans-serif">
2000</font></b></font></p>
</td>
<td width="10%" height="46" valign="top" align="center" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>26.1%</b></font></p>
</td>
<td width="49%" height="46" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
Retirement Savings Plan</font></td>
<td width="15%" height="46" valign="top"><font size="-1" face="Verdana, Arial, Helvetica, sans-serif">
8.1%</font></td>
</tr>
<tr>
<td width="9%" height="46" valign="top" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font size="-1"><b><font face="Verdana, Arial, Helvetica, sans-serif">
2001</font></b></font></p>
</td>
<td width="10%" height="46" valign="top" align="center" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>27.1%</b></font></p>
</td>
<td width="49%" height="46" valign="top"> <font size="-1" face="Verdana, Arial, Helvetica, sans-serif"><b>Total
Benefits (As a percentage of total compensation)</b></font></td>
<td width="15%" height="46" valign="top"> <font size="-1" face="Verdana, Arial, Helvetica, sans-serif"><b>
30%</b></font></td>
</tr>
<tr>
<td width="9%" height="46" valign="top" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font size="-1"><b><font face="Verdana, Arial, Helvetica, sans-serif">
2002</font></b></font></p>
</td>
<td width="10%" height="46" valign="top" align="center" bordercolor="#000080" bgcolor="#C0C0C0">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>
30.0%</b></font></p>
</td>
<td width="49%" height="46" valign="top"> </td>
<td width="15%" height="46" valign="top"> </td>
</tr>
</table>
<hr noshade color="#000000">
<b>
<table border="0" width="100%">
<tr>
<td width="37%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>IRS Mileage Allowance :</b></font></p>
</td>
<center>
<td width="63%" style="border-left-style: solid; border-left-width: 1">
<div align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">36 cents per mile<br>
<i>Effective 01/01/03</i></font></div>
</td>
</center>
</tr>
</table>
<table border="0" width="100%" bgcolor="#C0C0C0">
<tr>
<td width="32%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Postage:</b></font></p>
</td>
<center>
<td width="68%" style="border-left-style: solid; border-left-width: 1"> </td>
</center>
</tr>
<tr>
<td width="32%" style="border-top-style: solid; border-top-width: 1"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">1 oz.</font></td>
<td width="68%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">.37</font></td>
</tr>
<tr>
<td width="32%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Each additional ounce</font></td>
<td width="68%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">.23</font></td>
</tr>
<tr>
<td width="32%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><i>Postcards</i></font></td>
<td width="68%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">.23</font></td>
</tr>
</table>
</b>
<hr noshade color="#000000">
<b>
<p>
<table border="0" width="98%" bgcolor="#FFFFFF" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0">
<tr>
<td width="100%" style="border-style: solid; border-width: 1"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Where Uncle Sam got his money in 2001:</b></font></td>
</tr>
</table>
<table border="0" width="98%" bgcolor="#FFFFFF" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0">
<tr>
<td width="61%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Individual income tax</font></td>
<td width="39%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">50%</font>
</td>
</tr>
<tr>
<td width="61%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Payroll taxes</font></td>
<td width="39%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">32%</font>
</td>
</tr>
<tr>
<td width="61%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Corporate taxes</font></td>
<td width="39%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">10%</font>
</td>
</tr>
<tr>
<td width="61%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Other</font></td>
<td width="39%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">8%</font>
</td>
</tr>
<tr>
<td width="61%"> </td>
<td width="39%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>100%</b></font>
</td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" width="38%" bgcolor="#C0C0C0" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0">
<tr>
<td width="100%" style="border-style: solid; border-width: 1"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Where your federal tax dollar went in 2001:</b></font></td>
</tr>
</table>
<table border="0" width="99%" bgcolor="#C0C0C0" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0">
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Social Security</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">23%</font>
</td>
</tr>
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Discretionary</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">19%</font>
</td>
</tr>
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Defense</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">16%</font>
</td>
</tr>
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Medicare (over 65 years of age)</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">13%</font>
</td>
</tr>
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Other</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">11%</font>
</td>
</tr>
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Interest on National Debt</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">11%</font>
</td>
</tr>
<tr>
<td width="67%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Medicaid</font></td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">7%</font>
</td>
</tr>
<tr>
<td width="67%"> </td>
<td width="33%">
<p align="right"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>100%</b></font>
</td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" width="98%">
<tr>
<td width="34%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b><u>Population:</u></b></font></p>
</td>
<center>
<td width="82%" style="border-left-style: solid; border-left-width: 1"> </td>
</center>
</tr>
<tr>
<td width="34%" style="border-top-style: solid; border-top-width: 1"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>World</b></font></td>
<td width="82%">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">6 billion</font>
</td>
</tr>
<tr>
<td width="34%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>U.S.</b></font></td>
<td width="82%">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">282 million</font>
</td>
</tr>
</table>
</b>
<hr noshade color="#000000">
<table border="1" width="99%" bgcolor="#C0C0C0">
<tr> <b>
<td width="48%" style="border-style: solid; border-width: 1">
<p align="left"><b> <font face="Verdana, Arial, Helvetica, sans-serif" size="-1">U.S.
Workforce</font></b></p>
</td>
</b>
<center>
<b>
<td width="12%" align="center"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u><b>May
2002</b></u></font></td>
<td width="12%" align="center"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><u><b>May
2003</b></u></font></td>
</b>
</center>
</tr>
<tr>
<td width="48%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">U.S. Civilian Workforce</font></td>
<td width="12%" align="center"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">144,527,000</font></td>
<td width="12%" align="center"><font size="-1">146,485,000</font></td>
</tr>
<tr>
<td width="48%"><font size="-1">Number Employed</font></td>
<td width="12%" align="center">
<font size="-1">136,559,000</font></td>
<td width="12%" align="center">
<font size="-1">137,487,000</font></td>
</tr>
<tr>
<td width="48%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Number Unemployed</font></td>
<td width="12%" align="center">
<font size="-1">7,969,000</font></td>
<td width="12%" align="center">
<font face="Verdana, Arial, Helvetica, sans-serif" size="-1">8,</font><font size="-1">500,000</font></td>
</tr>
<tr>
<td width="48%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">Unemployment Rate</font></td>
<td width="12%" align="center">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">5.5%</font></p>
</td>
<td width="12%" align="center">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">6.1%</font></p>
</td>
</tr>
</table>
<table border="0" width="99%" bgcolor="#C0C0C0">
<tr>
<td width="50%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Average Cost of replacing one Federal Government employee:</b></font></td>
<td width="50%"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1">$36,000</font></td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" width="98%" bgcolor="#FFFFFF" style="border-collapse: collapse" bordercolor="#111111" cellpadding="0" cellspacing="0">
<tr>
<td width="25%" style="border-style: solid; border-width: 1">
<p align="left"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-1"><b>Absentee Rates (annualized)</b></font></p>
</td>
<center>
<td width="15%" align="center" valign="top" style="border-left-style: solid; border-left-width: 1"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>1997</u></b></font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>1998</u></b></font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>1999</u></b></font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2000</u></b></font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b><u>2001</u></b></font></td>
</center>
</tr>
<tr>
<td width="25%" style="border-top-style: solid; border-top-width: 1">
<font face="Verdana, Arial, Helvetica, sans-serif" size="-1">Men equal
approximately ⅓ of all absenteeism<br>
Women approximately ⅔</font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.0%</font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.6%</font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.4%</font></td>
<td width="15%" align="center" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.9%</font></td>
<td width="15%" align="center" valign="top">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1.1%</font></p>
</td>
</tr>
</table>
<hr noshade color="#000000">
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber3" bgcolor="#C0C0C0">
<tr>
<td width="100%">
<h4><b><font face="Verdana, Arial, Helvetica, sans-serif">PRODUCTIVITY
OF THE AMERICAN WORKFORCE</font></b><font face="Verdana, Arial, Helvetica, sans-serif"><br>
(The amount of goods produced, divided by the number of work hours
it took to produce it)</font></h4>
</td>
</tr>
</table>
<p>
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber2" bgcolor="#C0C0C0">
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1992</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">3.7%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1993</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">0.5%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1994</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1.3%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1995</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">0.9%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1996</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.5%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1997</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.0%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1998</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.6%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>1999</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.4%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2000</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">2.9%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2001</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">1.1%</font></p>
</td>
</tr>
<tr>
<td width="32%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1"><b>2002</b></font></p>
</td>
<td width="68%">
<p><font face="Verdana, Arial, Helvetica, sans-serif" size="-1">4.7%</font></p>
</td>
</tr>
<tr>
<td width="32%"> </td>
<td width="68%"> </td>
</tr>
</table>
</font></span></td>
</tr>
</table>
</body>
</html>