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<html> <head> <meta name="GENERATOR" content="Microsoft FrontPage 5.0"> <meta name="ProgId" content="FrontPage.Editor.Document"> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <title>New Page 1</title> <!--mstheme--><link rel="stylesheet" type="text/css" href="_themes/twc-table538/twc-1011.css"><meta name="Microsoft Theme" content="twc-table538 1011, default"> <meta name="Microsoft Border" content="tlb, default"> </head> <body><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td><p align="center"><font size="6"><strong></strong></font><br></p><p align="center"> </p></td></tr><!--msnavigation--></table><!--msnavigation--><table dir="ltr" border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td valign="top" width="1%"></td><td valign="top" width="24"></td><!--msnavigation--><td valign="top"> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Project Director / Program Manager">Project Director / Program Manager</a>- </span></b><span style="font-size: 12.0pt">Must be able to effectively and efficiently plan, organize and manage a group of employees engaged in various assigned tasks as required by the contract. Must give day-to-day administrative direction, monitor contract staffing, establish and improve procedures and controls where necessary. Monitor all tasks to ensure that they are being properly executed. Report contract status to upper management and to the government oversight manager.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Senior Data Analyst">Senior Data Analyst</a>- </span></b> <span style="font-size: 12.0pt">The Senior Data Analyst supervises a team of Data Analysts, ensuring the effective and timely processing of work assignments. Review the work completed by the Data Analysts and monitor the workflow to ensure a minimum backlog and maximum productivity. Must be able to perform document reviews, quality reviews, data analysis, and on-line data entry support as well as review source documents for completeness, accuracy and consistency.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Call Center Technician">Call Center Technician</a>- </span></b> <span style="font-size: 12.0pt">Must have prior call center experience. Must be highly organized with good communication skills, and have the ability to work independently or as a part of a team. Must have strong computer skills with the ability to enter and retrieve data in a timely and accurate manner. Must be able to determine nature of caller questions and refer caller if unable to assist.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Data Entry Operator">Data Entry Operator</a>-</span></b><span style="font-size: 12.0pt"> Must have strong and accurate data entry skills. Able to enter data into clients major databases, verify all keyed data, and perform comparison of documents for accuracy and completeness. Must be able to work independently with little supervision. </span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Optical Scanning Operator">Optical Scanning Operator</a>- </span></b> <span style="font-size: 12.0pt">Must be an experienced optical scanner and able to operate the assigned optical scanning equipment in a professional manner. Must be detail oriented, and able to accurately scan all assigned work in the time prescribed. Must be able to log, batch, and perform corrections.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Logistics Coordinator">Logistics Coordinator</a>- </span></b> <span style="font-size: 12.0pt">Responsible for planning, coordinating, and hosting conferences and meetings in hotels or meeting facilities, either locally or in out-of-town locations. Responsible for all arrangements prior to, during, and after the event is held, including hotel arrangements, airline and other transportation, meeting room arrangements, sleeping room arrangements, food planning, all types of payments to travelers for expenses, as well as all record keeping involved with conference events. </span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Network Engineer">Network Engineer</a>-</span></b><span style="font-size: 12.0pt"> Must be able to plan, design, and maintain network environments. Able to evaluate problems in workflow, organization, and planning as well as provide corrective action. Able to determine costs for network improvements and make recommendations for system improvements that result in optimal hardware and software use. Develop and implement quality assurance and test methodologies. Requires exceptional oral and written communications skills. </span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="System Administrator">System Administrator</a>- </span></b> <span style="font-size: 12.0pt">Must be able to diagnose network software and hardware problems and make repairs and adjustments. Interface with software, hardware, and maintenance vendors to resolve issues. Run backups of network data, archive data, and develop and maintain disaster recovery plans. Enter user privileges and provide ongoing user support. Install and maintain network hardware and desktop software and hardware. Install and maintain communication links to mainframe computers.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Help Desk Technician">Help Desk Technician</a>-</span></b><span style="font-size: 12.0pt"> Must have strong desktop and LAN skills and be able to identify and resolve problems encountered by users. Must be professional in all dealings with clients, either on the phone or in person. Must be proficient with all Microsoft software products, as well as other common software and hardware. Must be able to work independently.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="Software Developer">Software Developer</a>-</span></b><span style="font-size: 12.0pt"> Must have experience with generally accepted system development lifecycle methodology. Develop, manage, maintain and evaluate state-of-the-art software applications and tools, and hardware tools, and the ability of the technology to support requirements. Modify existing applications and tools and develop special-purpose applications and tools. Determine costs for converting systems and make recommendations to improve system efficiency. Requires exceptional oral and written communications skills.</span></font></p> <p class="MsoNormal"><font color="#000000"><b><span style="font-size: 12.0pt"> <a name="System Analyst">System Analyst</a>-</span></b><span style="font-size: 12.0pt"> <b> </b>Must have experience with generally accepted system development lifecycle methodology. Analyze, design, develop, manage, maintain and evaluate state-of-the-art software applications and tools, and hardware tools, and the ability of the technology to support requirements. Determine costs for converting systems and make recommendations to improve system efficiency. Requires exceptional oral and written communications skills.</span></font></p> <!--msnavigation--></td></tr><!--msnavigation--></table><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td></td></tr><!--msnavigation--></table></body> </html>