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<div class=Section1>
<h1><font size="3">Author Interview for Fatbrain�s Engineering & Science Store</font></h1>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></b></font></p>
<p class=MsoNormal align=center style='text-align:center'><font size="3"><b style='mso-bidi-font-weight:
normal'>Newton�s Telecom Dictionary<o:p></o:p></b></font></p>
<p class=MsoNormal align=center style='text-align:center'><font size="3"><b style='mso-bidi-font-weight:
normal'>By Harry Newton<o:p></o:p></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>1.
Why did you write this dictionary?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Because
I needed personally to keep up. There�s no better way to understand something
than to research it, think about it and then write about it in a way I can
understand. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>2.
What�s your book�s intended audience?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>The
intended audience is me. That�s the flip answer. It�s really everyone of us
new and old to the world�s most exciting industries � telecommunications,
networking and the Internet. Anyone who joins the industry. Anyone who�s been
in it for a while. In short, everyone.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Everyone
today is a specialist. At some time, we all need to move outside our specialty.
When we do, we�re often lost. That�s why my dictionary is valuable.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>3.
What�s the benefit of reading this dictionary?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>If
you�re a salesperson, it�s good to know what you�re selling. If you�re a customer,
it�s good to know what you�re buying or should be buying. If you�re an executive,
it�s good to know what industry you�re in, what it does and what benefits
it confers on its customers. If you�re an investor, it�s good to have a simple
business explanation of what your chosen stock does for a living. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>In
short, the stakes of confusing T-1 with ATM, or SONET with DWDM, or a PBX
with Centrex are high. Having egg on your face in a technology industry is
not pretty.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>4.
Who are the main buyers of your dictionary?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Many
corporations give it to their new employees their first day on the job ---
along with the medical forms. My dictionary is a cost-effective way of bringing
new employees up the learning curve. Many companies hand it out at every training
class they give. Many give it out to everyone attending regular sales conferences.
I�ve caught senior executives sneaking a peak into the dictionary.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>5.
How do you keep the dictionary updated? <o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>First,
I have a small team working on it. Second, I devour every magazine, every
press release and every new book I can find. The best part is that my readers
contribute new definitions. I put my email address in the front of the dictionary.
I actively solicit new contributions. I offer people sending me new or corrected
definitions a new dictionary. This �reward� system has enabled me to keep
the dictionary current and updated. I send out a lot of �reward� dictionaries
each year.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>6.
How often do you come out with a new edition?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>I
put out a new edition every year. But halfway through the year, I update the
dictionary. If you buy a 17<sup>th</sup> edition halfway through the year,
it will be bigger than the one you bought earlier in the year. The cover will
be the same. The ISBN number will be the same. But it will be bigger and more
up to date.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>7.
Why?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>The
people who distribute the dictionary worldwide simply said their computer
systems couldn�t keep up with a dictionary that changed that quickly. (I kid
you not.) So now we tell them we do it once a year. But it�s really twice
a year.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>8
Several other dictionaries are on the market, but yours is the best seller,
with total sales<span style="mso-spacerun: yes">� </span>approaching the hefty
half-million mark. Why has your book struck such a responsive chord with readers?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>It
satisfies their need for up-to-date business information covering all the
technical terms in telecommunications, networking and the Internet. The other
dictionaries are good but they typically assume you know a lot. Their definitions
are often shorter. Some of them are simply not relevant. They�re not written<span
style="mso-spacerun: yes">� </span>by a businessman. They�re written by technical
writers. The worst thing about them is they�re too small. Mine�s got 22,000
terms I define. Theirs typically have 5,000. That�s a big difference.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>9.
The latest edition of your dictionary includes an added emphasis on tech investing
terms. Why are you focusing more attention on that field?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Because
I suddenly realized a lot of people, like me, were investing and mis-investing
in this field. Like me, they needed some help. There�s not a lot of tech investing
terms in the latest edition � maybe 100. It�s a beginning. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>10.
Each updated edition of your dictionary lists many new entries. Do you delete
any terms? If so, how do you go about making such cuts? <o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>I�ve
deleted a lot of proprietary terms. When I first started writing this dictionary,
it was a much smaller industry, with far few players. So one big company could
establish its own jargon as industry jargon. That�s no longer possible. Now
much of the work is done in standards committee. I�ve taken out the proprietary
terms. I also take out obsolete terms. I take out obsolete products and services.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>11.
Are there some terms you won�t include?<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Stupid
acronyms. If I included every acronym this industry makes up, my dictionary
would be five times as large. I do include the important acronyms. Fortunately,
there aren�t many.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i><span
style='layout-grid-mode:line'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i><span
style='layout-grid-mode:line'>12. </span>Your dictionary is sprinkled with �fun�
definitions.<span style="mso-spacerun: yes">� </span>Why do you include them?
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Reading
a dictionary can get boring. I include �fun� definitions so people will get
an occasional chuckle. Including these definitions also encourages people
to skim and read my dictionary for pleasure. Between the chuckles they�ll
also learn some new terms. Education should be enjoyable.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>13.
What was the most surprising thing you discovered when researching your book?
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>That
it never stops. That progress will never stop. That the world will never get
enough telecommunications. Demand is insatiable.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>14.
Do you have any predictions about telecommunications, networking and the Internet?
Do you have any advice for readers who are active in these fields?<span
style='layout-grid-mode:line'><o:p></o:p></span></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>It�s
a great place to be. This is the place to make a career.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>15.
Please summarize your background. (Where were you born? Where did you go to
college? What did you study? <o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>I
was born in Sydney, Australia, graduating in Economics. I left Australia in
August 1966 to spend a year traveling the world before starting an MBA at
the Harvard Business School. I graduated from there in June 1969. The turning
point in my life was meeting Bill McGowan, chairman of MCI, who had just won
the MCI Decision before the FCC. That decision, in the summer of 1969, opened
the telecommunications industry to competitive long-distance communications.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>I
went on to found some of the leading telecommunications magazines<span style="mso-spacerun:
yes">� </span>-- LAN Magazine, the first networking magazine, Call Center, Computer
Telephony, Teleconnect and Telecom Gear. I also founded an immensely successful
trade show, called Computer Telephony Conference and Exposition (CT Expo).
I sold the publishing �empire� in September 1997 to concentrate on technology
investing and this dictionary. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>I
am not an engineer. But I now know enough to be dangerous in front of them.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>16.
Please tell us about any business books you highly r<span style='layout-grid-mode:line'>ecommend
and why you think our customers should read them.</span> <o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>
<![if !supportEmptyParas]>
<![endif]>
<o:p></o:p></i></b></font></p>
<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Ray
Horak, my contributing editor has written a book called �Communications Systems
and Networks.� It�s a neat companion book to this dictionary. It�s hard to
tell you of books I highly recommend since I read (or skim) so many of them.
I do like Robert X Cringely�s �Accidental Empires� and George Gilder�s �Telecosm.�<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>17.
What are you reading for pleasure? <o:p></o:p></i></b></font></p>
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<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Everything
and anything. Thomas L. Friedman has written two great books, �The Lexus and
the Olive Tree � Understanding Globalism� and �From Beirut to Jerusalem.�<span
style="mso-spacerun: yes">� </span>I recommend them.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size="3"><b style='mso-bidi-font-weight:normal'><i>18.
What about other questions?<o:p></o:p></i></b></font></p>
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<p class=MsoNormal><font size="3"><span style='mso-bidi-font-weight:bold'>Email
me on <a
href="mailto:[email protected]">[email protected]</a>..<o:p></o:p></span></font></p>
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<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><i><o:p><a href="index.html">Return
to Harry Newton's home page.</a> </o:p></i></b></p>
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