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<div id="breadcrumb"> <a title="About Us" href="aboutus.asp">About Us </a> > <a href="careers.asp">Employment Opportunities</a> > Technical Support Consultant</div>
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<h1 style="padding-top:10px;">Software Support Engineer </h1>
<p><script type="text/javascript">show_date()</script> </p>
<p>FolderWave, Inc. based in Westford, MA combines proven Cloud based technologies with cutting edge SaaS+ solutions to help Higher Education institutions automate and optimize their critical administrative and financial functions. </p>
<p>Are you a customer-focused individual who has:</p>
<ul>
<li>A Bachelor's degree with a minimum of 3 years of experience in an application development role or technical implementation role.</li>
<li>Exposure to application level programming.</li>
<li>Experience with SQL Server database and experience with SQL, stored procedures, and SQL Reporting services.</li>
<li>The ability to interact with customers to schedule upgrades, and troubleshoot issues.</li>
<li>Good technical knowledge of software architectures (multi-tier/.net/c++/SQL/web services) Windows OS and Windows OS security models.</li>
<li> A high degree of analytical skills; able to complete methodical root cause analysis.</li>
<li>Demonstrable success working in an environment driven by high standards for service and system delivery</li>
<li>Strong knowledge of security standards and best practices.</li>
<li>Excellent verbal, written, interpersonal and communication skills.</li>
<li>The ability to work flexible hours, some evenings, in order to accommodate PST deployment schedules.</li>
<li>The ability to travel to client sites occasionally.</li>
<li>Proven to be a 'people person' and proactively communicate across the company. </li>
<li>The ability to relate complex technical problems to non-technical staff. </li>
</ul>
<p>Colleges, Universities and Independent Schools supported by FolderWave, use its products and services to manage the enormous volume of information in many formats required to process the ever-rising numbers of admissions and financial aid applications. FolderWave's advanced technology allows these institutions to go from a mountain of manually managed data, to a smoothly running, tailored, automated business process and do so within weeks, not months or years as with prior technology generations. <br />
The high-impact organizational and operational efficiencies experienced by our customers can deliver a consistent, predictable Return on Investment (ROI) resulting in outstanding references for FolderWave.</p>
<p>With 9 fully integrated complete processes providing multiple sales opportunities at every Institution, a base of superb reference accounts and a proven, scalable platform backed by our highly competent technology team. </p>
<p>For immediate consideration <a href="mailto:info%40folderwave%2ecom ?subject=Employment%20Opportunity%20--%20Software%20Support%20Engineer "><b style="font-size:16px;">Submit Your Resume and Cover Letter Now</b></a>.</p>
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