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<div class="Sidebar_Text"> <span class="Sidebar_Title"> Testimonials</span>
<p class="Sidebar_Text">"It has been a pleasure working with Duvall Group Consulting over the past five years on various projects from RFPs to reviewing proposals and site evaluations for selected services. Ron and his team can be counted on for their professional approach to each engagement and has consistently provided timely comments and follow-up on requests. They have done an outstanding job and provide the client with usable information and support."<br />
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Kenneth Bumgarner<br />
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George Mason University </p>
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<div class="Sub_Title_Text">Access to Industry Trends, Appropriate Analyses And Solid Recommendations</div>
<p class="text">Duvall Consulting Group (DCG) offers several consulting packages that result in a unique customized operational plan created specifically for your university bookstore. These consulting packages include:</p>
<div class="Sub_Title_Text" style="font-size:20px;margin-top: 20px;">Self Op Review</div><br>
<p class="text">DCG will provide a full review of the institutional operation to include sales revenue and potential, cost of goods sold, operating expenses, profit and inventory levels. A determination will be made as to how the operation is currently performing versus how it should be performing. Recommendations for improvement will be provided.</p>
<div class="Sub_Title_Text" style="font-size:20px;margin-top: 20px;">Comparative Review</div>
<p class="text">A complete analysis of the current operation will be made. An evaluation of what the operation should be achieving will then be compared to the anticipated results of outsourcing. This comparative review will include sales commission, capital investment, signing bonus and inventory purchase. Recommendations will be made for which type of operation is the best option for your bookstore.</p>
<div class="Sub_Title_Text" style="font-size:20px;margin-top: 20px;">Outsourcing Support</div>
<p class="text">Whether the bookstore is transitioning to an outsourced operation or has a current contract coming to an end, DCG will lead and/or assist the process to include RFP development, pre-bid meeting, proposal review, summary comparisons and negotiations.</p>
<div class="Sub_Title_Text" style="font-size:20px;margin-top: 20px;">Hybrid Support</div>
<p class="text">DCG can provide the assistance needed to operate under a partial outsourcing/partial self op hybrid model. Typically, this means leasing the textbook operation to a virtual textbook operator while maintaining the Spirit Shop. This can work for either a currently selfop store or contracted.</p>
<p class="text" style="margin-top:10px;">With all of our customized consulting packages we provide in-depth financial and operational analysis that measures how your bookstore compares to industry benchmarks. We'll provide a strategic plan to improve overall financial and operational effectiveness addressing issues such as:
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<li>Inventory management and cost control</li>
<li>Space utilization planning</li>
<li>Training and professional development</li>
<li>Marketing and merchandising</li>
<li>Customer service delivery improvement</li>
</ul>
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<p class="text">Our work doesn’t end with the delivery of your new operational plan. DGC manages the implementation of the plan, ensuring that your goals and strategies are realized. Additionally, if necessary, our consulting packages can include:</p>
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<li>Strategies for personnel management</li>
<li>Periodic on-site professional support</li>
<li>Staff training and support</li>
<li>Technical support</li>
</ul>
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<p class="text">With Duvall, You Have A Trusted Partner, Working Side-By-Side With You To Implement Your Uniquely Customized Operational Plan.</p>
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<p class="text">Our in-depth financial and operational review measures how your bookstore compares to industry benchmarks. We’ll provide a strategic plan to improve overall financial and operational effectiveness addressing issues such as:</p>
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<p class="text">
<ul>
<li>Inventory management and cost control</li>
<li>Space utilization planning</li>
<li>Training and professional development</li>
<li>Marketing and merchandising</li>
<li>Customer service delivery improvement
</li>
</ul>
</p>
</blockquote>
<p class="text">Our work doesn’t end with the delivery of your new plan. Duvall manages the implementation of the plan, ensuring that your goals and strategies are realized. Additionally, our longer-term consulting offers:</p>
<blockquote>
<p class="text">
<ul>
<li>Strategies for personnel management</li>
<li>Periodic on-site professional support</li>
<li>Staff training and support</li>
<li>Technical support
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</ul>
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<p class="text">With Duvall, You Have A Trusted Partner, Working Side-By-Side With You To Implement Your Unique Plan.</p>
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<div class="Footer_Contact_Text">Duvall Group | 4725 Dorsey Hall Drive | Ellicott City | MD | 21042<br />
443.562.5132 | [email protected] | Fax 410.730.2502</div>
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