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      <p><b><font size="5">Services Available </font></b></p>
      <p>Biehl &amp; Biehl believes there is much more to receivables recovery 
        that just collections... there is the overriding element of service to 
        the client that must be considered. This means assisting clients in every 
        way possible to support the management of their receivables. To this end, 
        the following services are offered:</p>
      <ul>
        <li> <b><a href="#cashback">Cashback Letter Service</a></b></li>
        <li><b> <a href="#two_notice">A Two-Notice, Free Pre-Collection Service</a></b></li>
        <li><b> <a href="#demand">Free Demand Service</a></b></li>
        <li><b> <a href="#outsourcing">Outsourcing</a></b></li>
        <li><b><a href="#diplomat">Diplomat Service</a></b></li>
        <li><b> <a href="#attorney">Attorney Services</a></b></li>
      </ul>
      <p>&nbsp;</p>
      <p><font size="4"><b><i><font color="#FF0033"><a name="cashback"></a>Cashback 
        Letter Service</font></i></b></font><br>
        Cashback Service is a highly effective collection system. A series of 
        two individually typed, effective collection letters are sent to the delinquent 
        account at 15 day intervals. Collections made within 30 days of Biehl 
        &amp; Biehl's acknowledgment cost only a small percentage of the funds 
        collected. Amounts unpaid at the end of the 30 day Cashback period receive 
        immediate personal handling by an experienced collector.</p>
      <p><a href="#top_services"><img src="return.gif" width="330" height="34" border="0"></a></p>
      <p><font size="4"><b><i><font color="#FF0033"><a name="two_notice"></a>A 
        Two-Notice, Free Pre-Collection Service </font></i></b></font><br>
        A Two-Notice, Free Pre-Collection Service may be used before placing an 
        account with Biehl &amp; Biehl.<br>
        Important Notice/Urgent Request forms are available, without charge, to 
        be incorporated into a company's own internal collection system.</p>
      <p><a href="#top_services"><img src="return.gif" width="330" height="34" border="0"></a></p>
      <p><font size="4"><b><i><font color="#FF0033"><a name="demand"></a>Free 
        Demand Service</font></i></b></font><br>
        Free Demand Service allows a client to place an account for collection 
        just by using a three-part form. There is no charge for any payment received 
        from the account within the grace period. Any amounts outstanding after 
        the grace period receive immediate personal handling.</p>
      <p><a href="#top_services"><img src="return.gif" width="330" height="34" border="0"></a></p>
      <p><font size="4"><b><i><font color="#FF0033"><a name="outsourcing"></a>Outsourcing</font></i></b></font><br>
        There is an onging trend in business to outsourcing. Biehl &amp; Biehl 
        has the capability to handle clients' telephone based contacts with their 
        customers very efficiently.</p>
      <p>This new service permits action at a very early stage of delinquency.</p>
      <p>The phone contact is made in a Customized manner, in the name of the 
        creditor, at a low cost per live contact. You, the creditor, can write 
        your own script tailored to your particular circumstances. Contacts can 
        be followed up by mail on the creditors letterhead (continuous forms) 
        if desired. This is a custom program to generate a quicker cash flow.</p>
      <p><a href="#top_services"><img src="return.gif" width="330" height="34" border="0"></a></p>
      <p><font size="4"><b><i><font color="#FF0033"><a name="diplomat"></a>Diplomat 
        Service</font></i></b></font><br>
        For almost 20 years, Biehl & Biehl has unquestionably proved that a face-to-face 
        discussion with your customer is the most effective means of recovery. 
        The Diplomat Service was designed to handle the large account is excess 
        of $10,000. For a low initial fee and a small contingent commission, Diplomat 
        Service provides a personal call on your customer by a professional adjuster 
        within seven working days after authorization. Under this service, collection 
        will be made in full or a workable recommendation will be made concerning 
        the steps required for account settlement. Working through the CIRN network, 
        Diplomat Service provides direct personal contact with a delinquent account 
        anywhere in the contiguous United States. Alaska, Hawaii and parts of 
        Canada are handled under special arrangement.</p>
      <p><a href="#top_services"><img src="return.gif" width="330" height="34" border="0"></a></p>
      <p><font size="4"><b><i><font color="#FF0033"><a name="attorney"></a>Attorney 
        Services</font></i></b></font><br>
        When reason and persuasion fail to move a debtor, Biehl &amp; Biehl will 
        help you take the final step... recourse to the courts... to secure the 
        money owing.</p>
      <p>Cases that cannot be collected by normal means go to our Legal Department. 
        Each claim in the Legal Department is under the supervision of one of 
        our company officers.</p>
      <p>If legal action is necessary, we will select a bonded attorney who specializes 
        in commercial collection cases and who is in the area in which your debtor 
        is located.</p>
      <p>Although we work closely with these attorneys, the attorney represents 
        you and remains under your control and direction at all times. Any legal 
        proceeding or any settlement comes only with your approval.</p>
      <p>Biehl &amp; Biehl maintains trust accounts at the American National Bank 
        &amp; Trust Company of Chicago into which all debtor payments are deposited 
        for our clients' protection.</p>
      <p><a href="#top_services"><img src="return.gif" width="330" height="34" border="0"></a></p>
      <p align="center"><a href="starter.html">HOME</a> / <a href="[email protected]">CONTACT 
        US</a> / <a href="Company_overview.html">CORPORATE OVERVIEW</a> /<a href="services.html"> 
        COLLECTION SERVICES</a></p>
      <p align="center"> <a href="collection_form.html">SUBMIT A CLAIM</a> </p>
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